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Rated 5 out of 5 stars

I've worked with similar companies before, and I must recognize GoFormz.com for excellent customer tech support. Knowledgeability is decent with most companies, but where this one stands out is in the... See more

Company replied

Rated 5 out of 5 stars

I'm new to the product and had some issues getting what I wanted out of it. The support I received couldn't have been better. They made it quick and painless to go from idea to a functioning form.

Company replied

Rated 5 out of 5 stars
Invited

Guys, Can I provide comments later. We are totally happy with you. Your soft allowed us create a high standard laboratory reports that were recognised by the international standardization body. I ca... See more

Company replied


Company details

  1. Software Company
  2. Business to Business Service
  3. Cloud Computing Service
  4. Web Collaboration Platform

About GoFormz

Written by the company

GoFormz logo

Use the GoFormz mobile forms and data capture platform to fill out forms on mobile devices and computers, even offline. Your mobile forms can look exactly like your existing paper forms, and can be used to collect Images, GPS, Signatures, and more. You can even connect GoFormz with your other business systems like Procore, Salesforce, Box, Quickbooks, Microsoft 365, Acumatica, Google Suite, Egnyte, Smartsheet, Dropbox. Once forms are completed, they are automatically stored in the Cloud and available for review and processing – resulting in improved recordkeeping and easy retrieval.

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Learn more about GoFormz:


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4.8

Excellent

TrustScore 5 out of 5

70 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

I've worked with similar companies, but…

I've worked with similar companies before, and I must recognize GoFormz.com for excellent customer tech support. Knowledgeability is decent with most companies, but where this one stands out is in the timely response (I've never waited in a queue for more than a few minutes) and the incredible patience afforded to me. I'm not a pro, but they have always made sure I understood their support and assured me that they'll stick with me until we're all satisfied with the results.

Date of experience: June 26, 2025

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Reply from GoFormz

Wayne,

Thank you for leaving us a review and sharing your experience with us – we genuinely appreciate the time you took to do so. We’re thrilled to hear our customer support team has been able to assist you as well as help you grow your knowledge with the GoFormz platform. Thanks again for the kind words. I will share this feedback with the rest of the team.

Brittney Viboch
Sr. Marketing Manager @GoFormz

Rated 5 out of 5 stars

The response time was quick

The response time was quick. The resolution was concise and easy to follow.

Date of experience: June 26, 2025

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Reply from GoFormz

Mick,

Thank you for leaving us a review and sharing your experience with us – we truly appreciate the time you took to do so. We’re thrilled to hear our customer support team was able to assist you with your questions in a timely fashion! Thanks again for the kind words. I will share this feedback with the rest of the team.

Brittney Viboch
Sr. Marketing Manager @GoFormz

Rated 5 out of 5 stars

Outstanding Support

I'm new to the product and had some issues getting what I wanted out of it. The support I received couldn't have been better. They made it quick and painless to go from idea to a functioning form.

Date of experience: June 25, 2025

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Reply from GoFormz

Cliff,

Thank you for leaving us a review and sharing your experience with us – we genuinely appreciate the time you took to share it with us. We’re thrilled to hear you have received top-notch customer support, enabling you to go from an idea to a functional digital form! Thanks again for the kind words. I will share this feedback with the rest of the team.

Brittney Viboch
Sr. Marketing Manager @GoFormz

Rated 5 out of 5 stars

Easy to access from Work Space

Easy to access from right where I was working, could continue to work on my template while I was being connected to a LIVE users...that is key.

Date of experience: June 12, 2025

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Reply from GoFormz

Seth,

Thank you for leaving us a review and sharing your experience with us – we truly appreciate you taking the time to do so. We’re thrilled to hear you have enjoyed using our product from wherever you choose to work - easy access to GoFormz is what we aim for! Thanks again for the kind words. I will share this feedback with the rest of the team.

Brittney Viboch
Sr. Marketing Manager @GoFormz

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Rated 5 out of 5 stars

Quick support

Quick support. Fixed my issue in less than 5 minutes.

Date of experience: June 12, 2025

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Reply from GoFormz

Alsec Team,

Thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear you had a positive and quick experience with our customer support team. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @GoFormz

Rated 5 out of 5 stars

The team is fast

Date of experience: April 15, 2025

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Reply from GoFormz

Filipe, thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear you had such a great experience with our customer support team. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @GoFormz

Rated 5 out of 5 stars

The company has great customer service

The company has great customer service. Anytime I am stuck or need help, I can get in touch with someone who answers my questions or helps me fix something.

Date of experience: March 21, 2025

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Reply from GoFormz

Irena,

Thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear you have felt you have received great customer service since partnering with GoFormz. Thanks again for the kind words, I will pass this feedback to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @GoFormz

Rated 5 out of 5 stars

Always first class accurate support.

Always first class accurate support.
Thank you

Date of experience: January 14, 2025

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Reply from GoFormz

Mr. D Tickner, thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear you had a wonderful experience with our customer support team. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @ GoFormz

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Rated 5 out of 5 stars

Fantastic Support & Forms!

Am a return user using the public forms (because I had a positive experience using them the first time) for a new client. The support I've received in the past and today has been immediate and very helpful.

Date of experience: December 11, 2024

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Reply from GoFormz

Hey Carrie,

Thank you for leaving us a review and sharing your experience – we appreciate you taking the time out of your busy day to do so! We’re thrilled to hear you not only came back to use GoFormz for our Public Forms feature but also that you have had a positive experience both times you've partnered with us. Thanks again for the kind words, I will pass this feedback to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @ GoFormz

Rated 5 out of 5 stars

Always quick responses and pleasant…

Always quick responses and pleasant assistance.

Date of experience: December 03, 2024

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Reply from GoFormz

Jessica,

Thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear you have had a great experience with our support team and the customer service team. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @GoFormz

Rated 5 out of 5 stars

It is a dynamic and interactive tool…

It is a dynamic and interactive tool that enables any form to be created and used immediately. A ton of versatility

Date of experience: October 24, 2024

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Reply from GoFormz

Larry,

Thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear GoFormz allows you the flexibility to create and complete customized, dynamic forms. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @ GoFormz

Rated 5 out of 5 stars

GoFormz has a great platform and even…

GoFormz has a great platform and even better customer service!

Date of experience: October 25, 2024

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Reply from GoFormz

John,

Thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear you have experienced great customer care and support with GoFormz. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @ GoFormz

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Rated 5 out of 5 stars

Helpful and responsive.

Date of experience: August 30, 2024

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Reply from GoFormz

Hi Lisa, thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear you have found of GoFormz team to be helpful and responsive. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @ GoFormz

Rated 4 out of 5 stars

Good communication

Date of experience: August 15, 2024

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Reply from GoFormz

Hi Svetlana, thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled you have experienced great communication from the GoFormz team. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @ GoFormz

Rated 5 out of 5 stars

Exceptional Support That Transforms Challenges into Success!

I can't say enough good things about my experience with GoFormz! The platform itself is incredibly powerful, but what truly stands out is the exceptional support team. I was struggling with some formulas that I just couldn't figure out on my own, and that's when Samantha, Jason, and Romie came to the rescue. Their knowledge, patience, and willingness to go above and beyond made all the difference. They walked me through the process step by step, ensuring I not only got the formulas working but also understood how to use them in the future. This kind of personalized support is rare, and it truly sets GoFormz apart. Highly recommend!

Date of experience: August 14, 2024

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Reply from GoFormz

Thank you for leaving us a review and sharing your experience – we really appreciate this feedback and your kind words! We’re thrilled to hear you have had such a great experience with our support team. We take great pride in putting our customers first in everything that we do. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @ GoFormz

Rated 5 out of 5 stars

Easy to use

Easy to use. Great customer service. Love the chat form.

Date of experience: August 10, 2024

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Reply from GoFormz

Jenni,

Thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear you have found our customer service to be helpful and the platform to be easy to use. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Senior Marketing Manager @ GoFormz

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Rated 5 out of 5 stars

LOVE WORKING W/ GOFORMZ!

I love working w/ Goformz. The staff are excellent and very responsive. I have been working w/ them over a year now, and any time I need something, they are literally right there on the chat button to help! I couldn't get better customer service from anywhere!-Melinda

Date of experience: July 29, 2024

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Reply from GoFormz

Melinda,

Thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear you have had such a positive experience with our GoFormz team. We take pride in providing excellent customer service. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Sr. Marketing Manager @ GoFormz

Rated 5 out of 5 stars

Trouble Shooting

Enquiry was answered promptly, support and trouble shooting was exceptional.

Date of experience: February 01, 2024

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Reply from GoFormz

Sarah,

Thank you for leaving us a review. We appreciate you taking the time out of your day to do so! We’re thrilled to hear you had a great overall experience with customer support. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Brittney Viboch
Marketing Manager @ GoFormz

Rated 5 out of 5 stars

Solid experience for many years

Happy clients since 2016. Smooth and fast support. Strongly recommended.

Date of experience: January 30, 2024

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Reply from GoFormz

Kiro,

Thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear you find our customer support efficient for your needs. Thanks again for the kind words and for partnering with us since 2016, I will pass this feedback over to the rest of the team.

Brittney Viboch
Marketing Manager @GoFormz

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