Cleared Reviews 26

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

The doctor always gets back to me quickly and has another when things aren’t working well. They’ll send prescriptions direct to my pharmacy even though I’m hours away, so I get great care even from ho... See more

Rated 1 out of 5 stars

Worst experience ever. I ordered the at home allergy test JUNE 19th. I am writing this OVER A MONTH later with no order. I was so ecstatic to try this and finally find out what I was allergic to wi... See more

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Rated 5 out of 5 stars

Extremely quick and efficient process to buy online and ship to home. I had a severe pollen allergy that always flares up during Spring and Summer. Cleared had a licensed allergy specialist give me a... See more

Rated 5 out of 5 stars

Taking the at-home allergy test was super easy. My results came back with what I already knew I was allergic to but a few others that I didn't know as well. I then had a 1:1 consultation with a doctor... See more


Company details

  1. Allergist

Written by the company

Cleared is an online allergy clinic. We provide a consult and personalized treatment recommendations from our allergy doctors after a quick online Quiz.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

26 reviews

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1-star

Rated 5 out of 5 stars

The doctor always gets back to me…

The doctor always gets back to me quickly and has another when things aren’t working well. They’ll send prescriptions direct to my pharmacy even though I’m hours away, so I get great care even from home.

Date of experience: March 09, 2022

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Rated 5 out of 5 stars

Convenient and affordable

I love how this website makes my allergy treatment so easy. I can get my allergy medications at a great price AND get convenient, affordable care by an allergist. This is awesome!

Date of experience: August 06, 2021

Rated 5 out of 5 stars

CONVENIENCE!!

I've found Cleared to be so convenient. I remember waiting hours at the allergist office which took up a lot of my day. This company allows me to do online, at-home care and they also deliver! Huge plus for me

Date of experience: August 06, 2021

Rated 5 out of 5 stars

Excellent experience!

I had a really excellent experience with Cleared. It was easy, great value, and made me feel good that they are trying to do something good with the world as well. Allergies have been a pain for some time, and I haven't addressed them until now as it was too much of a pain to do so. Much better!

Date of experience: August 06, 2021

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Rated 5 out of 5 stars

Extremely quick and efficient process…

Extremely quick and efficient process to buy online and ship to home. I had a severe pollen allergy that always flares up during Spring and Summer. Cleared had a licensed allergy specialist give me a customized solution that really helped put it away.

Date of experience: August 05, 2021

Rated 2 out of 5 stars

It's been a month since I sent my…

It's been a month since I sent my sample in, I emailed them last week and they did respond telling me they are waiting on the results from the lab. I have recieved numerous solicitations to get on their subscription service for lozenges and allergy medications, which they recommend I take like 5 different allergy medications a day which I think is insane especially since they don't even have my results.

Got a call from them saying that they are a startup and have had some automation hiccups, there were some issues and they are trying to figure out what happened to my sample, if FedEx lost it, and offering me a potential new kit if they can't find mine.

Also a side note, the positive reviews seem fake on this site, my confidence in getting my results is pretty low, and I don't think I would be interested in sending in another sample. At this point I'm not sure if I would trust my results if they do find them now, because they technically can just make up results or give me someone else's results.

This process failed me and made me a skeptic. I'm sure others have got their results, this is just my experience.

Update 8/17/21
Obviously they lost my sample because the results are still pending. I'm sticking a fork in it because it's done and I'm not trusting them with another sample.

Date of experience: August 03, 2021

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Reply from Cleared

Hi Josh,
I am really sorry about the experience you've had. Could you email support@getcleared.com? I'd like to take a look at what happened and see how I can help ASAP! --Beta from Cleared

Rated 5 out of 5 stars

Simple & convenient!

I've suffered from seasonal allergies since childhood but never knew exactly what I was allergic to. This service makes it easy to find out, and get professional recommendations for what meds will work best for me!

Date of experience: August 03, 2021

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Rated 5 out of 5 stars

The perfect one stop shop for all my…

The perfect one stop shop for all my allergy needs! I was searching for an in-home allergy test and ran across the getcleared.com website. Not only do they have the best pricing out on the market, they also offer the best service. I got to speak with a leading allergist that helped me to formulate a plan to take on my allergies. I also love the fact they are working with Dispensary for Hope to help those who don't have access to an allergist. Great work Cleared!

Date of experience: July 28, 2021

Rated 5 out of 5 stars

Quick, straightforward and effective

Has really helped get my allergies under control. What was once an expensive, time-consuming process is now quick, straightforward and effective. And it’s hard to beat the price.

Date of experience: July 27, 2021

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Rated 5 out of 5 stars

I can't tolerate antihistamines in…

I can't tolerate antihistamines in general, and the nasal steroid sprays from the pharmacy don't do anything for my actual symptoms. Cleared got me a prescription for nasal antihistamines instead with absolutely no fuss at all. Freedom!

Date of experience: July 27, 2021

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Rated 1 out of 5 stars

Stay away. You will never get results

When I first discovered Cleared, I was very excited and couldn't wait to see what I was allergic to. Their at-home testing kits are roughly $200 MSRP and it came with very detailed instructions on how to give a blood sample and another postage-paid envelope for you to send back your sample. That was 3 weeks ago.

Immediately after registering for an account (which is required to get any results back), I get serveral emails asking me to buy allergy medication or to pay more money for consultations. All of which without having even received my test results. Big red flag!! They even ask you to upload your id.

Today, it has been well over 3 weeks and I have yet to receive any results from the sample I sent back. I tried contacting them numerous times and I kept getting a generic response saying they were experiencing some delays. At this point I'm highly skeptical about the legitimacy of this operation and I'm quite uneasy that I just handed over my personal data (including a copy of my ID and blood sample).

Date of experience: July 27, 2021

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Reply from Cleared

Hi Michael,
I am really sorry about the experience you've had. Could you email support@getcleared.com? I'd like to take a look at what happened and see how I can help ASAP! --Beta from Cleared

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever.
I ordered the at home allergy test JUNE 19th. I am writing this OVER A MONTH later with no order. I was so ecstatic to try this and finally find out what I was allergic to without going to a specialist. After ordering I only got a confirmation email and no updates at all. I emailed them about 2 weeks after ordering (since the order did say it would arrive in 7-10 business days) and asked where my order was and why it was so late. They responded with it was on delay because of a "high demand of orders" I understood that and kept waiting. Still no updates from them or tracking about where my packing was or when I would expect it. If I wouldn't have canceled my order I am confident I would have gotten it in the winter when my allergies are no longer a problem.
Very unprofessional way to handle business.

Date of experience: July 20, 2021

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Reply from Cleared

Hi Grace,
I am very sorry about your experience. Could you email support@getcleared.com? I'd like to take a look at what happened and see how I can help ASAP! --Beta from Cleared

Rated 5 out of 5 stars

Personalized, effective care

Loved the personalization. The quiz was especially personalized, which took a little bit to get through but once done I was able to get a product that cleared up my sinuses at a much lower cost

Date of experience: July 18, 2021

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