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Rated 5 out of 5 stars
Verified

I found the staff to be very m, very kind and helpful. We had a little trouble finding the store as the building boasts a huge sign for a prior tenant. We tried to call for clarification, but the loca... See more

Rated 5 out of 5 stars
Verified

I received 2 items that didn't particularly work for me. I reached out to Heritage and they IMMEDIATELY refunded me the cost for both items, told me to try them again BUT keep them yet without even as... See more

Rated 5 out of 5 stars
Verified

I love Heritage CBD! I have used their effects gummies (energy, calm and sleep) their muscle salve and lip balm so far. The products are amazing and I recommend them to everyone I can! I'm looking for... See more

Rated 3 out of 5 stars
Verified

Communication, response time and packaging all first rate, and the product takes great. My wife and I both felt that, while the Sleep Gummies seemed to relax us, they made no apparent difference in o... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

Heritage CBD is a trusted source of reliable, all natural, high-quality CBD. All our products are carefully made in small batches with all-natural ingredients including potent hemp extract oil that contains a multitude of non-intoxicating cannabinoids. We control every step of the production process to ensure that our CBD products exceed industry quality standards from soil-to-store—or your door! We partner with local family farms in the Connecticut River Valley of Massachusetts to grow our hemp. We then refine and extract the hemp grown by our farming partners in a state-of-the art lab that is located at our manufacturing facility in Northampton, MA. This hemp extract is the key ingredient we use to create all our products. We produce all our products in our own cGMP compliant facility, and they contain absolutely no artificial colors or flavors. The third-party test results for every batch of product we produce easily accessible on our website so consumers can have complete confidence in their purchase. We always push ourselves to be the best we can be and are proud to create products that reflect that.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

251 reviews

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Rated 5 out of 5 stars
Verified

Great service and product

From simple on line ordering to timely delivery the process to obtain product is great. I have been using the salve for some time in creaky knees and shoulders and it has offered me great relief

Date of experience: October 30, 2023

Rated 5 out of 5 stars
Verified

Best Company Out There

Great Product Selection and quick, well packaged shipping. Miss the BOGO but I understand with this economy. It’s just hard on us Seniors on fixed incomes. I won’t deal with any other company.

Date of experience: October 28, 2023

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Rated 5 out of 5 stars
Verified

Promptness

Promptness. Would love to see discounts for regular repeat orders.

Date of experience: September 11, 2023

Rated 5 out of 5 stars
Verified

OUTSTANDING CUSTOMER SERVICE

I received 2 items that didn't particularly work for me. I reached out to Heritage and they IMMEDIATELY refunded me the cost for both items, told me to try them again BUT keep them yet without even asking, REFUNDED MY FULL COST!! OUTSTANDING CUSTOMER SERVICE!!! Customer for life!! The other product I use "Calm" ridiculously FABULOUS!!

Date of experience: August 31, 2023

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