Luna Physical Therapy Reviews 190

TrustScore 4 out of 5

4.1

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

The Luna physio who made 4 home visits in the 10 days after my total hip replacement was excellent. She was empathetic and positive and provided clear advice. The exercises we did together were s... See more

Company replied

Rated 5 out of 5 stars

Great experience with Luna Physical Therapy. With the therapist coming to your home, it saves one a good deal of time. Their scheduling is easy, convenient, and saves time. My therapist, Dr. Belia M... See more

Company replied

Rated 5 out of 5 stars

The Physical Therapist who Luna sent to help in my recovery from hip replacement has been professional, kind, helpful, and she makes me feel better every time I see her. She explains the exercises and... See more

Company replied

Rated 1 out of 5 stars

We did not have therapy today. The therapist arrived 1 hour early. The client was not home yet. The therapist didn't wait for the client but instead left. However Luna charged us for the session. Now... See more

Company replied


Company details

  1. Physical Therapy Clinic

Written by the company

At-home physical therapy.


Contact info

4.1

Great

TrustScore 4 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

I love Joan

I love Joan - she’s a great teacher and a good listener es well

Date of experience: July 07, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

We love that you love Joan! Thank you for your review.

Advertisement
Rated 5 out of 5 stars

Very happy with Luna PT

The Physical Therapist who Luna sent to help in my recovery from hip replacement has been professional, kind, helpful, and she makes me feel better every time I see her. She explains the exercises and the reason for them. I’m very pleased with my Luna PT.

Date of experience: July 07, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

We are so pleased to read that you are recovering so well. Thank you for sharing your experience.

Rated 5 out of 5 stars

Luna Physical Therapy makes the PT experience easy and beneficial

Great experience with Luna Physical Therapy. With the therapist coming to your home, it saves one a good deal of time. Their scheduling is easy, convenient, and saves time.
My therapist, Dr. Belia Mcnabb was very, very good. Her experience and knowledge base was outstanding. She cared and sincerely wants her patients to recover and end their pain. It has been the best physical therapy experience I have ever had.

Date of experience: July 03, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

We are so pleased to read your review. Thank you for sharing.

Rated 5 out of 5 stars

Professional care

Professional care, thoughtful listener, and very responsive to questions

Date of experience: July 01, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

Thank you!

Advertisement
Rated 1 out of 5 stars

We did not have therapy today

We did not have therapy today. The therapist arrived 1 hour early. The client was not home yet. The therapist didn't wait for the client but instead left. However Luna charged us for the session. Now I have a text that Luna cancelled the session so I trust that there won't be a copay, Kathy the therapist will return tomorrow

Date of experience: July 02, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

Mr. McPharlin, We'd be happy to investigate your claim but we cannot find you listed as a patient in our system. Please provide that and we can have someone call you to discuss further. Thank you.

Rated 5 out of 5 stars

I Cound Not Be More Pleased

I like that they email me a reminder. However, I have had several Physical Therapists over the years, and John is my favorite! He found the cause of the painful issues I have been having right away, while making me laugh at the same time. This makes a normally dreaded procedure something I look forward to. Painful areas are improving in the short time we have been working together.

Date of experience: July 02, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

This review makes us smile! Thank you for posting.

Advertisement
Rated 5 out of 5 stars

Excellent post surgery physiotherapy

The Luna physio who made 4 home visits in the 10 days after my total hip replacement was excellent. She was empathetic and positive and provided clear advice. The exercises we did together were simple and easy to repeat in my own time. She helped me make good initial progress and boosted my self confidence. Messaging the physio between visits was also easy.

Date of experience: July 02, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

We are so pleased to read that you had an excellent experience. Thank you for sharing.

Rated 5 out of 5 stars

Eric

Eric. Very patient and very knowledgeable.

Date of experience: July 02, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

Thank you for reviewing.

Rated 5 out of 5 stars

I fell twice at home.

I fell twice at home, twice on the stairs recently. My balance has been getting worse and unsteady.
It was amazing after a few weeks of PT guidance I started to feel the difference in my walking and turning. Less swaying, more steady balance, and less fear of falling.
Thank you Joe, my physical therapist, for your patient, well programmed and trained teaching!

Date of experience: April 15, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

We are so pleased to hear that your balance is improving. That's wonderful progress. Thank you for sharing.

Rated 5 out of 5 stars

Prompt, patient, attentive

Pia is always on time , always prepared and very good at manipulating my IT band

Date of experience: June 30, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

Thank you for your review.

Advertisement
Rated 3 out of 5 stars

My therapist was very friendly and supportive. She gave me some good exercises and very helpful…

My therapist was very friendly and thoroughly explained my different exercises with me and did give me a nice couple drawings of what I was supposed to do at home
But I don’t feel that this is helping my balance at all I would like to hopefully do some different exercises and I know if it’s only been three visits
I did order my compression socks and always trying to put lotion on my legs

Date of experience: June 24, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

Thank you for the feedback. We will be sure to pass along.

Rated 5 out of 5 stars

Friendly ,all ways smiling

Friendly ,all ways smiling. I had full knee replacement. I had Therapy 3 times and my is getting better every time.

Date of experience: June 30, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

Thank you for your review Mr. James. Keep up the good work!

Rated 5 out of 5 stars

I would like my exercises to be sent to…

I would like my exercises to be sent to me each day.

Date of experience: June 29, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

Hi Mr. Hacker, patients can view their exercises in the Luna App, which you can download from the Apple or Google App stores for free. If you need a link resent, please let us know! 877.390.6659

Rated 5 out of 5 stars

Total Knee Replacement Surgery

The patience and compassion of Lauren to ensure that I was receiving the required therapy to get me back on my feet from my total knee replacement surgery. Because I had knee problems for years, it is taking me longer for recovery. It would have been really great if there were more than 5 sessions. Lauren was very helpful offering her support wherever needed on my path to a fully recovery. I appreciate her excellent services to me

Date of experience: June 04, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

Thank you for sharing your experience. If you would like to schedule more appointments, please call us at 877.390.6659.

Advertisement
Rated 5 out of 5 stars

Knowledgeable

Marianne is very knowledgeable I was able to walk without a walker and help me get back on my feet and be ready to go back home with 15 steps apartment and be ready to go back to work soon.

Date of experience: June 26, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

Thank you for sharing your experience. Keep up the good work!

Rated 5 out of 5 stars

Working the recovery plan

After a very aggressive session earlier in the week, today’s session was more about recovery and capturing the gains made during the week. I’m only nine days after surgery of a full knee replacement and I’m already way ahead of where I thought I would be in recovery. I’m walking without assistance, refining my gait, and moving onto the challenges of going down staircases in a normal manner. What I most enjoy about working with Michail is that we have a plan and we work the plan and can measure the results.

Date of experience: June 27, 2025

Luna Physical Therapy logo

Reply from Luna Physical Therapy

Thank you Mr. Fritzson for sharing your experience. We wish you all the best in your recovery!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look