I ordered a strap for my Rolex Airking. The strap took 2 weeks to arrive. Upon fitting it would seem the strap does not fit my watch. Helvetus offered a replacement for a different strap blaming the... See more
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I needed to replace the bracelet that came with my watch for a more adjustable strap. I ordered the strap, it came within 2 weeks. Fit the watch perfectly and has made wearing the watch a much more c... See more
Unfortunately i ordered before i checked reviews on trustpilot. The straps came from Ali-express/china and was in cheap quality. Don’t buy.
I purchased a mesh strap for my seamaster, I am so pleased with the quality and the price, a lifetime warranty is also major bonus but it’s that well made I can’t believe it won’t last Thank you ve... See more
Company details
- #102 of 104 best companies in Fashion Accessories Store
- #4 of 4 best companies in Clock Watch Maker
- #46 of 47 best companies in Watch Store
Written by the company
Online Based Company. Advisory company in Onlineshopping.
Contact info
6045, Lucerne, United States
- info@stralium.com
- helvetus.com
Hasn’t replied to negative reviews
Unfortunately i ordered before i…
Unfortunately i ordered before i checked reviews on trustpilot.
The straps came from Ali-express/china and was in cheap quality.
Don’t buy.
Date of experience: July 05, 2025
A stylish but comfortable strap
I needed to replace the bracelet that came with my watch for a more adjustable strap. I ordered the strap, it came within 2 weeks. Fit the watch perfectly and has made wearing the watch a much more comfortable experience.
In short, a pleasure to deal with and the strap looks great
Date of experience: May 04, 2025
Helvetus Straps
The best strap i tried so far. No 1 Swiss Brand, I can approve that
Date of experience: July 01, 2025
Rubber Watch Strap is Great
Thank you for the strap. My friend was super happy with the gift
Date of experience: June 27, 2025
I ordered a strap for my Rolex Airking
I ordered a strap for my Rolex Airking. The strap took 2 weeks to arrive. Upon fitting it would seem the strap does not fit my watch. Helvetus offered a replacement for a different strap blaming the watch itself and not the strap citing that it was the correct strap. I questioned whether they has sent the strap for the previous Airking model.
Overall a poor customer services department and after many emails and time wasting I am now sending the strap back for a full refund.
I would not recommend this company!
Date of experience: June 30, 2025
Helvetus has a good selection of…
Helvetus has a good selection of straps. Mine arrived within 4 days, no import taxes. Absolutely great!
Date of experience: June 23, 2025
The rubber strap feels very high…
The rubber strap feels very high quality and matches my watch. I like their packaging. Thanks a lot.
Date of experience: June 26, 2025
Solid experience
I ordered a hard to find screwdriver, for a specific watch, from Helvetus. Shipping was prompt and everything was delivered as promised.
Date of experience: April 21, 2025
Excellent service and an excellent…
Excellent service and an excellent product,
Date of experience: May 13, 2025
Hublot replacement band
Ordered a replacement band for my Hublot Classic Fusion. Band was exactly as described, fit perfectly and looks great.
Date of experience: April 28, 2025
Quality quality quality!
I purchased a mesh strap for my seamaster, I am so pleased with the quality and the price, a lifetime warranty is also major bonus but it’s that well made I can’t believe it won’t last
Thank you very much Helvetus!!
Date of experience: May 23, 2025
Love the product
Love the product! I also had the opportunity to connect with their support team and they were fantastic!
Date of experience: June 18, 2025
Great Quality
More reasonable than the branded watch strap and fits the same. Great quality and delivers quickly.
Date of experience: June 18, 2025
Cartier replacement strap
I ordered a rubber replacement strap for my Cartier Santos and it was terrific. Timely shipping, fit perfectly and has the look and quality I was looking for with my Cartier watch. Will use them again
Date of experience: March 27, 2025
Amazing product and service
Amazing product and service! Will be coming back for more straps! Thank you!
Date of experience: May 20, 2025
DO NOT BUY FROM THEM. ITS A SCAM!!!!
This company is just drop shipping low quality straps from AliExpress. DO NOT BUY FROM THEM. ITS A SCAM!!!! They are making out they are a premium Swiss brand selling aftermarket straps when in fact they are dispatching directly from China. I paid over £100 for a strap that’s £30 on AliExpress. They want you to pay a 25% restocking fee to return the item and return shipping is at your expense after they have scammed you. AVOID AVOID AVOID.
Date of experience: June 23, 2025
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