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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's order process, product quality, and overall service. Consumers highlight the exceptional customer service, noting that inquiries are answered promptly and designs are carefully crafted to meet their expectations. People appreciate the team's responsiveness, attention to detail, and willingness to accommodate requests, ensuring a smooth and enjoyable experience from start to finish. The positive feedback extends to individual sales coordinators, who are frequently commended for their efficiency, helpfulness, and excellent communication skills. Reviewers value their proactive approach, quick responses, and dedication to ensuring customer satisfaction. Many customers express their intention to return for future orders, citing the company's commitment to quality and outstanding support as key factors in their positive experiences.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience using GJ-JJ AKA PinBadges UK. Everything was coordinated through Nancy from my very fast initial designs, through production and shipping and finally to making sure that I was... See more

Rated 5 out of 5 stars

From beginning to end Liz has been nothing short of amazing when helping us bring our patches to life. We love her customer service so much we had to place another order and just recently we’ve submit... See more

Rated 5 out of 5 stars

Absolutely blown away by the quality of these nickel belt buckles — they turned out incredible! From the start, Chris was amazing to work with. He helped me design exactly what I had in mind and was... See more

Rated 5 out of 5 stars

Chris was fantastic to work with from start to finish. He responded promptly, worked within our budget, and helped us create exactly what we were looking for. Highly recommend—5 stars.


Company details

  1. Promotional Item Store
  2. Art Supply Store
  3. Business to Business Service
  4. Manufacturer
  5. Media Company
  6. Online Marketplace
  7. Trophy Shop

Written by the company

GS-JJ is an E-commerce Company dedicated in offering quality products and service directly to Designer and end users. We are affiliated to one of the largest manufacturers of promotional gifts merchandise in China, with highly competitive prices and on-time delivery! Our product lines include: Lapel Pins | Medals | Lanyards | Belt Buckles | Challenge Coins | Ornaments | Embroidered Patches | Key Chains | Silicone Wristbands and MORE ......


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

Amazing Customer Service

Chris was very helpful and thoughtful to my needs, helped me with the design and was able to meet and exceed all my expectations, fantastic service 10/10 :)

Date of experience: July 06, 2025

Rated 5 out of 5 stars

awesome!!!

I have gotten custom coins from this company twice, and I definitely recommend them!!! I absolutely appreciate their customer service reps, like Evelyn.

Date of experience: July 01, 2025

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Rated 5 out of 5 stars

Great Quality, Great Experience

I had a great experience using GJ-JJ AKA PinBadges UK. Everything was coordinated through Nancy from my very fast initial designs, through production and shipping and finally to making sure that I was happy with the received product (which I was) It took just under 2 weeks from my initial inquiry to receipt and everyone who I shared the badges with has been very impressed. Many thanks and will probably use again . I honestly wish that I could share some images to show people and let them judge for themselves.

Date of experience: May 27, 2025

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Rated 5 out of 5 stars

Fast delivery and beautiful pins

I chose GS-JJ because they were fast. They were the only service ready to deliver my enamel pins order in less than two weeks (it really only took 8 days for them to make pins and ship from China to California!) I am very happy with the quality of the pins. They are even prettier in real life than what I can show on a photo, with the pink gold metal edges. GS-JJ will be my go-to shop for pins from now on. The sales coordinator who helped me was Adella. She told me when the pins would be shipped and kept me informed. Thank you!

Date of experience: July 05, 2025

Rated 5 out of 5 stars

Chris

Chris, the worker who assisted me, very knowledgeable, patient, and helpful. I greatly appreciate his help and am happy to do business with this company.

Date of experience: July 02, 2025

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Rated 5 out of 5 stars

They are absolutely easy to work with

They are absolutely easy to work with! Lilian was so amazing, I goofed big time on my end about the design after the testers were made. And they had no problem changing it to the new design. Fast replies and wonderful ensurenced that it will get done correctly and shipped out fast. Thank you so much Lilian for helping me out, I truly appreciate it ❣️

Date of experience: June 13, 2025

Rated 5 out of 5 stars

Picky customer satisfied

I asked for a company coin design based on an AI image and wanted some other things edited it. Eivo had me a proof in like 48 hrs and then edited it multiple times as I picked at little things that bothered me. He even sent me one unprompted with a suggested color change (I asked for black metal, he mocked it up in gold as well) and ultimately I chose gold. This was the only company to give me a proof that quickly and continue to communicate within 24hrs until it was perfect. They also committed to meet my tight 6 week time frame without paying more. Can't wait to see the coin in person!

Date of experience: July 01, 2025

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