Happy Mammoth  Reviews 10,571

Reply from Happy Mammoth

8 hours ago

Hi there,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the supplements didn’t deliver the results you were hoping for—and we completely understand how disappointing that must feel, especially when you were seeking relief and support.

While many of our customers have seen positive changes, we know that every body is different, and results can vary depending on individual health circumstances, lifestyle factors, and how long the product is used.

We’d love to look into your order and do everything we can to help. Could you please reach out to us at reviews@happymammoth.co with your order number and full name? Please use the subject line “Review: Requested Details” so we can support you accordingly.

We also want to reassure you that your order may be eligible under our 60-day money-back guarantee. And if you have unopened jars remaining, we can help arrange a return for those as well.

We genuinely appreciate your honesty, and we’re here to support you through this process.

Warmest regards,
Happy Mammoth

Reply from Happy Mammoth

8 hours ago

Hi Tony,

Thank you for your feedback, and we’re truly sorry to hear that the supplement didn’t meet your expectations and that you had difficulty getting in touch with us.

We understand how frustrating that must have been, and we sincerely apologize if your emails were missed—this is certainly not the experience we aim to provide. We’ve recently experienced a high volume of inquiries, but we are actively working to improve our response times and ensure no messages go unanswered.

Regarding our 60-day money-back guarantee, it's important to clarify that we do honor this for one opened jar per supplement, even if purchased as part of a multi-jar order. If you ordered more than one jar and have unopened units, we can also arrange a return and refund for those as long as they are within the return window and in proper conditions.

Please reach out to us directly at reviews@happymammoth.co with your order number and full name, and include the subject line "Review: Requested Details" so we can resolve this for you promptly.

Your satisfaction is very important to us, and we’d love to turn this experience around for you.

Warm regards,
Happy Mammoth

Reply from Happy Mammoth

8 hours ago

Hi there,

Thank you for your feedback, and we’re truly sorry for any confusion or frustration caused regarding our 60-day money-back guarantee.

We’d like to clarify that our guarantee absolutely does allow you to try one jar, even if opened, and request a full refund if you're not satisfied with the results. You do not need to return an unopened jar to qualify for the refund. Its different if you buy 3 units for example or if you have purchased a bundle.

If you were previously informed otherwise, we sincerely apologize. It may have been a misunderstanding or a miscommunication, and we’d love the opportunity to make this right for you.

Please email us at reviews@happymammoth.co with your order number and the name on the account, using the subject line “Review: Requested Details”, and our team will promptly review your case and issue a refund if eligible.

Your satisfaction is our top priority, and we’re here to help.

Warm regards,
Happy Mammoth

Reply from Happy Mammoth

8 hours ago

Hi David,

Thank you for getting in touch and sharing your feedback with us. Your insights are incredibly valuable to us as we continuously strive to enhance our services at Happy Mammoth.
We’re sincerely sorry to hear about your recent experience, and we understand the frustration it may have caused. Please know that we are fully committed to addressing your concerns and improving your overall satisfaction.

To better assist you, we need more information about your order and account.
If you could share your information with us, either here or at reviews@happymammoth.co (order number and name on the account). This will allow us to gain a clearer understanding of your situation and find the best possible solution for you. Please note reviews are not linked to customers' accounts. When you reach out, please include the subject line: "review: requested details."

Once again, we apologize for any inconvenience this may have caused. Your satisfaction is our top priority, and we’re dedicated to resolving this matter to your satisfaction.

Wishing you a wonderful day ahead!
Happy Mammoth.

Reply from Happy Mammoth

Updated 8 hours ago

Hi Phoebe,

Thank you for taking the time to share your feedback—we’re truly sorry to hear about your experience and the disappointment you've felt. We completely understand how frustrating it can be when expectations aren't met, and we genuinely appreciate you bringing this to our attention.

Our supplements are made with 100% natural ingredients, and while many customers do see positive results within the first few weeks, everyone’s body responds differently based on individual health, lifestyle, and internal imbalances. That said, we never want you to feel unsupported or unheard.

Regarding the review system, we understand your concern. We collect verified reviews through independent third-party platforms (like Trustpilot), as well as direct customer submissions via email after a purchase. We include all honest feedback—positive or negative—because it helps us grow and improve.


We were able to locate your account and issue the corresponding refund under our guarantee, with the information provided. This will be reflected in the following 3 to 5 business days.

We’re also sorry to hear you felt overwhelmed by our emails. You can unsubscribe at any time using the link at the bottom of any message—we’ll make sure you’re not contacted further if you prefer.

Your satisfaction matters deeply to us, and we’d really thankful for the opportunity to turn this around for you.

Warm regards,
Happy Mammoth.