Haywire Protection Reviews 32

We had our truck in the shop for almost 3 weeks trying to get them to acknowledge/pay a diagnostic and repair claim. The shop submitted the claim online TWICE. You cannot speak with ANYONE. They only have an answering service that gives you an email address that no one answers. This company is a SCAM.they take your money and completely ignore your claim.

Date of experience: November 09, 2023

I am very disappointed in this company. When I first spoke with the company manager 9 months ago and he signed me up for the policy, he made it sound like it was going to be easy each time we need to use it. we really liked everything that is covered under the warranty. That’s the reason why we decided to purchase. However, we really need it to use the policy this week and every time I dial the number that he had given me, the line was busy. So when I found the customer service number on my email from December 2022. The receptionist that answer the phone said that my point of contact person is unavailable. So I left a message expecting a phone call back
Within a couple hours. I called back later that day. She said again that my point of contact person is still unavailable that she would mark my request urgent. Still no return call 🤔😡Two days later I called back to follow up on my phone call and the receptionist said again, my point of contact person is still unavailable that she would mark my call as a priority. I asked her what would be the timeframe that I could expect a telephone call back. She apologized and said she does not have that information. I am just curious how long it takes to call back a priority message. 🤔 I am not happy with this customer service and I’m starting to question if this policy is even legit. 🤷‍♀️

Date of experience: September 25, 2023

Connor was a true professional. He made me feel at ease and explained everything in detail so I knew what to expect from the process of getting my Nissan fixed! Thank you very much

Date of experience: October 03, 2022

great company, great prices, great staff. I def recommend this company

Date of experience: October 03, 2022

Very good experience that I had to share with others.

Date of experience: October 02, 2022

If you are looking for an exceptional company to do business with, look no further than Haywire. They go out of their way every day just to provide a better experience that will be perfect and timely- which it always has been when dealing with them.

Date of experience: September 30, 2022

The thing that I like about haywire is that they are honest and they do what they say they're going to do.

Date of experience: September 30, 2022

Getting a warranty on my Acura was the smartest thing I have done this year. It saved me 2,577 dollars.

Date of experience: September 30, 2022

I pay for everyone in my family to be covered. One less thing to worry about.

Date of experience: September 29, 2022

Every car I buy I cover with Haywire Protection.

Date of experience: September 23, 2022

Haywire are the best. No gimmicks just a good deal and value.

Date of experience: September 19, 2022

I am very satisfied with my purchase! Thanks Sophie.

Date of experience: September 19, 2022

I don't know anything about cars so it was nice to rely on Haywire to protect me.

Date of experience: September 18, 2022

Date of experience: September 08, 2022

I am proof that this warranty works!! My alternator was fixed 3 months ago and now my started went out. My car just went in the shop today to get fixed

Date of experience: September 04, 2022

I had a good experience and got a great deal! Would recommend.

Date of experience: August 31, 2022

Everybody was very nice and helpful and thank you for everything

Date of experience: May 05, 2022

I wasn't aware that the policy was only for 2 years and it would expire after.

I had rated it a 4 star.

After this review the general manager called me personally from his cell phone and explained the contract and clarified the misunderstanding. I was very surprised and glad that they strive for excellent customer service. I definitely made the right choice when it come to my extended warranty.

Date of experience: May 04, 2022

Love it!!! Love it!!

Date of experience: May 04, 2022

I was so relieved when my car broke down and I called National Auto Coverage. The roadside assistance came out to take me home, and the other company's representative even got me a rental car for free while they fixed my own. They took care of everything, with no pressure to buy anything at all!

Date of experience: April 23, 2022