My customer service rep was excellent. She was friendly and very professional. She helped me get a better plan than what I had and explained everything to me. I called last fall but was never informed... See more
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I,m entering both Primary and Dental ,mine info MD Angela D Watson 3445 Poplar Ave ph # 901 6645959 next appointment March 13 2025 The Dental Connection Dellwyn Turipseed D.M.D.,P C 1195 Poplar. 901... See more
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Verified
Julie L. is awesome in communicating my insurance needs. She is very helpful in getting me the coverage l need. I am very satisfied. I will recommend her to my family and friends.
Company replied
Our agent Elizabeth Wilson was wonderful helping us navigate through the application process. My husband and I did not have any Medicare Advantage plan, so she had to educate us on all the features. S... See more
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Company details
- #4 of 20 best companies in Health Insurance Agency
- #12 of 30 best companies in Insurance Broker
- #7 of 22 best companies in Life Insurance Agency
Written by the company
GoHealth is a leading health insurance marketplace and digital health company with over 20 years of experience in advocating for Medicare consumers and providing millions with personalized guidance to choose a Medicare Advantage plan. We apply cutting-edge technology and expertise to deliver consumers peace of mind in their healthcare decisions from the time they reach the Medicare eligibility age at 65 and on through any changes in their health or coverage needs. Our PlanFit Technology helps consumers evaluate their current coverage, learn about Medicare Advantage plans that are available in their area, and find the one that best fits their healthcare needs and budget. By leveraging machine learning algorithms driven by analytics from millions of consumer interactions, GoHealth Medicare consumers have the power and visibility to compare plans from multiple insurance carriers and discover whether they’re missing out on savings or benefits. GoHealth licensed insurance agents work one-on-one with Medicare consumers to simplify the complexities of the enrollment process, navigating a potentially life-changing purchasing decision with care and compassion. These knowledgeable health insurance professionals are incentivized to do what’s right for the people they serve, not to pressure them into buying a plan. After enrollment, our Member Services team is available to answer questions and offer invaluable advice about making the best use of plan benefits. If you’re interested in exploring the Medicare Advantage coverage that’s available to you, get in touch with us for a PlanFit Checkup. There’s no cost to you and no obligation to enroll.
Your Medicare Advocate
Written by the company
- GoHealth Leverages Technology and Expertise for a Better Medicare Experience
- GoHealth is here to support you through the process of finding a Medicare Advantage plan, enrolling, and making the best use of your benefits. Based on analytics from millions of interactions with Medicare consumers, our PlanFit technology platform identifies recommendations from an extensive marketplace. You can zero in on the Medicare Advantage plan options that will bring you peace of mind based on factors like coverage, benefits, monthly premiums, and healthcare provider networks. If you’re already on a Medicare Advantage plan, get in touch with us for a PlanFit CheckUp during the Annual Enrollment Period (October 15 to December 7) to find out if there’s a better choice available to you. A licensed insurance agent will provide personalized service to make sure you find the plan that best aligns with your needs. We offer a pressure-free experience by incentivizing agents to always do what’s best for consumers. You’ll get insights into your choices and feel empowered to pick what’s right for you, even if that means sticking with the coverage you already have.
Contact info
222 W Merchandise Mart Plaza, 60654, Chicago, United States
- (877) 694-3457
- customerservice@gohealth.com
- gohealth.com
4.8
Excellent
43K reviews
Replied to 88% of negative reviews
Typically replies within 24 hours
Verified
I called with a quick question,and
I called with a quick question,and, got so much more. Haven't really used this yet, but, no worries.
Date of experience: June 30, 2025
May use AI-assist with repliesRead more
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Verified
Regina took time to answer all my…
Regina took time to answer all my questions. I never felt rushed. That is what I took away from this experience.
Date of experience: June 23, 2025
Reply from GoHealth
Hi Ms Sitek, Thank you for your generous review of our agent Regina. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Verified
Dana Williams
My insurance agent, Dana, was superb at explaining my new plan. She was outstanding in every way. Thanks
Date of experience: June 24, 2025
Reply from GoHealth
Hi Mr Adair, Thank you for your generous review of our agent Dana. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Verified
Reply from GoHealth
Hi Mr Tucker, Thank you for your review of our agent John. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Verified
Great assistance
Jared was very helpful and very courteous and offered Great knowledge on the benefits I should be receiving...thank you so much for this great program!!
Date of experience: June 17, 2025
Reply from GoHealth
Hi Ms Marsh, Thank you for your review of our agent Jared. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Verified
Go Health: my way to get the best Medicare insurance
Julie L. is awesome in communicating my insurance needs. She is very helpful in getting me the coverage l need. I am very satisfied. I will recommend her to my family and friends.
Date of experience: June 17, 2025
Reply from GoHealth
Hi Ms Mccall, Thank you for your generous review of our agent Julie. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Verified
How the company was working and what is…
How the company was working and what is involved what kind of insurance did God and what they pay for all that I was getting and which was really good and you guys were pretty helpful that's a good experience that I got
Date of experience: June 16, 2025
Reply from GoHealth
Hi Mr Edsity, Thank you for posting your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Jennifer Hernandez was very patient…
Jennifer Hernandez was very patient with me and very helpful
Date of experience: June 13, 2025
Reply from GoHealth
Hi Ms Rozehnal, Thank you for your generous review of our agent Jennifer. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Redirected
Reply from GoHealth
Hi Mr Rogers, Thank you for your feedback. We have noted your comments and are sorry you were disappointed with your experience. Please reach out to our Member Services team at 855-454-9505 if you have any questions about your new plan or need assistance. We are always happy to help! Thank you again for your feedback. Anne C. GoHealth Member Services Specialist
Very informative and completelyreview…
Very informative and completely explained to me. The experience was quick and easy
Date of experience: May 19, 2025
Reply from GoHealth
Hi! Thank you for posting your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
My customer service rep was excellent
My customer service rep was excellent. She was friendly and very professional. She helped me get a better plan than what I had and explained everything to me. I called last fall but was never informed that the condition I have could allow better options concerning my health. I am very thankful for her help.
Date of experience: May 17, 2025
Reply from GoHealth
Hi Ms Pickwell, Thank you for your generous review of our agent. We appreciate your comments about the service you received and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Wonderful service rep.
The service rep. Was very helpful for me and she explained everything were I could understand it. United healthcare has been a blessing to me in so many ways and I wouldn't change them for anything.
Date of experience: February 11, 2025
Reply from GoHealth
Hi, Thank you for your generous review. We appreciate your comments about the service you received and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Dalynn Garfield
There are not enough superlatives to describe the tireless professionalism, patience, competence, sincerity and kindness which Dalynn Garfield embodies. My first contact with her was over two years ago when I enrolled in a Medicare Advantage Plan for the first time; I am 79 years old. I was very hesitant about making the change to Medicare Advantage due to all of the bewildering "horror stories" which abound therein and which are justified in many cases. Thankfully, Dalynn was recommended to me by a close friend whose experience with her was exceptional; it surely pays to have good friends!
One of the most salient attributes of Dalynn was (is) her tireless commitment to tailor a plan which zeroed in on my one specific need and then compare and contrast the options; this was complicated, and I'm sure that I was probably not one of her smoothest clients. She absolutely has the patience of Job!!!
I look forward to speaking with her in October to discuss upcoming changes. Grateful!
Date of experience: February 28, 2025
Reply from GoHealth
Hello, Thank you for your generous review of our agent Dalynn. Your descriptive comments about the service she has provided with your present and past enrollments are much appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist
Mr Master King legendary true God bless…
Mr Master King legendary true God bless godfather national senior American dream business men triple triple OG gangster pops little Savage 34 daddy business company American dream
Date of experience: May 11, 2025
Reply from GoHealth
Hi! Thank you for your review. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Making sure all of my needs are met.
Date of experience: May 09, 2025
Reply from GoHealth
Hi Ms Weddington, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Reply from GoHealth
Hi! Thank you for posting your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Experience was excitingly excellent
Experience was excitingly excellent! Miriam was exceptional in explaining the benefits & guiding me through what be the best choice for my health at this time. Wonderful Exceptional Experience- THANK YOU!
Date of experience: May 03, 2025
Reply from GoHealth
Hi, Thank you for your generous review of our agent Miriam. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Tiffany was the agent who made it…
Tiffany was the agent who made it great.She offered me some great Insurance.She is a number one representative .She gave me time to ask questions.I am thankful Tiffany found me this plan .
Date of experience: April 25, 2025
Reply from GoHealth
Hi Ms Gardner, Thank you for your review of our agent Tiffany. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
The Associate Fran and all the…
The Associate Fran and all the information she provided and she was able to answer all my questions without hesitation and was respectful
Date of experience: April 28, 2025
Reply from GoHealth
Hi Ms Eiring, Thank you for your review of our agent Fran. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
The customer service has been a great
The customer service has been a great! The pharmacy was expedient in filling my medication and shipping it out, as well. I received my medication on the exact day they said it would.
Date of experience: April 28, 2025
Reply from GoHealth
Hi Ms Duncan, Thank you for posting your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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