I sold a phone to GreenBuyBack and a laptop to a competitor. The laptop reached the competitor at 9:32am yesterday. It's already been processed and my payment is transfering via PayPal. GreenBuyBack... See more
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
I sold a phone to GreenBuyBack and a laptop to a competitor. The laptop reached the competitor at 9:32am yesterday. It's already been processed and my payment is transfering via PayPal. GreenBuyBack... See more
Company replied
I've very impressed by the how easy your service was to use. Great instructions on how to get an idea of our old phone's worth (two Pixel 2XLs) and the responsiveness was outstanding. Mailed the... See more
As part of my business, I’m a frequent user of electronics buyback services. Just tried Green Buyback for the first time. It was the fastest processing and payment I have ever experienced. Others offe... See more
Greenbuyback made selling my locked iPhone X super convenient. Cons: I didn’t get as much money as I was initially offered, and they were on vacation the week I sent my phone in, so it took about a w... See more
GreenBuyback provides an easy to use platform where customers can sell their old cell phones, tablets, smart watches, and more online. We are proud to serve thousands of customers nationwide. We help consumers and businesses keep electronics out of landfills and put extra cash back into their pocket. Find out how much your used electronics are worth today!
48 Bi State Plaza #101, 07675, Old Tappan, United States
Date of experience: May 23, 2025
$55 was way too lower when others offer around 300.
Date of experience: April 04, 2025
I sold my iPhone 12Pro and got the same appraisal amount when they received it.
Date of experience: January 15, 2025
It was easy to setup and create my login for GreenBuyBack. The only thing that they needed is add pull down menu “Fair” conditions. You only 2 options “Good” and “Excellent”
Date of experience: November 20, 2024
Easy to understand the way and the terms and how everything worked
Date of experience: August 05, 2024
The company is legit and I had a seamless experience from quote to getting paid for my electronic device. The business development representative also reached out to see if I had any questions or concerns about the process. Highly recommend them!
Date of experience: August 02, 2024
Date of experience: July 17, 2024
When it’s all said and done, a measly $90 offer turns into fees being paid by the buyer (the initial $90 is $87 bc they charged me fees & then I paid them again to transfer $) and it comes out to roughly $85. Mind you have to take it to the store, print the label, track the package & my updates weren’t happening which led me to reaching out to the store saying I would report it stolen & that’s obviously threatening to some. The main line is also down so you can’t reach anyone.
Just do better for what you’ll get with everyone’s phones.
edit at 9:39pm after the CEO is talking about payment problems - I’m talking about the lack of money, not all these made up issues you are stating I didn’t say - the $90 was sad then I spoke about the fees. You offered me an extra $10 after reading this review at 8pm at night when the CEO reached out to me. I also stated about the phone number not working to which I was told “the office is relocating” and more lies. Why is that NOT said on your website?!
Again. Do better and try honesty for one.
I’ll be also putting up a review on TikTok so catch the full review there folks!
Date of experience: February 10, 2024
Reply from GreenBuyback
Everything was easy,ust like they said. Great experience and the check came today.
Date of experience: January 22, 2024
Super easy to sign up, and you don't have to worry about gift cards or store credits. Direct deposit right into your Paypal account!
Date of experience: January 23, 2024
Easy to use website, and hassle free process!
Date of experience: January 14, 2024
I sent PayPal payment I will not be selling my phone
Date of experience: December 16, 2023
Everything was east to understand and the process of trading was fair and reasonable
Date of experience: November 01, 2023
Easy quote process, fair, and quick turnaround.
Date of experience: November 29, 2023
Appreciate the quick and easy portal coupled with an emailed mailing label - it just works!
Date of experience: November 28, 2023
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.