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Review summary

Reviewers had a great experience with this company. Consumers appreciate the user-friendly platform, highlighting its ease of navigation and the comprehensive information provided for each auction. People find it simple to track bids and determine whether purchases can be shipped or require local pickup. Several users also commend the helpfulness and friendliness of the auctioneers and staff during the pickup process. However, some reviewers have raised concerns about the accuracy of item descriptions and photos, noting instances where the products received did not match the online representations. Consumers have also reported issues with the bidding process, such as the platform's instability and errors during live auctions. Some reviewers mention difficulties in contacting customer support to resolve issues.

Based on reviews, created with AI

See what reviewers are saying

Rated 4 out of 5 stars

Most auctions I've attended are great. I'm having a problem with receiving my winning lots with Kitson Auction in Illinois. It's been over 2 weeks and I have not received anything from their delivery... See more

Rated 4 out of 5 stars

The bidding process is simple and easy. Everything is easy to understand and generally well explained. It would be nice if when bidding it would show the total including the buyer's premium and tax so... See more

Rated 4 out of 5 stars

The site is good. Could be much better if bidders were not directed to the beginning of pages after viewing an item. All progress has to be repeated. I lost several items because of the time it tak... See more

Rated 5 out of 5 stars

On time promt delivery. The only thing i ran in to was some of the things i won the pictures and descriptions did not match and what i received. picture's need something for size comparison. Somethin... See more


Company details

  1. Art & Antiques
  2. Auto Auction
  3. Coin Dealer
  4. Collectibles Store
  5. Jewelry Store
  6. Watch Store

Written by the company

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 4 out of 5 stars

Simple and easy

The bidding process is simple and easy. Everything is easy to understand and generally well explained. It would be nice if when bidding it would show the total including the buyer's premium and tax so you know what the actual full cost would be.

Date of experience: July 04, 2025

Rated 4 out of 5 stars

One bad apple in a great bunch.

Most auctions I've attended are great. I'm having a problem with receiving my winning lots with Kitson Auction in Illinois. It's been over 2 weeks and I have not received anything from their delivery service. I'm truly disappointed because I am also in Illinois. I've received my winning lots from Texas, Florida, and Missouri within this time. I guess there's always a bad apple in the bunch.

Date of experience: June 24, 2025

Rated 5 out of 5 stars

first experience …

This was my first experience with this company. They consolidated all my items into one invoice. When we went to pick up the items, they had them ready to load and even helped load them in the car. We will definitely use West Texas Auctions again.

Date of experience: July 05, 2025

Rated 5 out of 5 stars

On time promt delivery

On time promt delivery. The only thing i ran in to was some of the things i won the pictures and descriptions did not match and what i received. picture's need something for size comparison. Something to scale other than that its a great no complaints. Always look forward to using.

Date of experience: June 27, 2025

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Rated 1 out of 5 stars

I have had nothing but success while…

I have had nothing but success while bidding on HiBid.
However, I bid on a size 13 men's tennis shoes. So the Category said. They shipped me kid's shoes. When contacted they said they could do NOTHING about it. So sad. The auction ended June 19 in Nampa Idaho.

Date of experience: June 19, 2025

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Rated 3 out of 5 stars

I was bidding on some items from a…

I was bidding on some items from a local auction. Another item I was interested in popped up on my screen, and I bid before realizing the item was hundreds of miles away. Now I have to figure out how to cancel the item that I won.

Date of experience: July 01, 2025

Rated 2 out of 5 stars

Your notes to each other that the customer can't see to defend their own reputation. Good faith is violated right off the bat.

After the point that my husband had his account locked up because of a few notes on his account it left his account frozen without any response as to why. So I set up an account with the same card and address and that took confirming before my bids could count by then we lost a few items we were hoping to get. But my husband's account went unanswered. Was never told why. If my card worked so would his that is ridiculous.

Date of experience: July 01, 2025

Rated 1 out of 5 stars

Who's your programmer? He's drunk. Again.

If you're going to have bidding that can be raised by a plus(+) sign, it should automatically adjust to YOUR bid increments. It does not, and has cost me at least two auctions, trying to correct the bid I had placed using YOUR bidding systems.

Date of experience: July 01, 2025

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Rated 1 out of 5 stars

Lots of inside bidding and Hibid does…

Lots of inside bidding and Hibid does not care about it at all. Some if the names they don't even hide and it's the same names of the people that work for the auction or retail stores. One time it was the same name as the estate sales owner. There have also been an influx in "retail" locations. They have generic photos and start the bids at outrageous prices.

Date of experience: May 09, 2025

Rated 2 out of 5 stars

EXTREMELY buggy

Ok platform but EXTREMELY buggy with tons of network errors, BRING BACK THE APP FOR ANDROID!

Date of experience: June 29, 2025

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