Hgvhire Reviews 3

We hired a Volvo tractor unit last December. During the course of the hire period our driver was left stranded in the Birmingham area due to a corroded brake chamber blow out suggesting poor maintenence monitoring. A callout unit were unable to rectify the damage other than to make a temporary repair to get the vehicle to a safer location. No part was availble so our driver was instructed to drive to a nominated service station but subsequently instructed to return home albeit at the risk of further stoppages. He managed to return but at the cost of considerable overtime.
HGVHIRE have not only failed to return our deposit despite repeated requests, on the grounds they had to collect the unit, they placed our driver in a dangerous and poorly maintained tractor unit. Given similar complaints being recorded by other hirers, this requiries investigation by the DVSA.

Date of experience: December 18, 2024

Stay away from this company! I had an accident with 1 of their hire vehicle truck, the driver referred me back to the company for insurance, the truck wasn’t even insured, the yard manager and finance manger reassured me they would pay for the damage never happened!!!’n

Date of experience: February 13, 2024

Catastrophic company. I have been tricked to rent out a broken lorry. When I realise later that there is issue with it I reported it but they blamed me and wanted me to pay for the defect. Plus they were happy to provide me with their engineer for a cost of a £1000, btw I asked around and found out that the cost is actually 3 times lower. What a disgraceful company!

Date of experience: March 18, 2021