GOLO Reviews 1,109

Reply from GOLO

May 19, 2025

Hello Claudia, The GOLO program is extremely flexible. The servings suggested for each meal are laid out in the booklets however, also included are suggestions on how to customize your meals should you find that you are not able to eat the regular portions. We would never want to give advice that differs from your physician, however, should you decide, you would like to discuss in more detail please reach out to me: reviews@golo.com Denise, GOLO Customer Experience

Reply from GOLO

May 19, 2025

Hello Sherry, We are sorry to hear that you did not enjoy your GOLO Foods order. We have many customers who enjoy them and order regularly but of course, everyone’s tastes are different. It doesn’t look as if you provided an email address with this review, but I would be happy to try to help you further. Please send an email to reviews@golo.com and include your order information so I can locate your account. Denise GOLO Customer Experience

Reply from GOLO

May 19, 2025

Hello Mary, We are happy to hear that you were able to lose weight with GOLO. Our supplement, Release, works to help regulate the hormones that affect weight, so you are able to lose weight faster. Low blood sugar is not common, but everyone’s body is different. It sounds like you were able to determine what works best for you by taking it less often. Additionally, we recommend, as is stated in the dosage instructions, that anyone who has a health condition or takes medication should consult with their physician before starting the program. If you have further questions, please feel free to reach out to us: reviews@golo.com Denise GOLO Customer Experience

Reply from GOLO

Apr 25, 2025

Hello Phyllis,
What a wonderful testament you have given GOLO and congratulations on losing 124 lbs!! YOU are right…you have to do the work as you did back in 2018. You do have to follow the GOLO for Life Plan, and that involves eating 3 meals a day from the four food groups. While on the GOLO Plan our Release supplement works holistically from the inside out. Our plan helps restore balance while also increasing metabolic efficiency, improving digestion, and gives you more vitality, more energy, and helps reduce stress. Our plan helps you experience steady weigh loss the healthy way! Many congratulations again Phyllis from the Team here at GOLO! We are so appreciative of your remarks about us! Be Well. Denise, GOLO Customer Experience

Reply from GOLO

Mar 21, 2025

Hello Timi,
We are sorry to hear you did not see the results you were looking for while following the GOLO for Life plan. When followed as directed (taking Release and following the GOLO way of eating) most customers begin to lose weight between the 2nd and 4th week. After that, typically 2 pounds a week. There are also many things that can influence the number on the scale, and you may lose inches before pounds. GOLO is not a “magic bullet”. We tell our customers it is not a quick fix, or fad diet. Our plan works to help get your metabolism back into balance so you can lose weight effectively. Depending on past dieting efforts, your age, medications, medical issues or hormones, it may take a bit of time to get everything back into balance. But that balance is the key to losing, getting healthy and maintaining your loss long-term. Proper diet (the GOLO for Life Plan) and our supplement Release makes weight loss faster. The GOLO Release supplement is designed to be phased out as your metabolism improves and you reach your goal weight. There are some customers that continue to take it or take it at a lower dosage, but it is not necessary to maintain your weight loss. Should you have any questions or comments, GOLO Customer Support can be reached at: support@golo.com Denise, GOLO Customer Experience

Reply from GOLO

Feb 28, 2025

Hello Karen, I am so sorry to hear that you didn’t enjoy your GOLO Foods purchase. They are intentionally lightly seasoned to allow customers to add their own spices to their liking. We have many customers who truly love them, but everyone’s tastes are different. It is true that we don’t offer refunds on perishable food, but I can see that you have been a valued customer since 2022, and we truly appreciate your business. I am going to email you directly so that I can further assist in this matter. Denise, GOLO Customer Experience

Reply from GOLO

Feb 26, 2025

Hello Dale, I am sorry that you did not see the results that you were hoping for. When followed as directed (taking Release and following the GOLO way of eating) our customers report that they start seeing weight loss somewhere between the 2nd and the 4th week with an average loss of 1-2 lbs. Keep in mind that there are many things that can influence the number on the scale, and you may lose inches before pounds. GOLO is not a quick-fix, fad diet; instead, it works to help get your metabolism back into balance so you can lose weight effectively. GOLO has helped millions of people lose 20, 40, 60, 80 and often well over 100 lbs while following our plan.

At GOLO we stand behind our products with a 60-day money-back guarantee that applies to the first order of each of our products. To inquire about a return, all you need to do is send an email to support@golo.com

We are also proud to feature real customers and trial members on our television commercials. Unlike many other companies who use actors or celebrities, GOLO only features real people who have lost weight with our program and who tell their story in their own words.

Sincerely,
Denise, GOLO Customer Experience

Reply from GOLO

Jan 2, 2025

Hello,
We are sorry you are disappointed with your results. When followed as directed (taking the Release supplement and following the GOLO for Life Plan) our customers report weight loss between the 2nd and 4th week.
You mentioned that you only have time in your schedule for 1 meal a day. GOLO recommends 3 balanced meals a day. This is probably the reason you did not see the results you were hoping for. You want to follow the GOLO Smart Card that was sent with your order. What we have found in speaking with customers is typically when people don’t lose weight within the first 2-4 weeks, it is because they are not eating enough or are not eating in a way that supports weight loss. This is why the GOLO for Life Plan is included with your order. It is easy to follow, and when combined with the Release supplement, most customers report losing an average of 1-2 lbs per week.
GOLO has helped millions of people lose 20, 40, 60, 80 and often well over 100 lbs while following our plan. Our “customer testimonials” are proof! They are all “Real people with Real results.” Included on our website for our customers are meal plans, over 500 GOLO recipes, informative tips, blogs and much more.
Our GOLO Customer Support Team is always ready to assist our customers. Unfortunately, you did not send your review with an email address so that I could look up your order, otherwise, I would have had them reach out to you. Please feel free to call us at 800-730-4656 where our staff is happy to review with you how to follow the plan as recommended. Thank you. Be Well. Denise, GOLO Customer Experience

Reply from GOLO

Jan 7, 2025

Hi Jason! Thanks for your feedback; I am sorry to hear that you did not have the experience that you were hoping for. GOLO stands behind our products and are proud to offer a 60-day return policy. Unfortunately, you have not given us enough information on this review that would allow us to locate your order in our system. Please contact me directly at denise@golo.com to discuss your return options. Be Well. Denise, GOLO Customer Experience

Reply from GOLO

Dec 20, 2024

Hello Pat, Our GOLO chefs and nutrition experts work extremely hard to craft our line of GOLO FOODS. Each meal is minced and expertly blended to create that perfect balance and harmonious taste. They are purposely blended, which ensures each is nutrient-dense to optimize fat loss while helping you to maintain muscle. All ingredients are carefully sourced, cooked, and snap-frozen to ensure high quality and safety standards.

We believe this is an isolated incident and will report this review right away to our Quality Control Department. It is our hope you will try our GOLO meals again. GOLO has had much success with the GOLO FOODS line since its inception two years ago. Be Well. Denise, GOLO Customer Experience

Reply from GOLO

Updated Nov 19, 2024

Hello Karen, we are sorry you are disappointed with your results. When followed as directed (taking the Release supplement and following the GOLO for Life Plan) our customers report weight loss between the 2nd and 4th week with an average loss of 1-2 pounds weekly after that. You did not mention if you followed the GOLO way of eating. Did you follow the GOLO Smart Card recommendations while preparing your meals? How you prepare your meals is vital to losing weight while on the plan. Did you take your supplement with each of your 3 daily meals? The ingredients in the Release supplement help support your hormones and metabolism. Combined with the GOLO for Life way of eating, you can expect to see steady weight loss, more energy, reduced stress levels and anxiety, and even sleep better. You mentioned our new product, GO-3 Plus, which just launched today, so we do not have any reviews on it yet but have had very good feedback from our pre-sale participants who tried the product. Feel free Karen to reach out to us should you have any further questions. You can send us an email at: support@golo.com Be Well. Denise, GOLO Customer Experience

Reply from GOLO

Nov 8, 2024

Hello, thank you for your comment. We are sorry to hear you find the texture not pleasing to your pallet. This would certainly be a personal preference. GOLO FOODS are crafted by chefs and nutrition experts who understand weight loss. Each flavor is packed with 10 oz of 16 carefully chosen “superfoods” that do not contain any preservatives or fillers. GOLO chose vibrant ingredients and expertly minced and blended them. This was done to ensure each meal is perfectly balanced and has a harmonious taste and is easier to digest. GOLO has had much success with the GOLO FOODS line since they were introduced.

Reply from GOLO

Nov 4, 2024

Hello Annette, thank you so much for the review and congratulations on losing 27lbs, that is excellent! On average – most customers lose between 1-2 lbs per week, and this can depend on age, medications, and activity. Typically, you begin to lose weight between the 2nd and 4th week of starting the plan. So, it looks like you are losing approximately 3.85 lbs per month if I calculate that right. That is pretty good! What you can do that may very well “speed up your loss” is to follow the RESET 7 Plan for 1 or 2 weeks, then resume the GOLO for Life Plan. Log into your myGOLO account and choose the BLOG tab. Type in Reset 7 in the search bar. GOLO's Reset 7 is a one-week jump-start that can be used at the beginning of your weight loss journey, but it is also a great way to help you break through a weight loss plateau or speed things up a bit. Sometimes our systems get accustomed to a certain way, and we need to change things up. I might also recommend when you follow the Reset 7 not take Release. Then after a week or two – resume your normal dosage. This is only a suggestion if you are happy with slow…that is fine and does work as you have proved! Be Well. Denise, GOLO Customer Experience

Reply from GOLO

Updated Oct 28, 2024

Hello Annie, Wow…congratulations, what a review! It certainly sounds like you are pleased with the GOLO For Life Plan! It is amazing how losing weight with Release can improve your mood, energy level, balance your blood sugar and insulin levels, even improve your sleep. We hear this from so many of our customers. And it sounds like you surpassed your goal…congratulations! Yes, our GOLO Customer Support Team is always available to you should you have any questions or concerns. Be Well. Denise, GOLO Customer Experience

Reply from GOLO

Oct 25, 2024

Hello Barbara, Thank you so much for your review! The people you see in our commercials are our REAL customers! Their stories are amazing…some have lost over 200-pounds, and they feel incredible! It certainly sounds like they inspired you to order the GOLO For Life Plan. Once you are feeling better, be sure to use the tools under your myGOLO Account to get you started. We post – weekly meal plans, shopping lists, recipes, blogs, tips and more! Be Well, Denise, GOLO Customer Experience

Reply from GOLO

Oct 25, 2024

Hello Johnny, we are so happy you are pleased with the GOLO for Life Plan and Release! GOLO really is a game-changing approach to losing weight by focusing on metabolic health, steady fat loss, and improved overall health. Our plan will help you achieve sustainable weight loss and keep it off. Lots of luck as you continue your journey! Be Well, Denise, GOLO Customer Experience

Reply from GOLO

Oct 25, 2024

Hello Tammi, Fabulous! We are thrilled to hear about your success. GOLO really does work! The GOLO For Life Plan and Release work from the inside out. We tackle your metabolic health, by working with your body’s abilities to restore balance within. No need to count carbs, points, or starve yourself… it’s that simple. It certainly sounds like you have successfully followed our recommendations. Be Well. Denise, GOLO Customer Experience

Reply from GOLO

Updated Oct 25, 2024

Hello Maria, GOLO does indeed come with a 60-day money-back guarantee on your first order that begins on the day you receive your package. It looks like that return date would have been December 30, 2023 for you, since you received your order on October 30, 2023. GOLO shows you contacted us via email requesting a refund on March 7, 2024, which was over the 60-day time frame. We do offer free support to all of our customers and would be happy to see if we can review how you have been following the plan and make suggestions for you. If you would like to take us up on this offer, please send an email to: Support@GOLO.com Be Well, Denise GOLO Customer Experience

Reply from GOLO

Oct 21, 2024

Hello Beverly, thank you for your good news! Following the GOLO For Life Plan gives you all the information you will need to successfully lose the weight you want. By following the 2-1-2-1 plan you have chosen to lose weight that is realistic, and sustainable. We are so happy for you, keep up the good work. Be Well, Denise, GOLO Customer Experience

Reply from GOLO

Oct 22, 2024

Hi Gregory,
I am sorry that you are disappointed in your results. You lost 20 lbs. since you received your first order in March 2024. That is actually great!! GOLO is not a quick fix or fad diet. Instead, it works to get your metabolic health back into balance to that you are able to lose weight effectively and for the long-term. Depending on past dieting efforts, what you were eating before, medications you are taking (or have taken), your age, hormones, or other health conditions your body could have been out of balance for some time; and therefore, it could take a bit longer to get back into balance. The key is getting it there because once it is, you will be ready lose the weight and maintain it long term.

You mentioned that you changed your eating habits, but you didn’t include if you were following the directions that we sent with your order. We have found that most of the time when people don’t see the results that they want, it is because they are not eating enough or not eating in a way that optimizes weight loss. This is why the GOLO for Life plan was created, including our simple way of eating. When combined with the Release supplement, customers report losing 1-2 lbs. per week. I am happy to help you with the plan and will be emailing you.

Jamie, GOLO Life Coach, CPC