Verified
Easy to order and no hassle payment. The price was unbeatable even with shipping cost against buying locally here in Canada. The product was sent out promptly and arrived quickly, well packaged. The g... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
After purchasing several models of Persol sunglasses from Goodden's, I ordered Persol optical frames with prescription lenses. The transaction was smooth and enjoyable. Joanne was perfectly patient wi... See more
Invited
I did 2 purchases, and I am very happy customer. I paid far less for the Ray-Ban sunglasses, then at other retail stores. I even exchanged one item for the bigger size, they exchanged it very quickly,... See more
Verified
I had an initial issue with Goodens, but thanks to their outstanding customer service all is forgiven! The sunglasses I wanted were in stock, but there was only one pair left and they ended having a... See more
Company details
Information provided by various external sources
Goodden's has been selling authentic, designer eyeglasses, sunglasses and sport goggles on the Internet since 2005. Our store is located in Mukwonago, WI. We are proud to be an American company that provides the highest quality prescription eyewear.
Contact info
100 Main Street, 53149, Mukwonago, WI
- (414) 433-4935
- customerservice@gooddens.com
- gooddens.com
4.9
Excellent
101 reviews
defenitely a 10/10!
both customer service and product at its best as always!
Date of experience: June 18, 2019
Advertisement
First rate treatment with fantastic vision!
The service I received from beginning to end was excellent, from the initial consultation to aftercare. Every member of staff I dealt with was friendly, helpful and professional.
The procedure itself was completely painless with a magnificent result. It has far exceeded my expectations.
I would have no hesitation in recommending Optice Express to anyone.
For info I attended Milton Keynes for consultation, Westfield for the surgery and Northampton for my aftercare. Thank you to everyone at Optical Express.
Date of experience: January 13, 2017
EXCELLENT!!!!
just got my sunglasses today, im really happy with the quality and the price of it!!!! the shipping may takes time but it worth the wait. definitely gonna buy from this website again!
Date of experience: May 26, 2014
Verified
Still awaiting delivery
Delivery of my order was expected on the 20th December and I'm still awaiting my order
Date of experience: December 21, 2013
Reply from Goodden's Optical
Merle,
Your glasses were shipped on time. Unfortunately due to holiday season United States Postal Service was behind and your glasses did not arrive on the estimated date. At gooddens.com we pride ourselves in shipping our products in a timely fashion, but during the holiday season there can be some delays.
Advertisement
Verified
Great price, fast service!
I had been wanting a certain color and style of Ray Bans but the price everywhere was out of sight until I found what on wanted on Goodden's. Great price and quick shipping. Excellent experience!
Date of experience: December 18, 2013
Verified
My order was cancelled without any explanation!
Great prices. Items not available.
Date of experience: December 18, 2013
Reply from Goodden's Optical
Hello Maryann,
We apologize for the confusion but your order has not been cancelled. We will be shipping out your order tomorrow via USPS First Class as soon as we receive it.
We found out from our distributor today that the shipment was delayed due to restocking. This was an unforeseen delay and we are sorry for any inconvenience. We appreciate your business and hope you will be a returning customer.
Thank you!
Verified
Super fast!
Everything was great! Very quick delivery and response to an exchange I had to make (initial glasses were too big for my face). Would definitely order from Goodden's again!
Date of experience: December 13, 2013
Verified
There were some delays but in the end everything was perfect.
Reliable site and i would recommend to every body. I had some delays initially but the staff tried their best to get me my product and i got it and i am pleased with their service. Thank you guys.
Date of experience: December 10, 2013
Advertisement
Verified
I haven't received my product. Could you tell me what's going on? I didn't expect it would take this long. Att, Iván Vial.
Haven't recieved my product.
Date of experience: December 07, 2013
Reply from Goodden's Optical
Hello Ivan,
When packages are shipped internationally they have to go through customs. Your package is at the sorting facility in Chile. After we send a package and it is recieved in another country it is out of our hands as to how quickly your country gets it to you. It was sent on November 30th USPS first class mail and was recieved at Chiles sorting facility on December 7th. A tracking number was emailed to you when it was shipped. We always provide a tracking number with our orders so our customers can follow them. I hope this answers your question and we can continue to provide you with high quality glasses at great prices. If you have any other questions please contact us at customerservice@gooddens.com.
Verified
Excellent customer service!
Very please with my complete transaction! Thank you!
Date of experience: December 05, 2013
Verified
Verified
great price, selection and service
This is the second pair of Ray Bans I have bought from Gooddens. The first was about 10 years ago and that pair recently broke. I bought the same pair again and although the price had gone up, Goodden's was still a lot cheaper even than Amazon. And the shipping was free. They have a great selection of Ray Bans and I was surprised to see that Ray Ban now offers the Clubmaster (the only style I have worn for 20 years because it is too, too cool) in a wide assortment of color options. Goodden's has them too. When my wife decides to buy some good sunglasses, or if I buy another pair, we will go to Goodden's first.
Date of experience: October 28, 2013
Advertisement
Verified
Excellent
Unbelievable... I'm from Bs.As., Argentina, I ordered Rayban sunglasses from Goodden's Optical ten days ago and I've just received them
Lowest price, 100% original and 135% safe and dependable. Thank you! World-Wide recommendable!
Date of experience: October 25, 2013
Verified
Simply perfect!
Living in Japan, I am a repeated customer at Goodden's. I am very satisfied with pricing, order processing, overseas' shipping and communication. Couldn't be better, I certainly order again!
Date of experience: October 19, 2013
Verified
Very happy
Very fast shipping. Box arrived in good condition and glasses were perfect condition.
Date of experience: October 18, 2013
Verified
Priceless, Devoted Customer Service!
I've purchased several pairs of Ray Ban sunglasses from Goodden's over the past two years but my latest order was more unusual. I ordered my favorite pair of polarized sunglasses & the order confirmation was send out that evening. The very next day I got a call from Joanne, letting me know that the color frame I ordered was discontinued in with the polarized lenses I wanted. Because I already have 2 pairs of the other color offered, I explained how I really needed the black frame with the polarized lens & was so disappointed. Joanne came up with a great idea - that I order the black frames with non-polarized lenses but she'd have their optician put in polarized lenses for just a small upcharge. Once she brought this option to my attention, I also ordered replacement polarized lenses for the scratched tortoise frames I've owned for years! Got a great deal & the most amazing customer service from such a caring, dedicated woman. Can't wait to receive my order & you can bet I'll refer all my friends to Goodden's. Thanks Joanne!
Date of experience: October 16, 2013
Advertisement
Verified
always delivers! great products, great prices and great customer service
wonderful site. has all the brands and models with super sales
Date of experience: October 02, 2013
Verified
Excellent place to get your eyewhere. I am an extremely happy customer
Ordered a couple of pairs of sunglasses at Gooddens. The service was exception and the products were delivered very quickly. Will buy again anytime.
Date of experience: September 27, 2013
Verified
Fantastic from start to finish
Easy to order and no hassle payment. The price was unbeatable even with shipping cost against buying locally here in Canada. The product was sent out promptly and arrived quickly, well packaged. The glasses were better than expected and am more than likely going to purchase from again and suggest anyone looking for great sunglasses to get them here!
Date of experience: September 23, 2013
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.