Harry's Carpet One Floor & Home Reviews 37

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Two men arrived on time and fitted our new flooring in our bungalow. They were both really nice men very helpful and polite. They left about an hour ago after ringing my husband to say they were finis... See more

Rated 5 out of 5 stars
Invited

During the renovation of our son's condo in Boston, some contractors tried to take advantage of our proximity! Harry's Carpet Store couldn't do the work in two day notice which I perfectly understand... See more

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Rated 5 out of 5 stars
Invited

Over the past three years, we have placed four orders with Harry's Carpet, so--that speaks volumes!!! Phil (and other members of the staff) have always provided excellent service, and the install... See more

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Rated 5 out of 5 stars
Invited

I walked in & said I need a carpet for a small family room...didn't want to spend tons...steered me towards the remnants...found the perfect carpet at an unbelievable. Brian came out & measured two... See more

Company replied


Company details

  1. Flooring Store

Written by the company

Harry's Carpet One Floor & Home is the source for all your floor covering needs. Our partnership with the largest floor covering cooperative in North America, Carpet One Floor & Home allows us enormous buying power and access to all the major brands, mills and manufacturers. We offer the largest selection of carpet, hardwood, laminate, ceramic tile, Vinyl and more - and you'll always find the best prices and great savings... everyday. With the personal service from our specially trained flooring experts, you'll find the product, warranty and color that are just right for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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1-star

Rated 5 out of 5 stars

Two men arrived on time and fitted our…

Two men arrived on time and fitted our new flooring in our bungalow. They were both really nice men very helpful and polite. They left about an hour ago after ringing my husband to say they were finished. Extremely pleased with the flooring, excellent service, I would highly recommend

Date of experience: August 22, 2024

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Rated 5 out of 5 stars

We had a terrific experience with…

We had a terrific experience with Harry's Carpet One. The service was
outstanding, timely, and professional. We will defintely go back for our future flooring needs. They stand behind their products 100%! Arlene

Date of experience: July 18, 2018

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Reply from Harry's Carpet One Floor & Home

Thanks, AB! We are glad to hear that you had a great experience working with our team. We hope to work with you again soon!

Rated 5 out of 5 stars
Invited

We have used Harrys for over 20 years

We have used Harrys for over 20 years! They are the absolute best

Date of experience: March 15, 2018

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Reply from Harry's Carpet One Floor & Home

Hi Jodi, thanks for taking the time to leave us a review, and for being such a loyal customer!

Rated 5 out of 5 stars
Invited

Great Company

Great Company
Brian was great to work with. He had really good follow up and understood the needs of our business. Product is fantastic quality and it was installed with no issues.

Date of experience: March 15, 2018

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Reply from Harry's Carpet One Floor & Home

Hello, and thanks for taking the time to leave us a review. We are so glad to hear you are enjoying your new product, and we hope you enjoy it for many years to come!

Rated 5 out of 5 stars
Invited

Top Notch

I would give more than 5 stars! Amazing professionalism from all involved. There is no reason to go anywhere else for flooring needs. Well done, Harry's!

Date of experience: August 29, 2017

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Reply from Harry's Carpet One Floor & Home

Linda,

WOW! That makes us so happy to hear! We appreciate you taking the time to write this review, and please let us know if you need anything else!

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Rated 5 out of 5 stars
Invited

I so far would recommend this company

I so far would recommend this company. We have not had our carpet installed yet. Our sales person, however, was great. Very very helpful.

Thank you

Date of experience: August 16, 2017

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Reply from Harry's Carpet One Floor & Home

Nancy,

It is great to hear that our sales people provided you with great customer service! We hope you enjoy your new carpet!

Rated 5 out of 5 stars
Invited

Can't say enough good things about …

Can't say enough good things about Neil. He made a special trip to our son's new house, measured the room, I picked out the carpet and it was installed within ten days. We are from out of town and only had one day to get this all done. There is a reason why they have five stars on yelp!

Date of experience: August 16, 2017

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Reply from Harry's Carpet One Floor & Home

Donna,

I will pass the message along to Neil! We understand that when it comes to flooring installation you need a quick turn around so we are happy to help! Thank you for choosing our store and we hope your son enjoy's his new home and carpet!

Rated 5 out of 5 stars
Invited

I walked in & said I need a carpet for …

I walked in & said I need a carpet for a small family room...didn't want to spend tons...steered me towards the remnants...found the perfect carpet at an unbelievable.
Brian came out & measured two days later & carpet was installed shortly after.
Unbelievable service! You won't be disappointed!!

Date of experience: August 15, 2017

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Reply from Harry's Carpet One Floor & Home

Sasa,

Thank you for choosing our store! We want all of our customers to know they don't need to spend a lot to get the look they desire! We are happy to know we could create the perfect rug for your family room!

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Rated 5 out of 5 stars
Invited

The best carpet place!

Working with Harry's was wonderful. They have an old school work ethic that is a pleasure to do business with. They really love what they do and want to make sure that you are 100% satisfied. I would recommend them to anyone and will definitely use them again for any future carpet needs! 10 ⭐️'S

Date of experience: August 15, 2017

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Reply from Harry's Carpet One Floor & Home

Julia,

That means so much to us! We really do take pride in our customer service and work ethic! We look forward to working with you again in the future!

Rated 5 out of 5 stars
Invited

Had my kitchen floor done over by …

Had my kitchen floor done over by Harry's Carpet One about a month ago the man that did the work did a great job, was very nice, so I'm enjoying my new floor and so far no problems.

Date of experience: August 15, 2017

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Reply from Harry's Carpet One Floor & Home

Rosanne,

It is so great to hear that you are enjoying your new kitchen floor! If you decide to do any more floors in your home let us know!

Rated 5 out of 5 stars
Invited

Vinyl Floor Install

Excellent, prompt service with attention to detail.

Date of experience: August 15, 2017

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Reply from Harry's Carpet One Floor & Home

Ray,

Wow! Thank you so much for such a positive review! We hope you continue to enjoy your new vinyl floor!

Rated 3 out of 5 stars
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It took forever and it was my idea to …

It took forever and it was my idea to order a box to see what the flooring looked like although the man was very nice. In the end I had him deliver just the flooring and I had someone else do the installation. In general I do like the store and would probably go there again. It was a tricky job.

Date of experience: August 15, 2017

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Reply from Harry's Carpet One Floor & Home

Chris,

We apologize for any inconvenience we caused you! We take our customer service very seriously. Thank you for reviewing our services and choosing our store. Please let us know if there is anything else we can do for you.

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Rated 1 out of 5 stars
Invited

Sign in store states Lee rugs guarantee …

Sign in store states Lee rugs guarantee pet resistance. I purchased 3 rugs. Yes you guessed it. Little pup got in the dining room during the holidays. I mentioned in the store that I was purchasing the Lee rugs because of the guarantee. The store never informed me that it is only covered if it is a wall to wall rug .I paid over $1000 for the rugs and picked them up myself. I returned to the store and expressed I was unhappy. They gave me the name of a rug cleaning company.

Date of experience: May 17, 2017

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Reply from Harry's Carpet One Floor & Home

Theresa

First, we would like to apologize for any miscommunication and inconvenience we may have caused you. We take pride in our customer service and we want all of our customers to be happy! Please give us a call so we can sort this out!

Rated 5 out of 5 stars
Invited

Customer service is excellent

Customer service is excellent. Phil was so helpful and went over and above. I have owned my home for 30 years and my first floor in my outside entry hall lasted for 20+ so I'm hoping this will do the same.

Thanks you!

Date of experience: May 12, 2017

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Reply from Harry's Carpet One Floor & Home

Maureen,

Thank you! I will pass the message along to Phill! With our high-quality flooring options, we can assure you your floor will! Thank you for taking the time to review our store!

Rated 5 out of 5 stars
Invited

Excellent Company-service and product!

Over the past three years, we have placed four orders with Harry's Carpet, so--that speaks volumes!!!

Phil (and other members of the staff) have always provided excellent service, and the installers they hire are wonderful to work with as well.

We absolutely love our carpets from Harry's and highly the company and their products.

Date of experience: May 12, 2017

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Reply from Harry's Carpet One Floor & Home

Nancy,

It means so much to us that you continue to make our store your go-to. Thank you so much for sharing your experiences. It has always been a pleasure working with you these past three years, and hopefully, we will have more to come!

Rated 5 out of 5 stars
Invited

Floor looks fantastic

Floor looks fantastic. Installer was a true craftsman who went above and beyond.

Date of experience: May 12, 2017

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Reply from Harry's Carpet One Floor & Home

Patrick,

We are happy to hear from you and we are even happier knowing the new floor looks great! Thank you for reviewing us!

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Rated 5 out of 5 stars
Invited

overall experienceExcellent Service

Gorgeous carpet, we are extremely satisfied with the service and carpet that we recently purchased from Harry's carpet. The style and color goes excellent in our home. It seems to be pet friendly and still has a beautiful look. Thank you again for the terrific service, in today's world it is hard to get a company that cares. We will surely call Harry's for all our carpet and home needs in the future.

Date of experience: February 24, 2017

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Reply from Harry's Carpet One Floor & Home

Marc & Ilene,

Thank you for meeting with us the other day! We hope you are happy with your selection, and please let us know if there is anything else we can do for you!

Rated 5 out of 5 stars
Invited

trustworthy

I purchased some carpeting for my front porch floor about 6 months ago.There was a problem with the seams pulling up threads. They immediately came down and repaired it, but it didn't work. They came back and told me they are going to replace the whole carpet,but not until spring, so they will be sure to get good seams.
wow

Date of experience: December 14, 2016

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Reply from Harry's Carpet One Floor & Home

Patricia, It is important that all of our customers get high quality products, and if they aren't up to standards we will find a way to fix that! Thank you for the positive feedback and we look forward to seeing you in the Spring!

Rated 5 out of 5 stars

Particular Customer

Harrys has sold and installed both carpet and laminate flooring in our home. You will receive enthusiastic, courteous service, be offered solutions and options, have your questions answered, and product installed in a neat, timely manner by professionals.

Date of experience: December 13, 2016

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Reply from Harry's Carpet One Floor & Home

HI Diana, thank you so much for your kind words! All of us here at Harry's loves our job, which makes it easy to be enthusiastic! We hope you enjoy your new flooring!

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