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Rated 5 out of 5 stars

The process to sign up and verify my information was easy. I love how fast the provider responded and reviewed my condition. My medication was sent right to my pharmacy and was ready for pick up short... See more

Rated 5 out of 5 stars
Invited

I was initially hesitant about using an online service to diagnose and prescribe medicine! However WISP is a life saver! I did not have to wait days or book an appt with my doctor! I will definitely b... See more

Rated 3 out of 5 stars

I like the fast turn around so I could get the meds I needed the same day. I do not like the website design. After I went through the entire process (symptoms, rx needed, medical history, health updat... See more

Company replied

Rated 1 out of 5 stars

Dr took way too long to respond to my request for medication. By the time my script was sent to the pharmacy it was well into the afternoon of the next day. Very disappointed after being a loyal custo... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. STD Testing Service

About Wisp

Written by the company

HiSmile

Treatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery.

Take Symptoms Quiz

Shop Birth Control

Shop BV

Shop Yeast Infection

Shop UTI

Shop Cold Sores

Shop Genital Herpes

Online STI Consultation

The waiting room can wait

Written by the company

Sexual + reproductive care online
Get prescription treatment and holistic prevention for your most sensitive needs. That means affordable, accessible care for vaginal infections, herpes outbreaks, and STDs, plus pregnancy prevention and sexual wellness. Connect with a doctor and choose between same-day prescription pickup at your local pharmacy, or FREE delivery straight to your door. No appointments, no waiting rooms. Be heard, get care, feel better.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

I was initially hesitant...FIVE STARS

I was initially hesitant about using an online service to diagnose and prescribe medicine! However WISP is a life saver! I did not have to wait days or book an appt with my doctor! I will definitely be a returning customer, if needed.

Date of experience: July 05, 2025

Rated 3 out of 5 stars

Meds same day - but two orders, not one

I like the fast turn around so I could get the meds I needed the same day. I do not like the website design. After I went through the entire process (symptoms, rx needed, medical history, health update) it was time to sign in and pay, etc. Perfect- except the system took me back to the beginning and I had to enter everything all over again. That in itself isn’t terrible, but what actually happened is - I ordered what I needed twice. And was charged twice. You would think the system could be better than that.

Date of experience: July 04, 2025

Wisp logo

Reply from Wisp

Hi there!

We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at support@hellowisp.com for further assistance.

Rated 5 out of 5 stars

Fast, easy, helpful

Fast and easy. The process and communication was really good. Got info from the doctor and prescription was submitted/approved in about 30 min. Would definitely recommend.

Date of experience: June 30, 2025

Rated 5 out of 5 stars

Easy+Convenient

Made it easy and convenient to receive my prescription emergency contraceptive. 10/10 recommend to those in need just as I was.

Date of experience: July 03, 2025

Rated 5 out of 5 stars

Quick and Excellent Care

I was in a bind as my gyn has moved suddenly and she’d normally prescribe me the med I needed without a visit as it’s an issue I’ve had in the past. I found Wisp and figured I’d give it a go and I was provided excellent and quick assistance and also with utmost respect and care and I didn’t have to argue my symptoms, which I was worried. I am new to using tele-health, but this experience was amazing and I have been telling all my family and friends about it! My prescription was sent in quickly and I am on the mend and so happy I gave Wisp a try. Thanks so much!

Date of experience: June 30, 2025

Rated 1 out of 5 stars

Honor requests by customers

I bought a medication last year. At Safeway, buying the medication gave me a refill. Trying to refill this medication, all Wisp had to do was call/contact Safeway to okay the refill. No, I had to pay another $39.00 to get the refill. Not good customer service.

Date of experience: June 02, 2025

Wisp logo

Reply from Wisp

Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at support@hellowisp.com for further assistance.

Rated 1 out of 5 stars

Dr took way too long to respond to my…

Dr took way too long to respond to my request for medication. By the time my script was sent to the pharmacy it was well into the afternoon of the next day. Very disappointed after being a loyal customer.

Date of experience: July 02, 2025

Wisp logo

Reply from Wisp

Hi there!

We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at support@hellowisp.com for further assistance.

Rated 5 out of 5 stars

Love Wisp

Love Wisp! Great team of Doctors! It's so nice to get help without having to visit an actual Doctors office. Already feeling and doing much better. Thank you so much!

Date of experience: July 04, 2025

Rated 5 out of 5 stars

Easy Telehealth Care

The process to sign up and verify my information was easy. I love how fast the provider responded and reviewed my condition. My medication was sent right to my pharmacy and was ready for pick up shortly after. I like how affordable the treatment was as I didn't have time to go to urgent care and my doctor's office was closed due to the holiday. I highly recommend.

Date of experience: July 05, 2025

Rated 5 out of 5 stars

As always

As always, helpful, easy, and quickly responds! So grateful for this company and exceptional service!

Date of experience: June 28, 2025

Rated 5 out of 5 stars

One Happy Customer

It was easy to type in my symptoms and get a response quickly. I got care for my UTI the same day. I don’t have health insurance so Wisp was a life-saver for me. The pain, the urgency, the inconvenience!! All gone within a few hours. I appreciate what wisp is doing. I will use again for any future needs

Date of experience: July 05, 2025

Rated 5 out of 5 stars

Wisp: Fast Easy & A Real Life Saver!

I never get YI's I have only had 2 in my life. So after an antibiotic regimen, I got the most annoying YI symptoms from the antibiotic-just constant irritation & annoyance (they called that MILD) I couldn't get comfortable. Now I have no PCP or insurance, so I searched online. There were several but Wisp really-to me-turned out to be the best place. They processed my intake forms & had my meds mailed out the first available moment (It was a Sunday unfortunately)...Doctor answered me within 45 minutes even on a Sunday & had my 'script & order set up ready to mail. Mailed out Monday I got it Wednesday-sweet relief!! Set up subscription for any future rainy days. I like that I also had the option to have it sent to my local pharmacy instead, if I couldn't wait for the mail. Overall a GREAT experience. Fair prices & extremely easy to use it was a lifesaver. I will always be so grateful for Wisp for this 1 thing. I was at my wit's end. Thank you!!!!

Date of experience: July 07, 2024

Rated 5 out of 5 stars

Absolutely Amazing

Wisp has been prescribing my vaginal and nausea medications for some time now, and the experience has been consistently smooth and hassle-free. The process is simple, and any questions or concerns are addressed promptly. Most impressively, my prescriptions are sent to the pharmacy within minutes. Wisp is truly an outstanding company, and I’ll continue to be a loyal customer.

Date of experience: July 01, 2025

Rated 5 out of 5 stars

I recently used this service etc...

I recently used this service and it was super fast and easy. I was able to save a significant amount of money on my medication, which was a huge relief. The whole process was simple and efficient, and I highly recommend it to anyone looking to save money on their prescriptions. Thank you for providing such a great service!

Date of experience: July 02, 2025

Rated 1 out of 5 stars

Don’t recommend.

I had a bad and strange experience with Wisp. I’ve never used it before but have heard generally good things about it. I’m on vacation and my doctor’s office is closed for the holidays and won’t open again for 3 days. I ran out of Zofran, an antiemetic I take for gastroparesis, and thought it would be easy to get it on Wisp; it’s already a medication I have a prescription for and it’s a relatively benign medication with minimal side effects. Without Zofran, I have bad nausea and vomiting and obviously don’t want to deal with that for three days whilst ON VACATION. The doctor reviewing my request not only denied it because “gastroparesis medication shouldn’t be prescribed over telemedicine,” but she also suggested I take a different medication for it?? What?? My doctor and I have already talked over the other antiemetics available and decided to go with the safest option with the least side effects… which is Zofran. Don’t recommend this site if you have a “complicated diagnosis.” I bet if I’d used my anxiety diagnosis instead of my gastroparesis one they would’ve prescribed it. Ironic.

Date of experience: July 04, 2025

Wisp logo

Reply from Wisp

Hi there!

We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at support@hellowisp.com for further assistance.

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