I received my product with a small battery issue. After a quick troubleshooting with the company they issued a complete product replacement. The best and simplest customer service I have ever had. Th... See more
Company replied
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I received my product with a small battery issue. After a quick troubleshooting with the company they issued a complete product replacement. The best and simplest customer service I have ever had. Th... See more
Company replied
never received product. still waiting on customer service. about 40 days since ive ordered edit: they sent me another product. hopefully this one will arrive. customer service finally responde... See more
Company replied
Product use and documentation could be improved significantly. Larger font would be nice. Most of your documentation consists of CYA disclaimers rather than how to do things. Please note that not... See more
Company replied
I bought my AYO glasses 8+ years ago. Using them makes a huge improvement in your mental wellbeing. The rechargeable battery finally gave up this week so I reached out to Customer Service. They respon... See more
Company replied
AYO is the World's First Circadian Health Wearable. It harnesses the power of blue light and the advanced AYO app to support your circadian rhythm so you can enjoy a healthier, happier and more active life. The AYO technology is based on over 20+ years of research and clinical studies from leading institutions worldwide such as Harvard, Oxford and NASA. Unlike trackers or generic sleep/health solutions, AYO taps into your circadian rhythm - a biological foundation that impacts all essential brain and body functions such as sleep, mood, metabolism, alertness, immune response, and many more. By using your own biology and light therapy, AYO enables you to venture beyond tracking and actually improve your health & wellness outcomes. AYO is scientifically proven to improve sleep, mood and performance.
2093 Philadelphia Pike #1040, 19703, Claymont, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
I received my product with a small battery issue. After a quick troubleshooting with the company they issued a complete product replacement. The best and simplest customer service I have ever had. Thanks very much!
Date of experience: June 26, 2025
Reply from AYO
I received amazing service and help from Alex.
The blue light glasses I ordered arrived very quickly and I am very happy with them. They really wake me up on our very dark winter mornings.
Date of experience: June 13, 2025
Reply from AYO
easy to navigate website. Good communication with the company. High quality product.
Date of experience: June 09, 2025
Reply from AYO
Living in a remoter part of Australia I wanted a spare.
The team was very compassionate and let me join it to Lifetime app.
I am very happy with their service.
Date of experience: May 30, 2025
Reply from AYO
Reply from AYO
It was delivered as promised and the communication was immediate.
Date of experience: May 06, 2025
Reply from AYO
I’ve been suing since the company started so had one replacement, which they kindly gave me at a great offer. Always helpful with queries and the product works well for SAD.
Date of experience: April 29, 2025
Reply from AYO
It has boost my energy, mood, concentration and improved my sleep. Even my smartwatch reported this!
Date of experience: May 16, 2025
Reply from AYO
After watching an interview with Sergio Canales, a Monterrey football player, where he mentioned Goayo glasses, I decided to try them. I’ve been working as a trader at a broker for over 10 years, with demanding schedules that include early mornings and long hours in front of screens. When I learned about the benefits of Goayo glasses, I knew they’d be perfect for my routine.
Since I started using them, I’ve noticed a big difference they reduce eye strain and help me stay focused during my trading sessions. Additionally, the customer support has been excellent: they respond quickly and are very friendly, solving all my questions without any issues. Now, Goayo glasses have become an essential tool in my daily life. I’m very satisfied with my purchase and hope my experience helps others make the best decision. Thank you!
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Después de ver una entrevista con Sergio Canales, jugador del Monterrey, donde mencionaba los lentes Goayo, decidí probarlos. Llevo más de 10 años trabajando como trader en un broker, con horarios exigentes que incluyen madrugadas y largas jornadas frente a las pantallas. Al conocer los beneficios de los lentes Goayo, supe que serían ideales para mi rutina.
Desde que los uso, he notado una gran diferencia: reducen la fatiga visual y me ayudan a mantener el enfoque durante mis sesiones de trading. Además, el soporte al cliente ha sido excelente: responden rápido y son muy amables, resolviendo todas mis dudas sin problema. Hoy, los lentes Goayo se han convertido en una herramienta esencial en mi día a día. Estoy muy satisfecho con mi compra y espero que mi experiencia ayude a otros a tomar la mejor decisión. ¡Muchas gracias!
Date of experience: May 13, 2025
Reply from AYO
When I started getting up for work at 4:20 a.m. some time ago, I thought it wouldn't be a problem if I went to bed on time and slept long enough. I was wrong. Before long, almost every day my alarm clock woke me from a deep sleep, and waking up was unpleasant. I was often sleepy during the day and had trouble concentrating. But I kept hoping that things would gradually improve. At that time, I didn't know anything about circadian rhythms and their importance.
The first thing that helped me was an wake-up light, which I first heard about in a YouTube interview. Thanks to it, I started waking up on my own, without the alarm sound, and it wasn't unpleasant anymore. To my surprise, I also really liked the simulated sunset, which is supposed to stimulate the production of the sleep hormone melatonin. However, my sleepiness and lack of concentration during the day hardly changed. It was only the SAD lamp that made a big difference in this regard.
The SAD lamp is effective, but also a bit impractical: it takes up space on the table, you have to sit next to it, and its light is extremely bright. As I further found out, I prefer the most when its light shines on me from the front and above, but my SAD lamp (like most others) is not made for that. That's why I decided to try also the light glasses, despite the significantly higher price. In addition to the fact that their light is always in the ideal position for the eyes, I also saw the advantage in the fact that it would be no problem to take them with me on business trips or vacations.
I chose the AYO+ light glasses mainly because of the large number of units already sold, positive reviews on the Internet, reasonable appearance, low weight and blue light with a relatively low intensity (which is still more than sufficient for the desired effect). I have been using them for half an hour every morning for two months. The glasses fit securely on my head, they are light and balanced, and their well-dispersed blue light is comfortable for my eyes, so I usually forget that I have them on.
I perceive the effect of the glasses rather indirectly. When I have them on my head, I don't feel like anything special is happening to me. The difference is that now I feel and function as I should again. The positive changes have certainly been supported by wake-up light and the fact that I have purchased new, much more powerful ceiling lamps, I spend more time outdoors and in the evening I only turn on a table lamp with an blue light free LED bulb. I am also well aware that AYO+ are not intended to compensate for lack of sleep, an unhealthy diet or a sedentary lifestyle.
The only thing I wish was better about the glasses is the battery life. At maximum intensity and 30 minutes, they last about 4 sessions on a single charge (and less in the future as the battery capacity starts to decrease). On the other hand, I definitely wouldn't want the glasses to have a longer battery life at the expense of their greater weight, so this is just a minor complaint for me. I would also appreciate it if the manufacturer offered a travel case, which would hold the charging adapter and cable in addition to the glasses.
Scientific research has convincingly shown that disrupted circadian rhythms may have serious impact on life quality. For their alignment, sunlight is absolutely the best. Of course, AYO+ glasses cannot compete with the sun, but they are a convenient substitute for it in the hours or days when it is not available. As I have seen for myself, they can significantly contribute to the restoration of natural joy, energy, focus and productivity. That is why they have become an integral part of my morning routine.
P.S. AYO customer service is exceptional.
Date of experience: May 08, 2025
Reply from AYO
Overall a great experience. I'm very satisfied!
Relatively fast and smooth delivery (beware of import taxes and according delays if ordering from CH).
Truly amazing customer service! Very quick, kind and helpful. Left a great impression. :)
Well built, functional and IMO reasonably-priced therapeutic product.
(YMMV and you might need to fiddle around with intensity, timing and duration a bit, but my own experience so far is positive.)
Would recommend it in all cases were it might help, especially given the generous trial period. :)
Date of experience: December 27, 2024
Reply from AYO
never received product. still waiting on customer service. about 40 days since ive ordered
edit: they sent me another product. hopefully this one will arrive.
customer service finally responded to me after they saw the initial one star review
Date of experience: February 19, 2025
Reply from AYO
Good customer service! Happy because I'm a fellow Bulgarian as well :)
Date of experience: March 13, 2025
Reply from AYO
I love that you can wear this AYO light over your glasses. It is so convenient that I am more faithful than a light box where I have to sit to have the blue light. I would suggest this to anyone needing light therapy
Date of experience: February 11, 2025
Reply from AYO
The glasses make me feel so much more awake and the customer service team are amazing, which I really value in a world where I’m constantly let down by customer service.
I bought these as I wanted a SAD lamp but after some research found the AYO glasses as a highly recommended product that doesn’t obstruct your vision and means you can go about your day as opposed to sitting in front of a lamp for ages. The app is really sophisticated too and helps track your circadian rhythm and connects with your Apple watch.
Date of experience: January 22, 2025
Reply from AYO
Its good stuff. I like it. Its great. Would recommend. Thank you very much
Date of experience: January 29, 2025
Reply from AYO
First thing I have to mention is that the customer service is beyond amazing. The employees are all so kind and friendly. The glasses are amazing and serving their purpose. I’ve been waking up earlier, my mood has improved and the glasses are super fun and easy to use. The app that comes along with the AYO+ is amazing and very useful and helpful for planning what to do at which time of the day. It also contains some articles with fun and interesting facts about health and similar.
Overall, I can say I am more than satisfied with this product.
Date of experience: January 21, 2025
Reply from AYO
My mood is so much better using these during my morning routine! I’m getting them for the people in my life who need them during this brutal winter!
Date of experience: January 17, 2025
Reply from AYO
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