Heavyglare Eyewear Reviews 150

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I am a skeet shooter from Germany and am very satisfied with the Randolph Ranger Sporter. Grant's service is fantastic. Thank you very much.

Rated 4 out of 5 stars
Invited

I would certainly order from Heavyglare again. My first experience several years ago was for a pair of motorcycle sunglasses. The results were excellent, clear vision all the way around the curved l... See more

Company replied

Rated 5 out of 5 stars

I bought some new eyeglass frames from Heavyglare when my current glasses broke, but then it turned out they were repairable so I returned my purchase for a refund. The new frames I had ordered were a... See more

Company replied

Rated 5 out of 5 stars
Verified

The glasses are good quality and were recommended by the low vision specialist at Duke Univ. Shipment was immediate. We received each pair of glasses within two days. My husband tried two different co... See more

Company replied


Company details

  1. Sunglasses Store
  2. Clothing Store
  3. Glasses Store
  4. Sporting Goods Store

Written by the company

Heavyglare has been a vanguard of 8 base wrap-around prescription technology since 1999. Select from our sunglasses and we'll lens cut in your Rx!


Contact info

4.8

Excellent

TrustScore 5 out of 5

150 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great service

I bought some new eyeglass frames from Heavyglare when my current glasses broke, but then it turned out they were repairable so I returned my purchase for a refund. The new frames I had ordered were as described and delivered promptly, and Grant was super helpful, professional and nice through the whole return process. I would definitely shop here again (when my current glasses do finally bite the dust)!

Date of experience: September 03, 2022

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Reply from Heavyglare Eyewear

Thanks for the review. Please let us know when you need a new pair.
Sincerely, Grant Lambert - Founder/CEO

Rated 5 out of 5 stars

Worth EVERY penny

I was very happy with both the product, and the customer service. Grant was SO patient in helping me make the right choices in ordering what I needed (progressive prescription transitions lenses for motorcycle). I have to say, it kind of hurt a little to spend that kind of money, but when I received my new eyewear and wore them on the bike for the first time, I was more than impressed. Best money I ever spent, and worth every cent!

Date of experience: May 17, 2021

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Reply from Heavyglare Eyewear

I am glad that they are meeting your expectations. The Trivex XTRActive Transitions are really great lenses and adding the BluBlock helps the eyestrain as well. Thank you for the great review! Sincerely, Grant Lambert Founder/CEO

Rated 1 out of 5 stars

Careful... fraud!

Careful... this guy is a fraud!

Date of experience: January 26, 2021

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Reply from Heavyglare Eyewear

USPS delivered it to your door and we provided an attestation from USPS that it was delivered. You told us two other shipments have been "lost" at your doorstep. You need to fill out a police report and have your packages delivered to a secure location. Then you call our business of 22 years a fraud? Unreal.

Rated 2 out of 5 stars

Updated review

This is an update to my original 1 star review. I received a defective product from Heavyglare. I wrote a review with Heavyglare and Grant responded to the review claiming he sent the corrected product and resolved the issue which at that point in time he did not. After some time Grant did finally resolve the issue.

Date of experience: December 15, 2020

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Reply from Heavyglare Eyewear

You let us know there was an issue. Without hesitation and we said we would fix it. We were in the process of fixing it when I commented. We sent you are return label for the frame to remake the lens, but you would not return the defective product. We ordered a new frame and sent you the lens once corrected. It all takes time.
Grant Lambert Founder/CEO

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Rated 5 out of 5 stars
Verified

Helpful and more Helpful

Service was thorough - from checking on possible parts from supplier, availability of stock of desired item, and help with the decision to purchase. Provided knowledgeable and useful guidance on how to proceed. Does not get any better!

Date of experience: February 22, 2019

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Reply from Heavyglare Eyewear

Hi Mike, Thank for the great review. I am glad we could get you what you needed. Thank for shopping with Heavyglare Eyewear!
Sincerely, Grant Lambert - CEO

Rated 5 out of 5 stars
Verified

So glad to have found the sunglasses I…

So glad to have found the sunglasses I had been looking for at Heavyglare Eyewear. I’ll be back next time I need new rx for regular eyeglasses.

Date of experience: February 05, 2019

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Reply from Heavyglare Eyewear

Hi Jane, Thanks for stopping in the other day. I am glad we were able to get you want you wanted. We look forward to seeing you when you get your new prescription.
Sincerely, Grant Lambert- CEO

Rated 5 out of 5 stars
Invited

Great communication

Great communication, best price online, and a quick shipper. I plan to give Heavyglare Eyewear more of my business.

Date of experience: January 29, 2019

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Reply from Heavyglare Eyewear

Thanks Mike! We appreciate your business and the kind words!
Sincerely, Grant Lambert -CEO

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Rated 5 out of 5 stars
Invited

VERY GOOD SERVICE

VERY GOOD SERVICE. GLASSES PURCHASED WERE AS EXPECTED.

Date of experience: January 21, 2019

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Reply from Heavyglare Eyewear

Thank you Cor! We are glad that you like both pairs of prescription motorcycle eyewear fits your needs. Heavyglare will be here for you when you need your next pair.
Sincerely, Grant Lambert - CEO

Rated 5 out of 5 stars

Amazing collectoin

They provide me lots of option i was so confused about my glasses but finally i got my choice.

Date of experience: December 06, 2018

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Reply from Heavyglare Eyewear

Hi Camryn, Thanks for the review. Yes, we do provide a lot of options. I am glad we were able to get you what you wanted!
Sincerely, Grant Lambert - CEO

Rated 5 out of 5 stars
Verified

Great service and products

Grant provides a high level of service. My progressive lenses are great. Would highly recommend.

Date of experience: November 27, 2018

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Reply from Heavyglare Eyewear

Hi David, Thanks for the great review. I am glad we could get you what you needed.
Sincerely, Grant Lambert - CEO

Rated 5 out of 5 stars
Verified

Quick service and delivery

Quick service and delivery! Will use Heavyglare for additional glasses!

Date of experience: November 27, 2018

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Reply from Heavyglare Eyewear

Hi Ron, Thanks for the review! We are always glad to help.
Sincerely, Grant Lambert - CEO

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Rated 5 out of 5 stars
Verified

the product was not available

Date of experience: November 26, 2018

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Reply from Heavyglare Eyewear

Hi Craig, We were disappointed that the product had been discontinued as well. Manufacturers stop making models of eyewear and they do not inform their vendors like ourselves. Please let me know if we can help you in finding something else.
Sincerely, Grant Lambert - CEO

Rated 5 out of 5 stars
Verified

Excellent selections

Excellent selections, this is truly one of the best companies in the world. Thank you!

Date of experience: November 20, 2018

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Reply from Heavyglare Eyewear

Thank you, Marcus! We are glad to help.
Sincerely, Grant Lambert - CEO

Rated 5 out of 5 stars
Verified

Amazing service

Amazing service! I ordered sunglasses a few days before leaving for vacation. When I found out that I wouldn't receive them before leaving Grant shipped them to Hawaii for me where they were waiting when my family checked into the hotel. Thank you so much! I will definitely shop again with Heavyglare when I need sunglasses.

Date of experience: October 22, 2018

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Reply from Heavyglare Eyewear

Hello Terrance, Thank you for this wonderful review. Some orders with multiple items can make it tough to have all of the inventory on hand. Luckily, you were in a location that we could ship to in Hawaii. We are glad you had them for your vacation. We appreciate your business.
Sincerely, Grant Lambert - CEO

Rated 5 out of 5 stars
Verified

Fast service

Fast service. Provided a product I could not find elsewhere

Date of experience: October 22, 2018

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Reply from Heavyglare Eyewear

Thanks for the review, Gary! We are glad we could help!
Sincerely, Grant Lambert - CEO

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Rated 5 out of 5 stars
Verified

Amazing customer service

Amazing customer service, quick delivery. Would recommend 100%.

Date of experience: October 19, 2018

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Reply from Heavyglare Eyewear

Thank you, Dale! I am glad we could make you a satisfied customer.
Sincerely, Grant Lambert - CEO

Rated 5 out of 5 stars
Verified

Heavyglare cycling sunglasses are the best!

I've gotten my cycling sunglasses from Heavyglare for almost 15 years now. They have technology (Shamir) that allows correction for my significant astigmatism across the entire surface of the lens, no matter how curved. No one in Chicago offers this. Grant is informed, helpful and asks the right questions.

Date of experience: October 09, 2018

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Reply from Heavyglare Eyewear

Hi John, Thank you for all the years you have been a loyal customer. Digital surfacing makes all the difference in getting high wrap lenses great acuity into the peripheral of the lenses not just in front of you. We will be here for the years to come as well.
Sincerely, Grant Lambert - CEO

Rated 5 out of 5 stars
Verified

Hands-Down the Best Out There!

Honestly one of the best experiences buying anything in my entire life! I have a very severe prescription, which many labs have refused to create sunglasses for over the years. HeavyGlare did it perfectly. Their service is personal and top-notch, prices are extremely reasonable, shipping is fast. Beyond happy with my experience!

Date of experience: October 08, 2018

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Reply from Heavyglare Eyewear

Hi Jim, I am so glad we were able to help you. It is very satisfying to know we are helping people get the right prescription in the frame our customers desire. Although the function is of utmost importance, it is great to get the style and fashion that suits the person as well. We will be here when you need your next pair!
Sincerely, Grant Lambert - CEO

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