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At Gold Mercado Jewelry, we specialize in crafting exquisite gold pieces that epitomize elegance and luxury. With a focus on top-tier craftsmanship and quality materials, we're dedicated to helping you find the perfect adornment to elevate your style. Let us be your trusted source for timeless beauty and sophistication.
347 Cheyenne St, Sheridan, 82801, wyoming, United States
4.0
9 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
Customer support was very helpful throughout designing my ring. The final product in hand feels great and as I expected. Thanks to the team.
Date of experience: April 14, 2025
Reply from Gold Mercado
Thank you so much. Looking forward to serve you again.
Thanks to the entire Gold Mercado team for managing the order and requirements perfectly. I have to say that their attention to detail and quickness just adds to the nature of their services.
Date of experience: May 01, 2025
Reply from Gold Mercado
Thank you so much for your kind words. It really means a lot that you noticed the effort—can’t wait to serve you again!
Ring started falling about after a week of proposing. Lost stones from the halo, was told to take the ring and have it repaired and they'll reimburse me but they have gone silent. My family jeweler said the ring was so poorly made and there was barely any gold to hold in the stones.
Date of experience: June 29, 2024
Reply from Gold Mercado
Thank you for sharing your feedback. We’re truly sorry to hear about the issues you’ve experienced with your ring. Our team takes pride in ensuring every piece meets high standards, and we’re disappointed to learn this wasn’t your experience. When we advised having the ring repaired, we fully intended to support you through the process, and we apologize for any communication delays—sometimes these things take longer than expected due to factors beyond our control. We’d love to resolve this for you and encourage you to reach out directly so we can investigate further and make things right. Your satisfaction is important to us.
No doubt one of the best online purchase I have made till now. They answered all of my questions whenever I asked. Throughout the process I got timely update regarding manufacturing and shipment. The 2.0 carat Emerald cut moissanite ring was fabulous in person, and the person whom I bought it for loved it. Thank you Gold Mercado.
Date of experience: November 29, 2024
At first, I was very skeptical about the brand. But after having lots of conversation with the customer support, I sensed that I might have what I am looking for. I ordered a emerald engagement ring, I got delivery within a week, to my surprise not only the packaging was great but also the main part, the ring itself, is phenomenal in terms of quality, finishing and on finger look. I am grateful to the Mercado team for the stunning ring that made my day. Thank you.
Date of experience: September 13, 2024
The reason I am writing the review is the fact that I was really blown away by the finishing and quality of diamonds and also the final touch on the ring. I had my engraving just as i wanted and the delivery was really fast. Even though I also run similar business but checking out mercado's quality craftsmanship is phenomenal. Highly recommend, even for B2B channels as well.
Date of experience: September 08, 2024
I bought my wife this diamond ring on our anniversary and she seems so happy seeing the ring on her finger. The delivery of the ring was within time frame. I really appreciate customer support for wonderful suggestions as the store has tons of ring. Happy with my purchase cause my wife loves it. 🥰
Date of experience: September 03, 2024
Had my ring within a week and when it arrived, I loved it so much. The ring with the pear cut moissanite is perfect and turned out to be beyond my expectations. Customer service is attentive and helping, helped me throughout the process and kept me updated. I got it with discount and I'm happy with it. HIGHLY RECOMMENDED!
Date of experience: August 30, 2024
Reply from Gold Mercado
Thank you for your wonderful review! We’re happy you’re satisfied with your ring and our service. We look forward to helping you again in the future.
I have received the ring and it looks so wonderful. The quality of the ring and craftsmanship with this price seems fantastic deal. The customer service are helpful and very easy to get your answers done. I love my ring. Thank you so much.
Date of experience: August 21, 2024
Reply from Gold Mercado
Thank you for you kind words and recognizing our efforts to make your time and money worth. We would love to make your purchasing experience even better in future.
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