Be very careful using this service. They have a "tip" Givebutter feature where you're not donating to your cause, you're giving Givebutter money. If you hate tipping culture already, this is a new lev... See more
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Joyce was absolutely wonderful and grabbed the problem by the horns and immediately fixed the problem. I'm still unclear was to what I was doing wrong and I read the tutorial so many darn times. I d... See more
An amazing and truly free way of managing donations. The platform is beautifully designed and integrates effortlessly with our website, while also managing to not look out of place. Donors love the ne... See more
Company replied
Verified
This is my first fundraiser for our newly registered non-profit and I am so impressed at how seamless everything is going. Whenever I needed help my questions go answered. I would highly recommend t... See more
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Company details
- #206 of 315 best companies in Software Company
- #3 of 7 best companies in CRM Provider
- #25 of 30 best companies in Email Service Provider
- #10 of 13 best companies in Event Technology Service
- #12 of 17 best companies in Event Ticket Seller
- #7 of 11 best companies in Online Auction Service
Written by the company
Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers.
Contact info
United States
- support@givebutter.com
- givebutter.com
4.2
Great
167 reviews
Replied to 65% of negative reviews
Typically replies within 2 weeks
Prompt customer service.
Date of experience: July 06, 2025
Happy New User
I spoke to Rey about getting my account verified. He explained everything; was thorough, professional and friendly!
Date of experience: July 04, 2025
Evie
Evie, the human representative who helped, was terrific. Funny and knowledgeable
Date of experience: July 01, 2025
Be very careful using this service
Be very careful using this service. They have a "tip" Givebutter feature where you're not donating to your cause, you're giving Givebutter money. If you hate tipping culture already, this is a new level. Please be aware of this practice. I personally will never use or donate using this service ever again.
Date of experience: June 30, 2025
I absolutely love GiveButter and have zero hesitation in saying you will too!
There is honestly so much good to say about this company that it’s actually an overwhelming task so I will just say this: GiveButter is not only the most intuitive platform available today, but it’s being run and managed by the kindest, most empathetic, and dedicated folks I’ve ever seen in any tech industry. Perhaps it’s because they aren’t a tech company, they just utilize technology to fulfill their mission in life and boy do they deliver! I absolutely love GiveButter and have zero hesitation in saying you will too!
Date of experience: June 27, 2025
Verified
Top Notch Customer Service
Givebutter's customer service is top notch! It's easy to us as well!
Date of experience: June 27, 2025
I have been going around in circles…
I have been going around in circles trying to get someone to call me to take care of issue with their donation pages. How come they can not respond
Date of experience: June 27, 2025
Recommend Givebutter to anyone, esp. small nonprofits.
The agent gave me a thoughtful response and added my feedback to their feedback platform for a possible feature in the future.
Date of experience: June 27, 2025
GiveButter is Awesome
GiveButter is a wonderful option for nonprofits and social enterprises to raise funds, communicate with supporters and keep records of interactions with supporters. It's easy to use, with flexible pricing and excellent customer support.
Date of experience: June 24, 2025
Response was quick and painless.
Joyce was absolutely wonderful and grabbed the problem by the horns and immediately fixed the problem. I'm still unclear was to what I was doing wrong and I read the tutorial so many darn times. I don't really care to understand but she fixed it and I didn't have to spend that long explaining it. She was awesome.
Date of experience: June 10, 2025
The support with this platform is excellent!
The support with this platform is amazing. Even though it is pretty intuitive, I needed help a few times and it was always immediate and on point.
Date of experience: June 06, 2025
Reply from Givebutter
Thank you so much, Andrew. We're grateful for your feedback and for being part of the community. We're so excited to keep supporting your journey!
Givebutter always helpful
The good folks at Givebutter are always there to respond to your questions with helpful answers.
Date of experience: June 04, 2025
Reply from Givebutter
Aw, thank you so much, Steve!
We’re so happy to hear that! Thanks for being part of the Givebutter fam. We’re grateful to have you with us!
Easy to use.
I love the ease of using the Give Butter platform. It is laid out well and easy for me to understand. Thank you Give Butter for helping small nonprofits with a free CRM platform.
Date of experience: June 04, 2025
Reply from Givebutter
That’s a lovely review, Wendy! We’re so happy to hear about your great experience. Really appreciate you being part of the Givebutter community!
Verified
This is my first fundraiser for our…non profit
This is my first fundraiser for our newly registered non-profit and I am so impressed at how seamless everything is going. Whenever I needed help my questions go answered. I would highly recommend this to anyone who is fundraising for a good cause.
Date of experience: May 23, 2025
Reply from Givebutter
Wow—thank you so much for the kind words, Lauri! We're so happy to hear that your first fundraiser is going smoothly. It means a lot to know that you've felt supported and that your questions were answered along the way!
Wishing you and your organization all the best in the world! 🌟
Non profit friendly platform
Givebutter is a very non profit friendly platform that offers many different options of fundraising for small organizations. We've been using it for ticketing and our silent auctions and could not ask for anything better!
Date of experience: May 28, 2025
Reply from Givebutter
Thanks so much for the awesome review, Michelle! We’re so glad it's working well for your ticketing and silent auctions. It’s great to support amazing nonprofits like yours!
Thanks again for being part of the family!
Verified
Great interface
Great interface! Easy for admin to use and customers. Super thankful for this free alternative for a startup ministry non profit!
Date of experience: May 24, 2025
Reply from Givebutter
Thank you so much for the kind words, Sisters in Christ Int team! We're super happy to hear this lovely feedback. Supporting amazing ministries like yours truly means the world to us. We're cheering you on and honored to be part of your journey.
The Givebutter team is incredibly…
The Givebutter team is incredibly responsive, thorough, and generous with their support! They are always happy to hear what we are trying to accomplish and make every effort to create ease and flow for us and our constituents. We are grateful to be working with this team and this awesome software!
Date of experience: May 27, 2025
Reply from Givebutter
Krista, thank you so much for your thoughtful words. It truly means the world to us that you feel supported and heard. We’re so grateful to be walking alongside you in your mission. Thanks for being part of the Givebutter fam!
Never Again...
They lured me in and when I thought I was about to setup my 1st program they sent a email out of nowhere saying they closed my account. No type of communication or anything saying why. I've heard things about the company but I was like surely that wouldn't happen to me... SMH well here we are. I'll look for another company that's more transparent and communicates better before I get fully involved.
Date of experience: May 24, 2025
Verified
Reply from Givebutter
Thank you so much, Newt! Your kind words truly mean a lot. We're so glad you’ve felt supported with kindness and compassion—that’s exactly what we strive for. We're here for you anytime!
Completely satisfied
I have been using Givebutter for crowd fund raising and PTA program fundraising for a number of years. Their platform is very transparent and forgiving. They always offer expert help to the novice. They also do not pigeon hole you into tremendous fees. Completely satisfied with my experience and will continue to use and advocate for them in the future.
Date of experience: May 25, 2025
Reply from Givebutter
Wow, thank you so much for the kind words, Michelle! We’re so glad to hear you’ve had a great experience using Givebutter over the years—it truly means a lot to us. Thanks for being such a wonderful advocate—we’re lucky to have you in the Givebutter community!
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