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Rated 5 out of 5 stars
Verified

Bezel brings trust and credibility into the watch buying process. I've now purchased two watches via Bezel in the past year. The first time felt like a leap of faith, sending a wire off and hop... See more

Rated 5 out of 5 stars
Verified

Amazing experience. I fully trust Bezel knowing I’m purchasing an authentic watch at an amazing price. Bezel always follow up to make sure I’m 100% satisfied. Thanks so much for another great purcha... See more

Rated 5 out of 5 stars
Verified

Customer service was the best I’ve ever experienced. Jack had all the answers to my questions and took care of every detail to make sure I received the watch in record time. It arrived exactly as de... See more

Rated 5 out of 5 stars
Verified

Was a little worried about ordering a watch online but the turn around was really fast. I like the full authentication report and that my dive watch was actually tested for water resistance. Watch cam... See more


Company details

  1. #4 of 47 best companies in Watch Store

About Bezel

Written by the company

About Bezel

Bezel is a marketplace for buying and selling luxury watches. Bezel gives you access to thousands of the most collectible watches from the world's most reputable dealers, curated for you daily.

Every watch sold goes through our rigorous, in-house authentication process so you can shop with 100% confidence.

Don’t see the exact timepiece you’re looking for? Reach out to our concierge team, and we will source it for you from our network of trusted sellers and collectors.

Get the Bezel app on the iOS App Store or visit us at getbezel.com.

Why we started Bezel

Buying a watch is exciting: celebratory, intoxicating, an archeological dig of style and history. But buying a watch is also hard – expensive, opaque, and the fossils are sometimes just rocks.

We love watches, and we wanted to build something that worked for watch lovers and for the uninitiated. You shouldn’t need to be grandfathered into an authorized dealer or spend hours browsing listings that may or may not be real just to find what you’re looking for.

So we built Bezel, a first-of-its-kind marketplace for luxury watches, to be beautiful and easy to use, to have thousands of the most sought-after watch styles of all time at your fingertips, and for each and every one of those to be expertly vetted and authenticated by experts.

⭐⭐⭐⭐⭐ 4.9 out of 5 Stars on the App Store

Written by the company

Bezel is the top-rated marketplace the watch world can’t stop raving about
🧑‍💻 Connect with your concierge — a real person here to help you find your next watch ⌚ Shop thousands of the most collectible watches, curated daily 📦 Free fully-insured overnight shipping with every order 🔍 Free in-house authentication with every purchase 🚀 Buy, Sell, and Trade with confidence

Authenticity Guarantee

Every watch is hand Authenticated by our In-House Team of Experts

Everything you buy on Bezel ships to our facilities first for a thorough authentication carried out by our team of in-house watch experts. We believe that to truly guarantee authenticity, you must examine the watch in hand. Ensuring you’re always getting an authentic watch that is exactly as it was described at point of purchase is of the utmost importance. Leveraging decades of experience, our team of expert watchmakers and watch specialists meticulously inspects and certifies your watch-to-be, giving you peace of mind and confidence in your purchase. Apart from wanting to increase trust and safety in a historically opaque industry, we also want to ensure that buyers are 100% protected and guarantee that their watches will be accepted for service by the manufacturer, should they need it. If you’d like to learn more about our authentication process, check out: https://www.getbezel.com/post/authenticating-luxury-watches

Contact info

4.9

Excellent

TrustScore 5 out of 5

846 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Super quick shipping and their customer…

Super quick shipping and their customer service is top notch! I had an issue with an item that I received and they had it corrected within a couple of days. I would not hesitate to buy from this company again.

Date of experience: June 27, 2025

Rated 5 out of 5 stars
Verified

Really easy process throughout in…

Really easy process throughout in buying a Rolex. Loved the consistent notifications after buyer accepted offer allowing me to know exactly where we were in the process. Definitely better than waiting at an AD

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Verified

Super-fast!

Amazing, fast, smooth, high-quality experience. I’ll absolutely be buying a watch with Bezel again in the future!

Date of experience: July 03, 2025

Rated 4 out of 5 stars
Verified

Great app and watch! Delays after purchase.

Liked the app and the product delivered. Disliked 11-day timeframe to receive the watch and having to reach out to customer service for no movement 3 separate times. Customer service took 3-4 hours to respond each time, but was helpful each time.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Verified

Bezel brings trust and credibility into…

Bezel brings trust and credibility into the watch buying process.

I've now purchased two watches via Bezel in the past year. The first time felt like a leap of faith, sending a wire off and hoping a real watch came back. Everything worked out great, and a week after sending the wire I had a beautiful, brand new Day Date delivered to my home.

Their communication is great and I appreciate that they authenticate purchases. Would highly recommend.

Date of experience: June 29, 2025

Rated 5 out of 5 stars
Verified

Amazing Experience!

Customer service was the best I’ve ever experienced. Jack had all the answers to my questions and took care of every detail to make sure I received the watch in record time.
It arrived exactly as described, with the authenticity report and all the documentation. I’ll definitely be back for my next purchase!
Thanks again, Jack!

Date of experience: June 30, 2025

Rated 4 out of 5 stars
Verified

Great watch, slow question response, strong finish!

I found the exact watch I wanted and eventually had most of my questions answered about it, with he help of a concierge, and the buying/verification process was just as described and it happened in a timely fashion so I was pleased.
I discovered that not all watches listed on the site were actually available once I tried to buy them, so trying to keep the listings current and up to date is my only suggestion to save time and effort for all involved. I also wish there was more info on the original listings and that questions could be answered a little more quickly, but all-in-all it was a good experience and I received my watch in perfect condition for a great price.

Date of experience: June 28, 2025

Rated 5 out of 5 stars
Verified

Was a little worried about ordering a…

Was a little worried about ordering a watch online but the turn around was really fast. I like the full authentication report and that my dive watch was actually tested for water resistance. Watch came in much better condition than i expected as well. Process saved me about 2k compared to buying from Bucherer

Date of experience: June 28, 2025

Rated 5 out of 5 stars
Verified

Amazing experience

Amazing experience. I fully trust Bezel knowing I’m
purchasing an authentic watch at an amazing price. Bezel always follow up to make sure I’m 100% satisfied. Thanks so
much for another great purchase. The watch I bought was an Omega Speedmaster Ed White 321

Date of experience: June 21, 2025

Rated 4 out of 5 stars
Verified

Overall

Overall, the experience was fairly easy. It would be nice to be able to narrow a search down for a watch a bit more. For example, un Warren versus used should be a filter option. Year of production should be a filter option. Also after a deal was made a bit more feedback on what was going on with the process would be nice.

Date of experience: June 21, 2025

Rated 5 out of 5 stars
Verified

Great purchase experience

Great purchase experience! This was my first time buying a watch thru Bezel and I couldn’t be happier. I’ll purchase more in the future.

Date of experience: June 28, 2025

Rated 5 out of 5 stars
Verified

Excellent first experience with Bezel - highly recommend!

I recently purchased a limited edition Grand Seiko through Bezel and had an outstanding experience from start to finish. The platform made it easy to find exactly the watch I was looking for, and I was able to negotiate directly with the seller on price.
What impressed me most was how seamlessly everything worked - from browsing their curated selection to the final delivery. The human authentication process gave me complete confidence in my purchase, and the watch arrived exactly as described.
The only minor improvement I'd suggest would be adding an option to request delayed shipping after authentication is complete. Due to an unexpected family emergency, I wasn't home when my watch arrived, and since FedEx requires a signature (which I completely support for security), I had to arrange for pickup at a service center. A shipping delay option would be helpful for situations like this.
That said, this was a perfect first experience with Bezel. The platform delivers exactly what it promises - a safe, reliable way to buy luxury watches. I'd definitely use them again and recommend them to anyone looking for high-end timepieces.

Date of experience: June 18, 2025

Rated 5 out of 5 stars
Verified

The entire purchase process through…

The entire purchase process through Bezel was quick and seamless! From the time I made my purchase, they worked quickly to ship and authenticate my watch which keeping me updated the entire time. I would absolutely purchase another watch through Bezel!

Date of experience: June 18, 2025

Rated 5 out of 5 stars
Verified

Bezel was wonderful to work with

Bezel was wonderful to work with, I experienced great communication throughout the buying process which gave me confidence in spending such amounts with an online retailer.

Date of experience: June 15, 2025

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