Happyhaves Reviews 70

I wasn’t sure at first, but I’m glad I bought it. The Moon globe is absolutely gorgeous. My family comments on how pretty it is everytime they visit. Great buy.

Date of experience: June 25, 2025

Product took little longer to arrive than I thought but Happyhaves customer service was really good. They reply fast and kept me updated. Product itself is great, love the calming light.

Date of experience: April 18, 2025

Ordered the globe as a surprise gift. There was confusion about delivery, but Happyhaves support was fantastic. They tracked it down for me quickly. Recipient absolutely loved it. Exceptional service.

Date of experience: July 03, 2025

My globe arrived with a crack. I contacted support, and they sent me a new one very quickly without any fuss. Really appreciated their help. Globe is lovely now!

Date of experience: May 20, 2025

Bought this for my mum and she absolutely loved it! It came quickly, was beautifully packed, and works perfectly. It’s unique and calming, just like it says. Will be buying more as gifts.

Date of experience: April 19, 2025

The Happyhaves globe is a beautiful addition to my home. It really helps me unwind in the evening. Had no issues at all with my order. Recommended to friends already!

Date of experience: February 01, 2025

I had some questions before ordering, customer service responded quick and was so friendly. Got my order within a week, and the product was exactly as promised. 5 stars from me.

Date of experience: April 08, 2025

Honestly, I’m obsessed! It looks even better than on the site, and it's super soothing. It’s my new favourite thing in my bedroom. Shipping was quick too. Thank you, Happyhaves!

Date of experience: April 04, 2025

I ordered a neck massager and it was not as described. The electric shock aspect is extremely uncomfortable and the actual shape is harming my neck. I cannot return it and am extremely displeased. I do not recommend ordering ANYTHING from this company or site. It is anything BUT HAPPY

Date of experience: April 13, 2025

I received one of the globes with a very large scratch across it. Happyhaves was quick to respond and replaced the globe straight away. The new Moon globe arrived today in perfect order. I highly recommend this company. Thank you Happyhaves, you live up to your name!

Date of experience: January 27, 2025

I gave a Happyhaves gift. I lost the receipt and the recipient said he never received the gift. I contacted the company and received an immediate response—the rep was great. Gave me info on my purchase and tried everything to help, as the tracking said “delivered “. The recipient then found the unopened gift in his car! I have never experienced such great customer service before.

Date of experience: January 11, 2025

I placed an order on 12/16 for 3 of the lovely crystal balls and they are still not here and it's 1/2. I have sent 4 emails, and still don't have a response. Even worse, when you track the package, each and every day it says in my town and out for delivery. Something is fishy!! Very frustrated!!

Date of experience: January 02, 2025

Like other reviewers, I had no idea these shipped from China. I ordered on December 9 to give as Christmas presents, but they didn’t arrive until December 27, so it was too late. When the items had not been shipped by Dec 18, I tried to cancel, but the order had been “processed,” so they would not cancel. When they arrived late, I tried to return them, but then they told me I had bought them on sale (I bought on a promotional price of “3 for” a lower price than just buying one) so they were not returnable. No where on the promotion did they mention that they were final sale, and their return policy doesn’t mention it. Also, like another reviewer mentioned, they came with a warning about not leaving them in the sun. I was going to give them to nieces and nephews, and I would not give a dangerous item. Save yourself from this headache, and do not order from this company.

Date of experience: December 30, 2024

Bought several for Christmas gifts. Everyone from teenagers to adults loved the globes.

Date of experience: December 25, 2024

I’m sorry, but I could NEVER give this product a positive review!!!

I ordered three for our small grandsons for Christmas. The order was not fulfilled correctly to begin with.

One of the sprees had imperfections on the surface.

The LED light is almost blinding it is SO bright.

Much to my disappointment, these are VERY inappropriate for three little boys.

Also, in the directions it states not to leave sphere in direct sunlight as it could cause a fire!

This grandmother WOULD NEVER GIFT HER GRANDSONS A GIFT THAT COULD CAUSE A FIRE!!!

I got in touch with the company to return the spheres. They will not take them back and refund my money!!!

THIS GRANDMOTHER IS EXTREMELY UNHAPPY WITH THIS COMPANY AND THIS PRODUCT!!!!

Date of experience: December 27, 2024

Customer service is great!!
Response quickly to problem and follows through to see problem resolved. Wonderful service.

Date of experience: December 23, 2024

Customer service is topnotch, as are their products! I'm encouraging all potential buyers to support this small family business.

Date of experience: December 06, 2024

I recently purchased gifts from this company and I’m extremely pleased with the products! They’re beautifully made. I would definitely shop with HappyHaves again.

Date of experience: December 16, 2024

Joanna is a very nice person

Date of experience: December 09, 2024

I recently received a gift from a family member from HappyHaves that arrived with some issues. Without having to let the person who gave it to me know there was a problem I reached out to HH and asked if there was anything they could do to correct the issue. In no time they got back to me and informed me they would be sending out a replacement for the problem part I received. The person I have been working with has kept following up and staying in touch with me about the process. I couldn't be happier with the customer service and attention they have given to the matter.

Date of experience: December 10, 2024