Verified
I needed a very niche item for my father's ongoing medical procedure. GSE had it along with one other retailer, but what's different about them is they put the price up front so you immediately know w... See more
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Verified
I ordered Flu A Flu B and Covid test. They were expired the month before. I called and they sent me a letter showing their shelf life had been extended. I'm a small clinic so a 4-month extension is no... See more
Invited
I've had the pleasure to work with Global Supply Exchange for almost 2 years. Tory and Elizabeth are great to work with. Very kind and professional. Their fulfillment centers are top notch. I highly r... See more
Company replied
Verified
I placed an item in my shopping cart by mistake. When i noticed the mistake, I sent an email needing to cancel. I was concerned they would just ship what I ordered and then have to process a return... See more
Company replied
Company details
- #22 of 29 best companies in Medical Supply Store
- #7 of 9 best companies in Diabetes Equipment Supplier
- #8 of 10 best companies in Hospital Equipment and Supplies Store
- #21 of 24 best companies in Medical Equipment Supplier
Written by the company
GSE Medical Supplies, a division of Global Supply Exchange (GSE), is a prominent distributor specializing in medical supplies and lab solutions. Our medical products include diagnostic instruments, surgery/minor procedures, skin and wound care, lab point-of-care (POC), protective apparel, and more. Serving over 20,000 diverse healthcare clients, GSE Medical Supplies delivers unmatched service and product offerings to a broad spectrum of the healthcare and medical supply distribution industry. Learn more about us.
Contact info
6900 Tavistock Lakes Blvd, Suite 400, 32827, Orlando, United States
- 4078132442
- sales@globalsupplyexchange.com
- gsemedicalsupplies.com
4.3
Excellent
62 reviews
Replied to 80% of negative reviews
Typically replies within 24 hours
Verified
Great experience purchasing from GSE
I needed a very niche item for my father's ongoing medical procedure. GSE had it along with one other retailer, but what's different about them is they put the price up front so you immediately know what you're getting into. I messaged them on a weekend, not expecting a reply until the following Monday - I received a helpful response 20 minutes later. The item arrived quickly too, several days earlier than expected. As far as my experience goes this is incredible customer service.
Date of experience: June 28, 2025
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Verified
Verified
Not good…
I placed an order 10 days ago with over night shipping and have not received my order. When I have called to check all I get is a recording and no reply.
Date of experience: May 22, 2025
Verified
I ordered Flu A Flu B and Covid test
I ordered Flu A Flu B and Covid test. They were expired the month before. I called and they sent me a letter showing their shelf life had been extended. I'm a small clinic so a 4-month extension is not a lot of time to use test strip especially in the summer. I believe there should be a disclaimer on the order stating they are expired but with an extended shelf life.
Date of experience: May 15, 2025
Verified
Ordered masks and five different masks…
Ordered masks and five different masks had the one strap on bottom(all the bottom straps) just break off from the same box.it seems your length was not measured properly. Ridiculous….. considering you charge 9$ basically to ship a light weight box!
That meant I had to waste five masks and throw those out!!!!
Date of experience: May 10, 2025
Reply from Global Supply Exchange
Hi Patricia - Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the masks and understand your frustration.
We want you to know that we offer multiple shipping options to fit different budgets and needs, and we appreciate you choosing us for your order. Thank you again for sharing your experience — your input helps us continue to improve.
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Verified
Very helpful and prompt.
Easy ordering. Also, I had ordered some strips and controls, but the controls I ordered were the wrong ones. They called me and let me know and took care of the correction.
Date of experience: April 28, 2025
Reply from Global Supply Exchange
Hi Kristen - Thank you so much for your kind words! We’re thrilled to hear that you found the ordering process easy and that our team was able to promptly assist you with the correction on your order. We truly appreciate your trust in us and look forward to serving you again in the future!
Verified
quick and easy
Date of experience: May 05, 2025
Reply from Global Supply Exchange
Hi Vincent - Thank you for the great feedback! We’re glad your experience was quick and easy — we appreciate your support and look forward to helping you again soon!
Verified
Easy ordering
Date of experience: April 22, 2025
Reply from Global Supply Exchange
Hi Crystal -
We're glad to hear the ordering process was easy. We work hard to make your experience as smooth as possible and appreciate you choosing us. Let us know if there's anything else we can assist you with!
Verified
Great experience
I was able to find a test kit that I couldn’t buy on Amazon without a business account. Good website, quick shipping, accurate fulfillment. And a fair price.
Date of experience: March 12, 2025
Reply from Global Supply Exchange
Hi Laura -
Thank you so much for the kind words! We're thrilled to hear you had a great experience and were able to find the test kit you needed without the hassle of a business account. We take pride in offering fair prices, fast shipping, and accurate fulfillment, so your feedback really means a lot.
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Verified
Reply from Global Supply Exchange
Thank you for the great feedback! We’re glad you were happy with the price, product, and quick shipping. We truly appreciate your support and look forward to serving you again!
Verified
Great fit and product absorbentcy.
Great fit and product absorbentcy.
Date of experience: February 26, 2025
Reply from Global Supply Exchange
Thank you for your review! We’re so glad to hear the product was a great fit and met your expectations for absorbency. Your satisfaction means a lot to us, and we’re here anytime you need support or supplies.
Verified
Outreach from customer sales rep was…
Outreach from customer sales rep was great to have and the super fast shipping was a dream!
Date of experience: February 19, 2025
Reply from Global Supply Exchange
Thank you, Erin!
We’re so glad to hear that our customer sales rep’s outreach was helpful and that your order arrived quickly! Providing top-notch service and fast shipping are top priorities for us, and we’re thrilled that we could meet your expectations. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your support!
Verified
Reply from Global Supply Exchange
Thank you, Michael!
We appreciate your kind words! Providing great service is our goal, and we're glad we could meet your expectations. If there's anything else we can do for you, don't hesitate to reach out. Thanks for choosing us!
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Verified
The trial pack of 4 helped to decide…
The trial pack of 4 helped to decide the correct size
Love the tye-dye
Date of experience: January 27, 2025
Reply from Global Supply Exchange
Thank you Vicki! We're so glad the trial pack helped you find the right size—it's always great to have that peace of mind! And we love that you're enjoying the tie-dye design! If you ever need anything else, we're here to help. Thanks for your support!
Verified
Very experienced and helpful representative
The representative was very knowledgeable and helpful in my decision as to what I needed to buy.
Date of experience: February 07, 2025
Reply from Global Supply Exchange
Thank you for your kind words!
We’re so happy to hear that our representative was able to provide you with the knowledge and guidance you needed to make the right purchase. Customer support is a top priority for us, and we’re glad we could help! If you ever have any more questions or need assistance, don’t hesitate to reach out.
Verified
I have not received my order and still…
I have not received my order and still was charged
Date of experience: December 09, 2024
Reply from Global Supply Exchange
Hello Martin - Your order is currently in route and showing expected delivery January 8th, 2025.
Verified
Made my order Dec 12 and just got a…
Made my order Dec 12 and just got a notice that it was shipped Dec 27, 15 days after order. Will be running out of product before it arrives.
Date of experience: December 12, 2024
Reply from Global Supply Exchange
Hi Phillip -
Thank you for taking the time to share your feedback. We sincerely apologize for the delay in your order and any inconvenience this has caused.
After receiving your order on December 12, we were informed by the manufacturer on December 13 that the product was unexpectedly backordered. That same day, we began making multiple attempts over several days to contact you via email and phone to notify you of the situation and explore alternative options, but unfortunately, we did not receive a response.
We’re pleased to inform you that the product is now back in stock. Even though we did not hear back from you, we went ahead and approved the shipment of your order to ensure you receive your items as soon as possible.
We understand how important it is to receive your products in a timely manner, and we are working closely with our suppliers to improve communication and minimize disruptions like this in the future. Your order has now shipped, and we hope it reaches you soon.
If there’s anything further we can do to assist you, please don’t hesitate to reach out directly. We value your business and hope to provide a better experience moving forward.
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Verified
Great variety
Date of experience: December 03, 2024
Reply from Global Supply Exchange
Hi Debbie -
Thank you for your kind words!
We’re thrilled to hear that you appreciate the variety of products we offer. At GSE Medical Supplies, we work hard to provide a wide selection to meet the diverse needs of our customers.
If there’s ever anything specific you’re looking for, don’t hesitate to reach out—we’re always here to help!
Verified
Amazing service from GSE
The person who answered the chat feature walked me through all my questions and the order was delivered in three days. Thank you GSE for a great shopping experience!!!
Date of experience: November 05, 2024
Reply from Global Supply Exchange
Hi Ellie - Thank you for sharing your positive experience! We're thrilled to hear that Elizabeth provided such helpful assistance and that your order was delivered promptly.
At GSE, we strive to ensure every customer has a seamless shopping experience, and your kind words motivate us to keep up the great work. We look forward to serving you again soon
Verified
I called to place an order and the lady…
I called to place an order and the lady was very helpful
Date of experience: November 13, 2024
Reply from Global Supply Exchange
Thank you for your feedback! We're delighted to hear that Ana provided you with excellent service. Our team takes pride in ensuring our customers have a positive and seamless experience, and it's wonderful to know Ana exceeded your expectations.
We appreciate your support and look forward to assisting you again!
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