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Rated 5 out of 5 stars

Really fortunate to have discovered this company as a resource. It's been nothing but great from the first customer contact, w/ Aaron, so decided to enroll. Then, have Tanya as my health adviser,... See more

Rated 5 out of 5 stars

I’m incredibly grateful for the care and support I received. Dr. Justin Zaghi went above and beyond to listen, explain everything clearly, and guide me through my treatment with compassion and profess... See more

Rated 5 out of 5 stars

The medication and this program works for me. I have lost 75 pounds so far. Mayra is available by email anytime I have questions or concerns. I always receive prompt response. It took awhile for m... See more

Rated 2 out of 5 stars

Inconsistent shipping of medication. In the beginning it was just a few days now it’s 2 weeks after the take your payment.


Company details

  1. Weight Loss Service
  2. Doctor
  3. Nutritionist

Written by the company

Achieve the best shape of you with personalized weight loss from experts you can trust. Join countless patients who've lost weight safely and effectively with Shapely. Here's what you get: 1. Monthly video visits with a weight loss specialist 2. Convenient app with ability to chat with your provider anytime 3. Access to both branded and compounded weight loss medications 4. Affordable medication pricing, with compounded semaglutide at just $199/month. 5. Evidence-based care led by our Harvard-trained weight loss physician Dr. Justin Zaghi


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

Excellent Service and Products

Very good value. I was paying much more at a local clinic for my medication. The refill prescriptions are shipped promptly and I’m always notified beforehand when they are due to arrive. I meet with a nurse practitioner once a month via a video chat but they are always available to answer any questions. It is very convenient to use the app and when I have contacted them they respond within minutes. Very pleased with their services and products.

Date of experience: June 02, 2025

Rated 5 out of 5 stars

I love Melissa

I love Melissa. She was real with me and she listened. I trust her. She answered all my questions. My plan was collaborative.

Date of experience: June 26, 2025

Rated 5 out of 5 stars

Melissa has given me some hope.

Melissa has given me some hope. She understands my situation and excited my medication plan swiftly. She got my meds approved and now I will be starting as soon and my rx is sent to pharmacy. Thank you Melissa

Date of experience: June 14, 2025

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Rated 5 out of 5 stars

This a GREAT PROGRAM and MEDICATION

The medication and this program works for me. I have lost 75 pounds so far. Mayra is available by email anytime I have questions or concerns. I always receive prompt response.
It took awhile for my body to adjust to the medication, some nausea and lethargy. I now drink a Protein shake everyday. With my reduced food intake I need that. My biggest issue was learning the amount and frequency to eat. I eat a small amount in the morning, the Protein Shake in the afternoon (it seems like a treat) and something in the evening. If I crave something in the evening I have found the Root Beer Zero meets that desire.
Good Luck on your journey

Date of experience: June 23, 2025

Rated 5 out of 5 stars

Dr Justin Zaghi is an excellent Medical…

I’m incredibly grateful for the care and support I received. Dr. Justin Zaghi went above and beyond to listen, explain everything clearly, and guide me through my treatment with compassion and professionalism. Truly one of the best doctors I’ve ever had. Thank you for making a real difference in my life!

Date of experience: June 18, 2025

Rated 5 out of 5 stars

Great experience

I have nothing but good things about the company. My doctor is super sweet and always asking many questions and by the way answering in between consultations via app. My medication comes fast and it has been very effective.

Date of experience: June 17, 2025

Rated 5 out of 5 stars

No regrets!!!!

Really fortunate to have discovered this company as a resource.
It's been nothing but great from the first customer contact, w/ Aaron, so decided to enroll.
Then, have Tanya as my health adviser, and COULD NOT BE HAPPIER!!!! She is the best--just can't believe how much effort she puts out to make this a successful experience for me!
Sign up with Shapely--believe me, you'll be pleased!!!!!

Date of experience: June 06, 2025

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Rated 1 out of 5 stars

I was charged for other things before I…

I was charged for other things before I even checked if my insurance would cover it. The first month is cheaper, but there was no information that other charges would be made.

Date of experience: March 07, 2025

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Reply from Shapely

Hi Juri, at Shapely we pride ourselves in transparent pricing. As stated on our website, when booking appointments with insurance, you are responsible for any copays and deductibles as required by your health plan. In your case, you had a copay of $30 for your appointment with us. If this is a financial hardship, please reach out to us and we'd be happy to work with you!

Rated 5 out of 5 stars

This company is very professional and…helpful in patient satisfaction with weight loss goals and health

This company is very professional and helpful in working with patients to achieve their weight loss goals and getting healthy. They go above and beyond when working with insurance companies in order to get prescriptions approved. They are friendly, professional and always respond to my messages in a timely manner. I would recommend them to anyone including my friends and family.

Date of experience: April 17, 2025

Rated 5 out of 5 stars

My Shapely experience has been terrific!

Shapely has been an overall terrific experience!
I have received personalized care from the start, not only from Dr Zaghi but this includes Aaron his appt coordinator. After doing a bit of research and making a few contacts, my provider choice was an obvious win.

Date of experience: April 23, 2025

Rated 5 out of 5 stars

Easy to use

Easy to use, many helpful options

Date of experience: April 08, 2025

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Reply from Shapely

Thank you for the 5-star review! Glad to hear of your great experience with Shapely!

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Rated 5 out of 5 stars

Best Decision I’ve Made for My Health

Working with Shapely has been a major game changer for me. I saw minimal weight loss for a while and started to get discouraged. Khandi and Dr. Zaghi encouraged me to stick with it and made adjustments to make my experience better. I am ecstatic that I have reached my goal weight and fitting into clothes I’ve held on to for years. I changed my eating habits, adopted a regular exercise regime, and reshaped my outlook on food. Thanks Shapely for helping me be a better, stronger version of myself.

Date of experience: April 07, 2025

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Reply from Shapely

Thank you for the 5-star review! So happy to hear about your incredible transformation and the impact it's had on your life!!

Rated 5 out of 5 stars

You just need to start!

I started with my Journey was shapely in May 2024.
The monthly support was Very helpful I reached my goal. It’s been such a pleasure to work with them and I really appreciate all that they did to help me.

Date of experience: March 31, 2025

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Reply from Shapely

So happy to hear of your amazing experience! Thanks for sharing your journey!

Rated 5 out of 5 stars

Shapely Has changed my life !

Shapely Has changed my life !
The one on one video chats really add to the support!! I highly recommend Shapley ! I have been with them since September 2024 !

Date of experience: September 01, 2024

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Reply from Shapely

Thank you Karen! So glad to hear of the amazing impact Shapely has had on you!

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Rated 5 out of 5 stars

Shapely and the service they provide

Shapely and the service they provide, have changed my life…. I never, and I mean never, Would have been able to succeed on this level without them!!! I am forever grateful ❤️❤️

Date of experience: April 01, 2025

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Reply from Shapely

Huge congrats and thank you Jeanine! So happy to have you as part of the Shapely family!

Rated 4 out of 5 stars

So far so good

So far so good! I work with Khandi! Very good at getting back to me and always answers any questions I might have!

The weight loss is slower than I thought but that’s the correct way to go about losing weight!

Date of experience: April 01, 2025

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Reply from Shapely

Thanks Angela! So glad to hear of your success with Shapely!!

Rated 5 out of 5 stars

I reached my goal weight within 1 year

I reached my goal weight within 1 year. Being a patient of Dr Zaghi has been a great experience. He is genuinely concerned about your health and wellbeing. The program is great losing weight slowly and safely. Kudos to the nutritionist as well.

Date of experience: March 30, 2025

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