Get Thin MD Reviews 890

It was very easy to complete my transaction over the phone , the lady that assisted me was able to attach the coupon that I have been using .. and she was also the same person who called me back when I send a message with a question .

Date of experience: July 02, 2025

Everything is really good except the delivery. My first order kept saying it was arriving but did not for almost three weeks. The second order came too fast and unexpected because I was only on week one. Other than that it’s been great.

Date of experience: July 02, 2025

This was the easiest most effective way of getting the GLP one shot. It was so easy to be qualified and within four days I had the product sitting at my door. Great company to work with will be ordering again.

Date of experience: July 01, 2025

It’s been anything but easy It’s been a nightmare. I still don’t have my medication even though they have charged me 400$ for stuff I didn’t agree to

Date of experience: June 25, 2025

The site is great very easy to follow. Doctors get back to you right away. If you have any questions always willing to help I couldn’t ask for anything better.

Date of experience: July 01, 2025

It’s been great not being hounded by having to go to doc appointments and wasting money on unnecessary appointments.

Date of experience: July 03, 2025

Quick and easy!! Good team

Date of experience: June 30, 2025

Delayed deliveries, required to call multiple times to have order shipped, charged credit card without knowing when items were to be released and mailed

Date of experience: June 20, 2025

This is an ammendment to a previous review, since the issue has been taken care of and in a quick and efficient manner. I have been highly satisfied with the company and pleasantly surprised at the quick response and how quickly the problem was fixed. I would recommend the company.

Date of experience: July 03, 2025

Well, I haven’t received the product yet but so far the process and support have been excellent!

Date of experience: July 01, 2025

Excellent customer service. Very easy to get started. Their follow-up is very helpful. Overall, it’s been a very good experience.

Date of experience: July 01, 2025

Super easy to order. Waiting on tracking number now

Date of experience: July 01, 2025

Great price, shipping and solid results

Date of experience: July 01, 2025

Date of experience: July 05, 2025

It was quick and easy to get approved. I can’t wait to lose the weight that I gained recently. I ran into a problem where I ordered twice and customer service fixed it immediately and it was in my bank account within 5 minutes.

Date of experience: July 01, 2025

I researched several weight loss websites and submitted three questionnaires. All three answered my inquiries. When Get Thin MD contacted me and asked me whether I was interested in losing weight and I said yes, I was told I need to answer more questions. 1½ hours later we finished. They know more about me than my regular doctor. I was contacted two days later, approved. They gave me a choice what I wanted, the monthly price, a monthly review by the doctor, and a monthly phone call asking me how I am doing. I believe this company warrants your consideration. I am EXTREMELY satisfied with this company. I believe they truly care about their clients.

Date of experience: June 30, 2025

I’ve ordered from GetthinMD (GetthinUSA) four times and three of those times were bad experiences. To be fair I will say the first time I ordered from them the process was smooth - they charged me and within 6-7 days I had my medication arrive. But the 2nd month obviously the price increased by $150 but that wasn’t the problem. They billed me $350 twice taking 11 business days to reverse the double charge. The 2nd time also took about 12 days to receive the medication. The 3rd month they took longer. The final 4th month they charged my card and held the money for 8 days and the Rx was never sent to a pharmacy. It just sat there in limbo - turns out they don’t have any pharmacies willing to work with them anymore and they’re in negotiations with other pharmacies. So this company will collect and hold your Money indefinitely without the ability to deliver their product.
***helpful hint I Tried Priority Meds and they have given me Zero issues and fast delivery of effective medication.

Date of experience: May 01, 2025

Like the easiness
Too expensive
Each doctor changes what the last one suggested when the first one was working

Date of experience: June 30, 2025

I’ve been a customer since Feb 25. Shipping is fast and easy. Customer service is great. There aren’t long wait times and all my issues are dealt with immediately. Will continue to use them as the provider for my medications. Highly recommend.

Date of experience: June 30, 2025

So I have been with Get Thin for a while. Normally ordering and delivering is extremely easy and no hassle. This month has been neither of those. It has been the most difficult/complicated process. Talked to service rep on 6/25 and after 45 mins we were disconnected. On 6/27 I called back and the rep stated that the 2 orders were not actually processed so she was going to assist. I was on a 6m supply and I wanted to continue on the 3 month supply. She stated she placed 3 single orders and one order for 3 months. She told me that I should have the order delivered within a week. Over the next week I received multiple emails and calls. I noted that my credit card had 5 charges (pending) 6/25-349 and 499. And then 6/27 1,147/349/349. I called a service rep and she was to cancel the 499 order so I would still have a 6 month supply. I received multiple messages via patient portal about my medication being refilled, after they asked dose and last shot. The provider then ordered 13.5mg, I asked several times why 13.5 when I have been on 15mg and have been tolerating fine. I am a little concerned that these questions are also asked during ordering along with requesting does. I was then asked again and changed to different dosage without and explanation. On 7/3 I received 5 phone called from Get thin stating my payment was not processed. I talked to one service rep that stated that she could see one payment for 349/349/1147. That these labels were printed and awaiting to be filled. She stated that she would refer me to another member to make sure and that she would call me back. Robin then called me and stated also that she saw the same 3 charges and that all labels have been printed and they should be delivered and shipped shortly. Robin is also the service rep that I talked to about canceling the 499 order. She did cancel both charges on 6/25 so I would be only getting a 5 month supply rather than 6months. I told her to leave it at this time. She ensured me that the labels have been printed and they would be shipped shortly. My credit card on 7/3 stated an approved charge for 349/349/1147 change. Around 1530 I get a message stating that again there was a payment issue. I called back being the 6th time, stating I just talked to someone about this. They again assured me that the labels were printed and awaiting pharmacy to fill and ship. So now 7/4 I was on the phone with yet again another service rep for over an hour stating that they needed to update my payment because one of my 349 payments have not been accepted. I stated the facts above. This rep told me that the labels were printed for one of the 349orders and the 1147 order- not filled by pharmacy and not shipped. He then tells me that the second 349 order needs a new form of payment (which there is no reason why it was not placed as prior on same card) and that in fact the provider still has not addressed the order and that the label was not printed. I am confused and frustrated and very concerned that this is not the normal process or customer service that I have received prior. Normally the process is seamless and easy. It’s a list of questions, provider approval and shipped. Provide normally within 24 hours and shipment normally 2-3 days after and to me in less than a week. It has been a week and I still have nothing. Provider gave 13.5mg with no explanation on the decrease, I would prefer to stay on the same dose. It appears that everyone that I talk to has a different answer. The last service rep told me that he would reach out to provider support to address this last order but yet another rep would be contacting me.

Date of experience: June 25, 2025