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Rated 5 out of 5 stars
Verified

The counselors that worked with our grandson were great, by listening to him and having him make the correct decisions. With him making the decisions he had to take accountability for each decision an... See more

Rated 5 out of 5 stars
Verified

The intake counselor was so kind and non-judgmental. After the first session, my son said his counselor was "a GOAT" and "cool," both terms being high praise from my son. My son has already used the c... See more

Rated 5 out of 5 stars
Verified

I loved the program. My daughter felt so comfortable with her therapist she wanted to continue seeing her but even great things come to an end however my daughter is more positive and appreciative. Ni... See more

Rated 5 out of 5 stars
Verified

Landon’s counselor was amazing. I wish we could have continued with her, she was just so nice and helpful. She was patient w us and Landon’s lacrosse and afterschool schedules…I really appreciate he... See more


Company details

  1. #19 of 35 best companies in Mental Health Service
  2. #5 of 6 best companies in Mental Health Clinic

Written by the company

Hazel Health is the nation's #1 health care provider for K-12 students. We partner with school districts to deliver high-quality physical and mental health care services, supporting students through every stage of growing up.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

78 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Hazel Health Helps ❤

My daughter has truly enjoyed it even when she was against starting it.. She is happy with her therapist.. Thank you Hazel Health 🙏

Date of experience: June 17, 2025

Rated 5 out of 5 stars
Verified

Caring and knowledgable

The counselors that worked with our grandson were great, by listening to him and having him make the correct decisions. With him making the decisions he had to take accountability for each decision and not blame others. They were/are caring and polite.

Date of experience: June 14, 2025

Rated 5 out of 5 stars
Verified

Hazel review

My therapist was Carel, I think. They were always willing to listen to me. They had experience and provided advice to my situation. Shes was real nice.

Date of experience: June 19, 2025

Rated 5 out of 5 stars
Verified

Very effective program

I loved the program. My daughter felt so comfortable with her therapist she wanted to continue seeing her but even great things come to an end however my daughter is more positive and appreciative. Nicole was truly amazing. Thank you.

Date of experience: June 18, 2025

Rated 5 out of 5 stars
Verified

Landon’s counselor was amazing

Landon’s counselor was amazing. I wish we could have continued with her, she was just so nice and helpful. She was patient w us and Landon’s lacrosse and afterschool schedules…I really appreciate her.

Date of experience: June 19, 2025

Rated 2 out of 5 stars
Verified

Lack of communication.

First the appointments kept getting rescheduled for 3 months out. Then when we finally got in my son told me all they did was show him videos. The worst part of it was the lack of communication after the fact. I got no feedback on if my child needs more help or not. Nothing what so ever.

Date of experience: June 16, 2025

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Reply from Hazel Health

Hi Thomas, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations and Hazel policy, complaints cannot be addressed online. If this complaint has not been resolved yet by our team, please give us a call at 1-800-764-2935. Thank you.

Rated 5 out of 5 stars
Verified

Kayla was fantastic

Kayla was fantastic. My son loved talking to her. She was very welcoming and easy for him to engage with. You could see the improvement in my son in just a few weeks after speaking to her. It has been a few months since and I believe Kayla was a major factor in him becoming happy again. I would highly recommend her!

Date of experience: June 16, 2025

Rated 5 out of 5 stars

Grateful For Hazel

I had concerns about my daughter that I felt her therapist, Amelie Buigne, really took the time to address. She learned my daughter's likes and interests and tailored the sessions around those interests to help keep my daughter engaged. She was always sweet, patient and understanding with my daughter and helped her come up with a toolbox to help her cope with her emotions and energy level. Of course few sessions aren't a solve-all, but she has given us valuable tools that we did not have before and it is up to us to practice them. I am grateful for this program and to Amelie.

Date of experience: June 27, 2025

Rated 5 out of 5 stars
Verified

Just as effective as in-person therapy

From the ease of scheduling to the quality of care, every aspect of Hazel Health has exceeded my expectations. The convenience of being able to attend sessions from the comfort of my own home is truly invaluable. It eliminated the stress of commuting and finding parking. This flexibility has made it so much easier to prioritize my son's mental health without disrupting our schedules. My son's therapist has been incredibly supportive and professional. She created a safe and understanding environment where my son felt completely comfortable opening up. The quality of the therapy itself hasn't been compromised at all by being virtual; in fact, I've found it just as effective as traditional in-person sessions. If you're on the fence about trying Hazel Health, take this as your sign to go for it. It's an efficient, effective, and truly transformative way to access mental health support. Highly, highly recommend!

Date of experience: June 05, 2025

Rated 5 out of 5 stars
Verified

Amazing counselor and intake staff!

The intake counselor was so kind and non-judgmental. After the first session, my son said his counselor was "a GOAT" and "cool," both terms being high praise from my son. My son has already used the calming techniques that he learned and his outbursts are definitely less than before counseling. I would highly recommend Hazel!

Date of experience: June 03, 2025

Rated 4 out of 5 stars
Verified

Great services when really needed

While the call back was done very quickly to start services and my daughter got the the therapist she requested. Her sessions with him didn’t last long and the wait for another one took a while. We were not use to having sessions so late in the day so the few that she did have were missed due to her school events. Would I recommend Hazel Health? YES. We actually used the service twice and I actually noticed a difference in my daughter and her wanting to speek up for herself and express herself more.

Date of experience: June 06, 2025

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