Hedgeapple Reviews 200

TrustScore 4.5 out of 5

4.5

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent customer service, highlighting the responsiveness and helpfulness of the staff. Consumers appreciate the quality and style of the furniture, noting the attention to detail and unique designs. The fast and efficient delivery service is also a recurring positive point, with many people mentioning timely arrivals and secure packaging. People are pleased with the prices, often finding them better than those of competitors. The company's communication is generally well-regarded, with reviewers appreciating updates on their orders. Overall, individuals express satisfaction with their purchases and the overall shopping experience, indicating a high level of trust and confidence in the company.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Truly one of the best companies I’ve ever dealt with. An actual person answers your call each & every time & they are so nice, professional & a pleasure to deal with. In addition they always answer an... See more

Company replied

Rated 5 out of 5 stars
Verified

The rug was not is stock. We had the option of cancelling the order and getting a refund or waiting for it to come in.There was good communication regarding the status of the rug. It arrived a bit ear... See more

Rated 3 out of 5 stars
Verified

There wasn't a lot of communication or a way to track or check into my order. Then is says my ordered shipped one day, and you're the next state over. However, I won't get my order for another 18-20 d... See more

Company replied

Rated 5 out of 5 stars
Verified

The customer support person assisting with our purchase of two large Scatchard ceramic lamps has been helpful and wonderful to work with. Thank you Megan, at HedgeApple. Scatchard lamps are produced b... See more


Company details

  1. #98 of 174 best companies in Furniture Store
  2. #18 of 42 best companies in Bedroom Furniture Store
  3. #50 of 95 best companies in Decoration and Interior Design Store
  4. #2 of 4 best companies in Furniture Wholesaler

About Hedgeapple

Written by the company

HedgeApple is filled with stylish products, competitive prices, and all of the interior design ideas, professional advice and inspiration that you need to create beautiful, livable rooms. We want to take the fear out of home decorating and encourage people to feel confident about expressing their personal style in their homes.

From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.

We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

200 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

The rug was not is stock

The rug was not is stock. We had the option of cancelling the order and getting a refund or waiting for it to come in.There was good communication regarding the status of the rug. It arrived a bit earlier than predicted and it is perfect on our deck

Date of experience: June 05, 2025

Rated 5 out of 5 stars
Verified

Great Company

Truly one of the best companies I’ve ever dealt with. An actual person answers your call each & every time & they are so nice, professional & a pleasure to deal with. In addition they always answer any questions you might have. Their return policy is the best & they ship free. A company who you can trust, which is hard to come by today.

Date of experience: June 12, 2025

Hedgeapple logo

Reply from Hedgeapple

Thank you so much for the kind words Marlyn! We work hard to make everything—from shipping to returns—as smooth and transparent as possible. Thanks again for your trust in us!

- The HedgeApple Team

Rated 1 out of 5 stars
Verified

I bought the teal planter

I bought the teal planter, they sent what they had in stock, the blue planter…

Date of experience: May 18, 2025

Hedgeapple logo

Reply from Hedgeapple

Hey James,

I'm very sorry to hear the item received was not what you were hoping for. I did confirm with our warehouse that the correct SKU was shipped. However, if it's not the right fit or doesn't match expectations, we would be happy to process a return for you. Please reach out to our team and provide us with pictures of what you received so we can get the claim and return going right away.

- The HedgeApple Team

Rated 5 out of 5 stars

Absolutely loved the bedroom furniture…

Absolutely loved the bedroom furniture from Hedgeapple! The designs are so unique and well-crafted. They truly bring a warm and cozy vibe to my space. Highly recommend!

Date of experience: February 01, 2025

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Reply from Hedgeapple

Thank you so much Craig—we’re thrilled to hear you’re loving the furniture! It’s awesome to know it brought that cozy, warm feel to your space.

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

The delivery team was amazing and so…

The delivery team was amazing and so helpful!

Date of experience: April 30, 2025

Hedgeapple logo

Reply from Hedgeapple

Thanks for sharing that! We’re really glad to hear the delivery team took great care of you.

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

No Wait List for Me!

Fast, efficient service with clear communication. I'm very pleased and impressed that they got me a table that was quickly sold out. Thank you Hedge Apple.

Date of experience: April 28, 2025

Hedgeapple logo

Reply from Hedgeapple

Thank you so much—we’re really happy we could get you the table in time! Appreciate the kind words and your support.


- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Very Happy

Good communication, product shipped on time, good price, quality excellent condition

Date of experience: April 20, 2025

Hedgeapple logo

Reply from Hedgeapple

Thank you for your review! We’re glad to hear everything met your expectations. We appreciate your business and hope to work with you again soon.

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Great Service from the Hedgeapple Team

I purchased a small flower pot that unfortunately arrived broken, through no fault of the team at Headgeappls. Amber was quick and helpful getting a replacement ordered, which arrived soon in safe condition. Many thanks to the team for the quick turnaround and excellent customer service.

Date of experience: April 14, 2025

Rated 5 out of 5 stars
Verified

Pots were perfect!

Date of experience: April 12, 2025

Hedgeapple logo

Reply from Hedgeapple

Hey Amber,

We're glad to hear your pots were exactly what you were hoping for!

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Beautiful furniture

Date of experience: April 03, 2025

Hedgeapple logo

Reply from Hedgeapple

Thank you for leaving us a review, I'm glad you love your new products!

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

A keeper!

The vanity stool was just what I was looking for; it fits perfectly in the area and looks great!
Good quality, a little heavy, but design wise I love it!

Date of experience: April 01, 2025

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Reply from Hedgeapple

We’re so happy to hear the vanity stool is the perfect fit for your space and that you love the design! Thank you for your feedback, and we appreciate your thoughts on the quality.

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Delivery was perfect

Delivery was perfect. Loveseat is "as advertised"...and we love it.

Date of experience: April 05, 2025

Hedgeapple logo

Reply from Hedgeapple

We're thrilled to hear that the loveseat lived up to your expectations and that the delivery went smoothly! Thank you for your kind words — we’re so glad you love it.

- The HedgeApple Team

Rated 2 out of 5 stars
Verified

Did not ship as stated in confirmation…

Did not ship as stated in confirmation email. Called twice regarding shipping and was told it still had not shipped. Cancelled order.

Date of experience: April 02, 2025

Hedgeapple logo

Reply from Hedgeapple

Hi Todd,

I'm very sorry for your experience and the frustration regarding the delayed shipment of your Meva - Tigard Console Table. When the order was originally placed, our manufacturer did not process the order in the manner that they should have which caused the initial delays. My team was working with them to get this corrected and had escalated the issue to upper management at Meva so it wouldn't happen again.

I know how frustrating a situation like this is and I truly apologize as it reflects poorly on us and that's never our intention. If there's ever something else we can do to make it right, please do not hesitate to reach back out to us.

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Would recommend!

Kept in touch via emails. Delivered as scheduled. Stools packed nicely

Date of experience: March 24, 2025

Hedgeapple logo

Reply from Hedgeapple

Thank you for your feedback! We're happy to hear the stools arrived on time and well-packed.

The HedgeApple Team

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