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I was a little suspicious at first…seemed too good to be true. I saved about $700 on a brand new Inogen One G5 oxygen concentrator for a Veteran who needed one. It shipped immediately, arrived on time... See more
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Verified
My husband had wanted to get a portable oxygen device for awhile. After a couple of years talking about it We finally bought one, today he had a Doctor appointment so instead of taking his heavy t... See more
Verified
The Health Outlet rep. I dealt with via the phone was patient and knowledgeable about the product I was interested in, and ordered from the company. Delivery was prompt, and the item arrived as prom... See more
Wonderful experience with this vendor. Ordered an Inogen unit for my grandmother. The seller was very responsive and attentive. Shipping was very fast and the seller went out of his way to call and ad... See more
Company details
- #8 of 24 best companies in Medical Equipment Supplier
Written by the company
Welcome to Health Outlet Store – your trusted California-based provider of oxygen concentrators and accessories. We’re here to serve your respiratory care needs with quality, commitment, and compassion. We are a specialized store selling genuine Oxygen Concentrators and CPAP Machines. Our inventory boasts the latest in medical-grade oxygen therapy and sleep apnea solutions, designed to enhance your breathing, sleep quality, and overall health. By choosing us, you're ensuring access to industry-leading oxygen therapy solutions. You can always call, chat or email us, and we will answer you immediately, because we value our relationships with customers. We offer free 3-5 days delivery and also expedited 1-Day Air delivery in case of emergency. We ensure your health essentials reach you when you need them the most. Our pricing structure guarantees that you gain access to top-quality health products without straining your budget. Shop confidently with our 30-day money back guarantee. Choosing Health Outlet Store means opting for a service that understands the importance of your health journey.
Contact info
4941 E Slauson Ave, 90270, Maywood, United States
- 8885858288
- info@healthoutletstore.com
- healthoutletstore.com
4.7
Excellent
67 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
Verified
Rapid response
Rapid response, fast shipping, and overall great experience.
Date of experience: June 20, 2025
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Great price
Great price, included everything I needed. Arrived promptly.
Date of experience: June 10, 2025
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fasfast service t service
They had a good price and fast service. Very pleased with the cpap machine I would certainly buy from them again
Date of experience: May 02, 2025
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It was very easy to install
Date of experience: March 20, 2025
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Wow! Would give more stars if I could.
Prompt reply to questions, very knowledgeable about products, very friendly, amazingly fast shipping. Excellent experience.
Date of experience: February 25, 2025
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Easy and fast
Date of experience: February 28, 2025
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bipap machine…
This purchase of a new bipap machine couldn't have been easier and at a great price. Shipping was lightning fast. Highly recommend!
Date of experience: February 18, 2025
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Remember I shipped the battery back to…
Remember I shipped the battery back to you guys should be in your office by Monday post office was late over the weekend. remember I'm waiting on my refund you get the battery back you should get it back by the mall they had a delay with delivering the package.
Date of experience: February 24, 2025
Reply from HealthOutletStore
Hello Mark,
We’re sorry for the frustration you’ve experienced, and would like to clarify exactly what happened:
Battery Model & Specs
– We shipped you model BA-516, Inogen’s factory-specified 16-cell “double” battery. Per Inogen’s official documentation, it delivers roughly 10 hours on setting 2 and 13 hours on setting 1. Any discrepancies you saw on third-party listings (including Amazon) are unfortunately out of our control. Since we shipped a brand new unit from the original manufacturer there shouldn't have risen any concerns. However due to the differences on manufacturer's end, you noted that there were different Voltage specification on this battery compared to your old one. It didn't mean that it would have a lower capacity, nevertheless you requested a return.
Return & Refund Process
– You returned the battery via USPS, which arrived at our facility on March 5, 2025. We issued you a full refund the same evening. Depending on your bank, those funds should appear in your account within 3–5 business days.
Shipping Delay
– We regrettably saw a weekend delay on the carrier’s end. We process and hand off every return as quickly as possible, but once it’s with USPS, delivery timing is beyond our control. We’re reviewing our return-shipping options to minimize future delays.
We value your business and would welcome the opportunity to make this right. If you’d like to discuss further or have any remaining questions, please call us directly at 888-585-8288 or email info@healthoutletstore.com.
Thank you again for your patience. We hope you’ll consider updating your review once everything is fully resolved.
Warm regards,
The Health Outlet Store Team
Verified
They (Alex & Jeff) were very helpful
They (Alex & Jeff) were very helpful. They were patient with me to get what I needed.
Date of experience: February 13, 2025
Verified
Worked with me arranging payment
Worked with me arranging payment. Very polite. Item was delivered on time.
Thank You!!!
Date of experience: November 26, 2024
Verified
Great price Fast shipping
Great price, easily purchased, fast shipping!
Date of experience: January 09, 2025
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I ordered on January 8
I ordered on January 8, today is the 15th? We have not received the oxygen concentrator yet, my husband needs it so he can go out more.
Date of experience: January 08, 2025
Reply from HealthOutletStore
Hello!
We completely understand your frustration. Your order was shipped promptly on January 8, but due to severe snowstorms in Kansas, USPS faced major delays across the region that affected many shipments. We provided the tracking number as soon as it went out, but once it’s with USPS, the delivery process is unfortunately out of our hands. We’re happy to see it was finally delivered, and we truly appreciate your patience during the unexpected weather-related delays.
Thank you for your patience.
The Health Outlet Store Team
Verified
HOS #1
Jeff and Alex are great, WHAT a team. They are knowledgeable with the product and you feel you are
working with genuine people. Most others are commissioned used car salesman.
I have referred several people to HOS.
Many thanks John
Date of experience: December 30, 2024
Verified
Needed to obtain a portable oxygen…
Needed to obtain a portable oxygen concentrator quickly and the unit was shipped out the same day!
Date of experience: January 03, 2025
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Verified
Good place to get an oxygen concentrator
I received my Imogen G5 for a good price a price and the delivery was very fast
Date of experience: December 04, 2024
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Amazing how fast this all happened
Amazing how fast this all happened. One text , answered a few questions & my order was ready to ship . The oxygen equipment was perfect .
Date of experience: December 10, 2024
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