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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's website for its user-friendliness and easy navigation, which allows them to effortlessly find the products they need. Consumers appreciate the detailed information and customer reviews available on the website, which help them make informed purchasing decisions. The company's selection of products, including bats, gloves, and gear, is considered elite, offering a wide range of options for various sports needs. People highlight the excellent customer service, with staff members going above and beyond to assist them with their orders and answer their questions. The company is also commended for its fast and reliable delivery service, with many customers receiving their orders earlier than expected. Furthermore, reviewers appreciate the competitive prices and the availability of coupon codes, making their purchases even more affordable.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

We had issues with UPS delivering my sons bat to another home, head bangerz took the loss and shipped him another one after a month long battle with UPS. Customer service was amazing and kept me in th... See more

Rated 5 out of 5 stars
Verified

The website was easy to navigate and in stock items were easy to identify. The purchasing process was seamless with the shop app. The order was placed on a Sunday, processed Monday and shipped, arrive... See more

Rated 4 out of 5 stars
Verified

This is a website/company review. This experience was pleasant. And today, that is a good thing. It was easy to find my bat with categories and filters shown. I used a coupon code from a YouTube c... See more

Rated 5 out of 5 stars
Verified

I had a few questions before I ordered, so I crossed my fingers and gave them a call—an actual person answered! They were friendly and informative. I went online, ordered the bat for my son, paid a li... See more


Company details

  1. #20 of 78 best companies in Sporting Goods Store
  2. #1 of 3 best companies in Baseball
  3. #2 of 2 best companies in Baseball Goods Store

Written by the company

We are an eCommerce Baseball and Softball Retail Company who specializes in our Customers Overall Experience and Customer Service while supplying amazing prices on Bats and Equipment. We're professional and fun, all of us have a passion for what we sell. We also try our best to not forget about those who helped get us here. We enjoy treating our customers, employees, and people around us like family. This business has enabled us to Donate to Local Leagues and Organizations, and we search daily for the next way to improve someones life for the better. Yes we sell Baseball & Softball Bats and Equipment but there's so much more to it.

Lowest Price Guarantee

Written by the company

Find it Cheaper Somewhere Else?
We will price match - call us at 888-540-2287 and we'll match a competitors price for the same in-stock product you're looking for.

Fast Free Shipping

We Ship Everything Fast and Free!

All Baseball and Softball Bats & Gear Ship Same Business Day by 3pm EST. We offer free shipping on all items with affordable expedited options at checkout!

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
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1-star

Replied to 76% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

We had issues with UPS delivering my…

We had issues with UPS delivering my sons bat to another home, head bangerz took the loss and shipped him another one after a month long battle with UPS. Customer service was amazing and kept me in the loop every step of the way.

Date of experience: June 30, 2025

Rated 5 out of 5 stars
Verified

The website was easy to navigate and in…

The website was easy to navigate and in stock items were easy to identify. The purchasing process was seamless with the shop app. The order was placed on a Sunday, processed Monday and shipped, arrived on Wednesday. Amazing work by the team at HeadBangerSports.

Date of experience: June 30, 2025

Rated 5 out of 5 stars
Verified

Shipping is not what it says it is

Your shipping is not what it claims to be very unsatisfactory

Date of experience: June 28, 2025

HB Sports logo

Reply from HB Sports

We’re sorry to hear our service didn’t meet your expectations. You’re correct that you paid for 2-Day Air shipping; however, our warehouse is closed on Saturdays. Your order shipped on Monday and was delivered on Wednesday, which aligns with the two business day shipping timeline. That said, we sincerely apologize if there were any other issues or miscommunications along the way. Please don’t hesitate to reach out if there’s anything else we can do to help!

Rated 1 out of 5 stars
Verified

The shipping was delayed

The shipping was delayed

Date of experience: June 27, 2025

HB Sports logo

Reply from HB Sports

Hi Ricardo,

We apologize for the delay with your order. Being based in Florida, shipping to California can take a little longer with our standard economy shipping, which is what you selected at checkout. For closeout bats, we always use our economy shipping option to help keep costs low for our customers.

We do offer several upgraded shipping options at checkout if you ever need your order faster, and we’re always happy to assist with that. We’re sorry we didn’t meet your expectations this time and truly appreciate your feedback. We hope to have the opportunity to earn your business again in the future!

Thank you for your support,
The Headbanger Sports Team

Rated 5 out of 5 stars
Verified

Top notch company

The website was easy to navigate, the shipping was very fast and the bat came exactly as shown! Will definitely be using them for any future orders!

Date of experience: June 24, 2025

Rated 1 out of 5 stars
Verified

you keep canceling my order

you keep canceling my order

Date of experience: June 24, 2025

HB Sports logo

Reply from HB Sports

Hi Dwight,

We apologize for the inconvenience with your recent order. Unfortunately, we were unable to reach you to verify the order, which is part of our standard process when an order is flagged as possible fraud. We completely understand how frustrating this can be, but these policies are in place to protect both our customers and our business.

Our team attempted to contact you on 6/24, 6/27, and again on 7/1 before we ultimately canceled the order due to no response. Had we been able to connect, we would have been happy to move forward with fulfillment.

If you'd like to place the order again, we'd be more than happy to assist and get it processed quickly, provided we can connect to verify the details. Please let us know how you'd like to proceed or if you have any questions, we're here to help!

Thank you,
The Headbanger Sports Team

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