Excellent experience
Excellent experience, price and service. The manager re set my glasses and I was out the door in 5 minutes. Thanks asda.
Date of experience: April 04, 2025
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Excellent experience, price and service. The manager re set my glasses and I was out the door in 5 minutes. Thanks asda.
Date of experience: April 04, 2025
Terrible service my 4 year old son broke his glasses and they way the 2 woman spoke to me at the front desk was appoling. They first said I had glued the glasses which was a complete lie I had not touched them or tried to fix them myself. The first woman I spoke to basically called me a lier. Then had to wait 2 weeks on them getting fixed while my son was struggling at nursery without them. Went in to pick them up and the second woman said I couldn't pick them up without my son being there which I was not told. She also asked me again how he managed to break them and said next time I need to bring in the broken pair which I replied I did bring the broken pair in she seemed shocked. Terrible customer service from start to finish.
Date of experience: April 10, 2024
I am so impressed by this company. I was looking for replacement lenses for my Ray-Bans and they were incredibly knowledgeable and helpful. Their communication throughout was impressive. Great prices too.
Date of experience: August 09, 2023
Govan opticians in standrews were fantastic
Quality service from start to finish ,needs and expectations were met 100 percent
Date of experience: January 28, 2019
Claim your profile to access Trustpilot’s free business tools and connect with customers.
Get free accountAnyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.