Home Care Delivered Reviews 3,508

TrustScore 4.5 out of 5

4.7

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the ease and convenience of ordering and reordering supplies, often highlighting the proactive reminders and notifications they receive. Many reviewers value the on-time delivery and the good condition of the products upon arrival. The straightforward ordering system and the ability to adjust supplies as needed are also well-regarded. Consumers appreciate the company's efforts to ensure timely deliveries and minimize any potential disruptions. People consistently praise the customer service, describing it as helpful, friendly, and responsive. Reviewers feel respected and valued, noting that customer service representatives are knowledgeable and quick to address any concerns. The seamless communication between the company, customers, and doctors is also a significant advantage, ensuring all necessary paperwork is handled efficiently. Overall, the positive experiences highlight the company's commitment to providing reliable and customer-focused service.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

I've had some less-than-stellar experiences with other providers, but then I found Home Care Delivered, and it completely changed my life. No more stress, no more missed deliveries, no more snafus a... See more

Rated 5 out of 5 stars
Verified

Really appreciate the ease of submitting my monthly order through a text alert - & the speed & private manner with which the products are delivered. I am also extremely grateful that I am able to rece... See more

Rated 5 out of 5 stars
Verified

Customer Friendly Supply Order System Home Care delivered online system designed well to help customers make right call when to order, give proper reminders and has a very good support team if cu... See more

Rated 5 out of 5 stars
Verified

They send reminder when it's time to place my order, so I can adjust the supply. I skip what I don't need, if I don't do anything, they send everything I'm approved for, which is good. They send noti... See more


Company details

  1. #9 of 29 best companies in Medical Supply Store
  2. #4 of 9 best companies in Diabetes Equipment Supplier

Written by the company

HCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.

Home Care Delivered

Written by the company

Medical Supplies Made Easy
We provide incontinence, diabetes, ostomy, urology, wound and breast pump supplies to individuals and those who care for them. Our team of experts handle all paperwork needs and help customers understand their insurance benefits. Home Care Delivered takes pride in what we do, every day.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Always on time!

They call with reminder, they are pleasant to communicate with, product arrives on time or sometimes sooner. Just a fantastic company to deal with.

Date of experience: July 01, 2025

Rated 4 out of 5 stars
Verified

Excellent Customer Service and Automated Re-Ordering.

Your Customer Service and automated reminders for upcoming orders are excellent.
I would have given 5 stars, except for packaging of electronic medical items. I receive Dexcom G7 sensors and albeit the damage sustained in delivery is out of your control, I feel the internal packaging could be improved to protect the internal items as much as possible. I have received shipments with extensive exterior damage to the box and inside the sensors are only in their original display box just loose inside the shipping box. Unfortunately, I have experienced intermittent functionality from a couple of these sensors.

Date of experience: June 28, 2025

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