gurupetfood.com Reviews 9

This food is great for dogs with a sensitive stomach. My dogs look healthy, their coat is shiny and they’re thriving.

Date of experience: December 02, 2024

Our dog was returned to the breeder by the original owner due to some behaviour problems which we believe is just over excitement, after a year the breeder remembered that when she was returned she was on Guru Surf & Turf pet food so ordered a sample pack to see how she responded to it, it is early days yet but with just the sample pack she seems a bit calmer whether it is the food or the fact she has recently become an adult we are not sure, but she loved the sample pack so ordered the 13kg pack yesterday afternoon and it arrived this morning less than one day from order to delivery so well impressed with their turnaround, cost wise it is on a par with the meat + biscuit that has made up her meals to date.

Date of experience: October 24, 2023

Been using Guru for 2 years, excellent customer service, incredibly quick delivery and a good price - every other dog food I've tried my dog has refused to eat after 6 months but he's happily still eating Guru after 2 years.

Date of experience: August 16, 2023

I used Guru for my puppy as he had food sensitivities and it was suggested I try cold pressed. It was ok for a while but then my puppy developed diarhorrea, he had tests and was diagnosed with food intolerence. He is on a hydrolysed diet for a few months and then I have to try single source/novel proteins. I now need to know what additives are in food as it could be anything in the food that triggers his inflammatory response. I have emailed Guru 3 times, using both emails I have for them, asking where they get their meat/fish from , how they test for heavy metals in the fish and what additives are added as this is not listed on the website or packaging. They seem reluctant to declare this and I am still waiting for a reply . They were quick to respond when I was originally enquiring and tell me how good the food is compared to other cold pressed who apparently don't follow the cold pressing process properly. Although I have recently researched and been informed all meat has to be cooked at 90 degrees to conform with the pet food standards. I am sceptical to use their food again as clearly they are not open and transparent about the source of their foods and what they add to the food. Every other company I have contacted, at least 10, have responded and told me the answers to my questions. I wouldn't recommend Guru as they don't seem to be transparent about their product and I wonder what they are hiding. I welcome a response from Guru.
update on my review, I emailed Guru again to ask what additives they use and still no reply. I put a review on facebook and they removed me from being able to post about their company, so clearly GURU pet food have something they don't want us to know about their food.

Date of experience: August 10, 2023

We’ve been using Guru for 3 or 4 years for both of our huskies. They ate it happily where other brands of food they’d eventually refuse or stop eating so we were always happy. Good price, environmentally friendly packaging and great customer service.

However after so many years of using it, their teeth are stained brown and they’ve had to have some teeth removed. This is 100% our responsibility, we should have brushed their teeth rather than relying on chews and should have taken action sooner. But their food did not help their teeth and made it even more important for us to brush, whereas other food helps to look after their teeth.

If you use guru (especially long term), please be on top of your dog’s dental care. Toothbrush, doggy toothpaste with enzymes, regular cleaning.

Date of experience: July 27, 2022

We started feeding our 1 year old Labrador guru and almost overnight all of his bowel issues had resolved. We had several visits to the vet with months of ongoing diarrhoea, switching to guru has made all the difference and we highly recommend it. The customer service has been excellent also.

Date of experience: March 10, 2022

Absolutely fantastic dog food! I got the ‘Surf & Turf’ sample upon recommendation of our trainer, gave it a go seeing that all the ingredients are clearly high quality. The best part? My 9 week old puppy would never finish his meals, but he can’t get enough of this stuff! I quickly ordered a big bag of the stuff. He loves it so much and now he’s growing quicker than ever. I’ve also noticed his stools are more solid which they said would happen. There’s a feeding guide on the site based on dog/puppy’s weight. What’s also great is that it’s medium-large chunks of meat instead of kibble, all dog owners know that small pieces of kibble go EVERYWHERE, are just so messy and overall such a headache - I won’t be missing Dr John’s food at all haha.

My pup’s kibble was just too low quality to use for training and hand feed, he wasn’t interested. But the cold pressed food from gurupet work fabulously as treats for training too! Also sample delivery took 4 days, but when I bought the bag it took 48 hours to deliver upon ordering, they used the quickest delivery possible with DPD which is great.

Couldn’t be happier. The food is expensive for sure, but it’s definitely not overpriced especially in comparison to the many other high quality brands.

Company is active on Instagram and customer support has been super responsive over email, answering all my questions very quickly.

Date of experience: October 28, 2021

We have bought Guru "surf and turf" for our dog for the past 2 years. He is thriving on it, and eagerly wolfs down his meals. He even gets excited about the small pieces as training treats!
The company are fantastic - prompt deliveries, and friendly phone and email advice on all sorts of feeding issues - they always seem really happy to help.
I would recommend Guru wholeheartedly to any dog owner.

Date of experience: May 27, 2020

Great dog food at a good price. Always fast delivery. Customer service is excellent too. They respond quickly to any queries and get things sorted. Thanks Guru!

Date of experience: May 04, 2020