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2219 Rimland Drive, Suite 301, 98226, Bellingham, United States
The worst company ever! Do not sign up! Customer service is unreliable and a supervisor is never available! They do not call or email back! Will hold money for days after receiving payment!
Date of experience: February 03, 2025
The sign up was easy and works well. I don’t have to worry about paying bills on time
Date of experience: July 01, 2024
Reply from Grit Financial
Thank you for being a valued Grit Financial customer! We are thrilled to be part of your financial journey!
Sincerely,
Grit Customer Support Team
awful company. They sent me a card and then cancelled it because they said someone made transactions it when I hadnt even activated it yet. Ive been called for 2 days straight with no answers. They keep telling me my support team will get back to me . The app is so glitchy I cant see or transfer my balance which is my entire check. They never call me back and am still waiting on my check . DO NOT DO SIGN UP
Date of experience: May 16, 2024
Reply from Grit Financial
We apologize for your experience and would like to assist you with your forementioned issue. A member of our customer service team will reach out to you for further assistance. Thank you for your patience and for being a valued Grit Financial customer.
Sincerely,
Grit Customer Support Team
I signed up for this service to utilize the advance option they offer. I connected my payroll, linked my bank account which has received my direct deposit for months and they offered no advance.
It states:
——Why is it disabled?
We'll enable early wage access once we're able to verify your payroll deposit account information. This should occur on your next paycheck deposit date.
Your payroll provider needs re-authorization.
Please re-link your payroll provider and try again.
The company is not verified.——
Not one of the above statements is accurate.
-I have received a direct deposit into my Grit account.
- I linked my bank account that has received 10+ direct deposits all from the same company and all were over $1400.
- I successfully linked my payroll provided directly through the Grit app.
I have requested to speak to a supervisor for 2 days now with zero response. There’s a reason this company has 2 stars on the App Store.
Date of experience: October 25, 2023
Reply from Grit Financial
We apologize for your experience and would like to assist you with your forementioned issue. A member of our customer service team will reach out to you for further assistance. Thank you for your patience and for being a valued Grit Financial customer.
Sincerely,
Grit Customer Support Team
Date of experience: May 19, 2023
Reply from Grit Financial
Hi Eric, thank you for the feedback. Grit is working on the ability to provide you access to earned wages without working directly with your employer. This should be available within a few weeks! In the meantime, can you please reconnect your payroll system and we can send you a Grit card to take advantage of our account benefits!
Can't even use your service. I don't even know if it is real but yeah, whatever you're supposed to be, I didn't get to experience.
Date of experience: June 14, 2023
Reply from Grit Financial
Hi Clarence, we appreciate your review. Once you complete the direct deposit switch to your Grit account, then you will be able to take advantage of Earned Wage Access! Please call or email our support team if you have any questions.
Grit representative was very patient with answer my question before I joined. She made sure I had all the information before joining. I have been pleased and I am happy to not have to worry about missing due dates on bills anymore. Thank you Grit Team
Date of experience: June 14, 2023
Reply from Grit Financial
Thank you for sharing your experience!
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