AdventureUs Reviews 351

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars
Verified

The site selection for this business and 'curb appeal' is splendid--- Washburn, WI. However, the signage/logo doesn't "pop", visually, as it is "buried" among others on the same "post". I would rec... See more

Company replied

Rated 5 out of 5 stars
Verified

Wonderful as always! Got a few new items including a zipper pouch and an animated dog toy, which I’m super excited about. Looking forward to wearing this cozy hoodie on cooler nights. And the dragon e... See more

Company replied

Rated 5 out of 5 stars
Verified

Responsive support, excellent work, fair price. A hat-trick. Zippers are the weak link in almost every piece of outdoor clothing, and if you really want to delve into sustainability, keeping things in... See more

Company replied

Rated 5 out of 5 stars
Verified

AdventureUs helped our youth soccer club with all our team apparel. They created an online store for us, which made shopping easy for our parents to purchase. They even offered free pick up at their l... See more

Company replied


Company details

  1. #11 of 109 best companies in Gift Shop
  2. #6 of 104 best companies in Fashion Accessories Store
  3. #1 of 28 best companies in Outdoor Clothing and Equipment Shop
  4. #1 of 3 best companies in Sewing Company
  5. #1 of 2 best companies in Sewing Shop

Written by the company

Outdoor themed boutique focusing on our own in-house brand, AdventureUs, and eco-friendly products. Our on-site sewing studio that also specializes in Zipper Repair services. Check our our trademarked product Snow Sleeves Wrist Gaiters!


Contact info

4.9

Excellent

TrustScore 5 out of 5

351 reviews

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Rated 5 out of 5 stars
Verified

The site selection for this business…

The site selection for this business and 'curb appeal' is splendid--- Washburn, WI.
However, the signage/logo doesn't "pop", visually, as it is "buried" among others on the same "post". I would recommend placing it above their entrance with eye-catching colors and a "non-swirly twirly" (simple font).
Amy performed a high quality repair on the Alpaca wool blanket. Grateful for this seamstress service, as the scarcity "old-guard" have retired. Friendly reception and ambiance. Workshop located appropriately on the lower level.

Date of experience: June 27, 2025

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Reply from AdventureUs

Thank you so much for your thoughtful review and kind words about our repair work - we’re so glad we could help restore your alpaca wool blanket! We truly appreciate your feedback, your suggestions are helpful as we continue to grow and improve. We're grateful you stopped by and hope to welcome you again soon!

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Rated 5 out of 5 stars
Verified

Zipper

There was a minor problem. It was fixed in less than 24 hour. Very pleased with the outcome. As always the staff is the best ,
very professional and helpful.

Date of experience: June 05, 2025

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Reply from AdventureUs

Thank you for your continued support! We're so glad we could quickly resolve the issue with your zipper!! We truly appreciate your kind words about our team - it means a lot to us!

Rated 5 out of 5 stars
Verified

Fast

Fast, friendly and exactly as described - thanks!

Date of experience: May 13, 2025

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Reply from AdventureUs

Thank you for your review! We appreciate you!

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Rated 5 out of 5 stars
Verified

Fun styles!!!

I absolutely love your arm sleeves and matching gaiters. If you and your kids or grandchildren are outdoor enthusiasts, these are a must have!!! I love the monster pattern arm sleeve! So cute.

Date of experience: April 09, 2025

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Reply from AdventureUs

We appreciate you Lisa!! Thank you for the great review, we hope our Snow Sleeves can help you to keep adventuring and stay warm!

Rated 5 out of 5 stars
Verified

AdventureUs helped our youth soccer…

AdventureUs helped our youth soccer club with all our team apparel. They created an online store for us, which made shopping easy for our parents to purchase. They even offered free pick up at their location. They walked with us step by step through choosing the best clothing options and they look amazing! Comfort and style for the players and parents. This is also a fundraiser for our club, and they were fair with the pricing so we are able to make some money to support our clubs future needs. We’ll use them every year for all our team gear!

Date of experience: April 08, 2025

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Reply from AdventureUs

You're incredible!! Thank you for choosing us, we are so happy to support the Youth Soccer Club as much as possible! Cant wait to see everyone decked out in their new gear!

Rated 5 out of 5 stars
Verified

Incredibly friendly folks

Incredibly friendly folks, and great service. Fine people, tasty coffee, and the best zipper repair experience of my life.

Date of experience: March 30, 2025

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Reply from AdventureUs

Wow! What high praise!! We hope to bring more fantastic experiences your way! Thank YOU!

Rated 5 out of 5 stars
Verified

Wonderful as always

Wonderful as always! Got a few new items including a zipper pouch and an animated dog toy, which I’m super excited about. Looking forward to wearing this cozy hoodie on cooler nights. And the dragon eggs - perfect gift for Easter/Spring. Thanks AdventureUs!!

Date of experience: April 06, 2025

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Reply from AdventureUs

Thank you so much Connie!! We hope your furry friend enjoys the toy as much as it amuses us! Thanks for your support we super appreciate you!!

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Rated 5 out of 5 stars

The product is amazing and I would…

The product is amazing and I would recommend this to anyone. The customer service is fabulous.

Date of experience: March 17, 2025

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Reply from AdventureUs

Thank you for the fantastic review! We're so glad to hear you're happy with the product and our customer service. Your recommendation means a lot to us! See you again soon!!

Rated 5 out of 5 stars

I'll be back for more

Store is truly fantastic-I left grinning from ear to ear after such outstanding experience.

Date of experience: November 17, 2024

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Reply from AdventureUs

Thank you so much for your kind words! We're so happy it left you grinning from ear to ear - we are grinning ear to ear. We can't wait to welcome you back!

Rated 5 out of 5 stars
Verified

Great company

Great company. Service and delivery were very fast. Communication through the thankfully quick time between ordering and receiving the product was excellent. Product received was as described in New in box condition. Highly recommend.

Date of experience: February 20, 2025

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Reply from AdventureUs

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with our service and delivery. Your recommendation means a lot to us! Looking forward to serving you again soon.

Rated 5 out of 5 stars

Such a fabulous store

Such a fabulous store! I left smiling, what a great experience. Will be back for sure.

Date of experience: February 13, 2025

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Reply from AdventureUs

Thank you so much for the amazing feedback! We're so happy to hear that you had a great experience and left with a smile. We can’t wait to welcome you back with a smile soon!

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Rated 5 out of 5 stars
Verified

Expert craftsmanship

Expert craftsmanship, quick turnaround and personable knowledgeable staff.

Date of experience: February 13, 2025

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Reply from AdventureUs

Thank you for the great review! We’re so glad you were happy with the quality, the speed of our service, and the knowledge of our team. Your feedback means a lot to us, and we appreciate you taking the time to share it!

Rated 5 out of 5 stars
Verified

Zippers were repaired and replaced on a…

Zippers were repaired and replaced on a pair of xc ski boots. Thanks for extending the life of these perfectly good boots!

Date of experience: January 20, 2025

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Reply from AdventureUs

We're so glad we could help extend the life of your ski boots!! It’s great to hear they're good as new and ready for more adventures. Thanks for trusting us with the repair!

Rated 5 out of 5 stars
Verified

Excellent communication

Excellent communication, great service, skilled staff. Timely and well done.

Date of experience: January 15, 2025

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Reply from AdventureUs

We're so glad to hear you had a great experience with our team. We pride ourselves on clear communication and skilled service, and it's awesome to know it made a difference for you. Hope to see you again soon!

Rated 5 out of 5 stars
Verified

AdventureUs is fantastic !!

AdventureUs has done fantastic job with everything we've brought in. The repai the did on our tent zippers was outstanding!!
They do great work at a reasonable price. I know we'll never go elsewhere.
Thank you for all you do!

Date of experience: January 07, 2025

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Reply from AdventureUs

Thank you so much for your wonderful review! 😊 We're delighted to hear you’ve had such a positive experience with our repair services. We’re so glad we could help get your tent adventure-ready again! Knowing you trust us for quality work at a fair price means the world to our team. Thank you for your support – we look forward to being part of many more of your adventures! 🏕️✨

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Rated 5 out of 5 stars
Verified

Beautiful work

Beautiful work
Creative collaboration
End product an item of art.

Date of experience: January 07, 2025

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Reply from AdventureUs

Thank you so much for your thoughtful words! It's always a joy to collaborate and bring ideas to life. Your support and appreciation inspire us to keep crafting with care and creativity! ✨

Rated 4 out of 5 stars
Verified

Second time, and there will be more.

This is the second time that I have sent my clothes to AdventureUs for repair. I live in New Mexico, and they are based in Wisconsin, but the distance doesn't matter. The experience is easy and the employees' communications are so upbeat it's actually fun. My only concern is that this second round of repairs took a couple of weeks longer than I had hoped. My items were received and assessed on November 20, 2024, and I was invoiced for the completed work on December 30. As the shipment included cold-weather gear, I was hoping to have them back sooner. However, I can appreciate that December is hard in retail, and I'm glad for their sake that they were busy. This will not affect my willingness to send them more work as it arises. I really appreciate their good work, reasonable prices, and good communication.

Date of experience: December 30, 2024

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Reply from AdventureUs

Thank you so much for your thoughtful and understanding review! 😊 We're honored you've trusted us with your repairs not just once, but twice — even from New Mexico!
We truly appreciate your patience during the busy holiday season and understand the importance of timely repairs, especially for cold-weather gear. Your feedback helps us continue to improve, and we’re so grateful for your continued support. Looking forward to being part of your next repair adventure! ❄️🧵✨

Rated 5 out of 5 stars
Verified

Such quick service and a great website

Such quick service and a great website

Date of experience: December 14, 2024

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Reply from AdventureUs

Thank you for your kind words! We’re so glad you enjoyed your experience with our website and our quick service—it means a lot to us. Your support keeps us inspired to keep improving and providing the best for our customers. We hope to see you back again soon! 😊

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