I've had some less-than-stellar experiences with other providers, but then I found Home Care Delivered, and it completely changed my life. No more stress, no more missed deliveries, no more snafus a... See more
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Review summary
Based on reviews, created with AI
See what reviewers are saying
Really appreciate the ease of submitting my monthly order through a text alert - & the speed & private manner with which the products are delivered. I am also extremely grateful that I am able to rece... See more
Customer Friendly Supply Order System Home Care delivered online system designed well to help customers make right call when to order, give proper reminders and has a very good support team if cu... See more
They send reminder when it's time to place my order, so I can adjust the supply. I skip what I don't need, if I don't do anything, they send everything I'm approved for, which is good. They send noti... See more
Company details
- #9 of 29 best companies in Medical Supply Store
- #4 of 9 best companies in Diabetes Equipment Supplier
Written by the company
HCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Home Care Delivered
Written by the company
- Medical Supplies Made Easy
- We provide incontinence, diabetes, ostomy, urology, wound and breast pump supplies to individuals and those who care for them. Our team of experts handle all paperwork needs and help customers understand their insurance benefits. Home Care Delivered takes pride in what we do, every day.
Contact info
West Broad Street 11013, 23060, Glen Allen, United States
- 800-867-4412
- CustomerService@HCD.com
- hcd.com
Hasn’t replied to negative reviews
Great customer service
Great customer service! Fast shipping! Easy company to work with.
Date of experience: July 04, 2025
Easy online ordering and consistent…
Easy online ordering and consistent ordering timeline.
Date of experience: July 04, 2025
Always on time!
They call with reminder, they are pleasant to communicate with, product arrives on time or sometimes sooner. Just a fantastic company to deal with.
Date of experience: July 01, 2025
Very professional company
Very professional company. Very helpful and great customer service.
Date of experience: June 30, 2025
Everything was great delivery was on…
Everything was great delivery was on time and packing was great
Date of experience: July 04, 2025
Always delivers in a timely manner and…
Always delivers in a timely manner and order is always correct
Date of experience: July 03, 2025
Delivery was timely and correct.
Date of experience: June 30, 2025
Excellent Customer Service and Automated Re-Ordering.
Your Customer Service and automated reminders for upcoming orders are excellent.
I would have given 5 stars, except for packaging of electronic medical items. I receive Dexcom G7 sensors and albeit the damage sustained in delivery is out of your control, I feel the internal packaging could be improved to protect the internal items as much as possible. I have received shipments with extensive exterior damage to the box and inside the sensors are only in their original display box just loose inside the shipping box. Unfortunately, I have experienced intermittent functionality from a couple of these sensors.
Date of experience: June 28, 2025
Experience was great
Experience was great. Took care of all my daughter's needs. Thank you Orlando
Date of experience: July 03, 2025
Good service
Date of experience: June 30, 2025
Courteous and efficient
Courteous and efficient. Suppose arrive when promised.
Date of experience: July 03, 2025
Home Care Delivered is the best place…
Home Care Delivered is the best place to get diapers for my 17 year old. They are easy to work with and I can do everything on they're website. Love the products
Date of experience: July 03, 2025
Always prompt delivery with great…
Always prompt delivery with great customer service. But when a holiday occurs you need to send products early not late
Date of experience: July 03, 2025
Package was delivered as stated to…
Package was delivered as stated to front porch.
Date of experience: June 30, 2025
The time it takes to get my order is…
The time it takes to get my order is great.
Date of experience: June 30, 2025
good service
you are always polite when i neeed to call you atr proment on getting my order to me
Date of experience: June 29, 2025
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