Verified
Legit shop that does look suspicious, but you'll get what you buy with fast shipping and fair prices. I purchased a 13th gen intel and got it new and sealed. EDIT: Answer to reply: at a glance it j... See more
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Verified
Mike took the time to understand my needs and to educate me while discussing tradeoffs since I’m newer to custom build pcs. We arrived at very capable specs for a fair price. Fast build time, effic... See more
Company replied
Verified
Actually, I was so happy I sought out TrustPilot. "Anything higher than 5 stars? Order for an ARCTIC Liquid Freezer II 360 was placed Thurs. morning, shipped Thurs. afternoon, on my step Sat. afternoo... See more
Verified
Ordered LianLi fans. Price was great, unfortunately received white instead of black. They sent out the black ones a little later. Communication was not great, but not bad either. Overall, I'm sati... See more
Company details
Written by the company
Gamertech Hardware: Purpose-Built • Great Deals • Top Quality Hardware • Backed by Premier Customer Service Gamertech.shop is the online store for Gamertech Hardware. Founded by a PC Hardware enthusiast, Gamertech is committed to provided the latest top-quality PC Hardware at amazing prices. We do everything possible to beat the prices on NewEgg, Amazon, and other popular stores. We also are committed to top-notch customer service. Reach out to us if you have questions--we are happy to tell you more about Gamertech Hardware, chat about your new build that you are working on, or help you with any questions you might have about your purchase. Gamertech Hardware is the new kid on the block taking a run at the traditional PC hardware retailers. Gamertech is built and run by a gaming hardware enthusiast who cares just as much about performance and value as Gamertech’s customers. By taking a value-add approach to PC hardware retail, Gamertech is carving out a niche in an extremely difficult competitive market. The tenets of our value-add approach is captured by our slogan: Gamertech Hardware: Purpose-Built. What’s behind this is an approach that combines the best qualities of traditional hardware resellers with curation and personality that is unrivaled by the competition. What does this mean? The key differentiator is Gamertech Hardware’s approach to hardware resale. Unlike the “other guys,” Gamertech is extremely selective regarding the products that it stocks and sells. Customers know that, if they are buying something from Gamertech.shop, the product has already been well-vetted to be a top performer in its class. This is at the core of Gamertech’s mission. The other key facets of our mission is our customer service approach. Our customer support is highly personal, knowledgeable, and effective. Customer support is empowered to solve any problem a customer brings to them and are not required to just “follow the script.” People are sick of customer service scripts that get them nowhere. That will never be the case at Gamertech. Founded in mid-2021, Gamertech Hardware has experienced incredibly fast-paced growth. The best part is, they are just getting started.
Contact info
United States
- info@gamertech.shop
- gamertech.shop
4.5
Excellent
252 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
Verified
Great service and prices
Great service and prices. Need more of this in the U.S. of A.
Date of experience: February 17, 2025
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Verified
Product was a correct match and…
Product was a correct match and working.
Delivery on time, Good work.
Date of experience: December 21, 2024
Verified
I recently purchased the Lian Li UNI…
I recently purchased the Lian Li UNI Fan SL120v2 & SL140v2 Connector - Fan-to-Controller BLACK from GamerTech.shop, and I couldn’t be happier with my experience!
The product arrived in perfect condition, securely packaged, and exactly as described. The connector works flawlessly, making it incredibly easy to link my fans to the controller. The build quality is top-notch, and it seamlessly integrates with my Lian Li setup, ensuring optimal performance and a clean aesthetic.
What really sets this purchase apart is the exceptional service from GamerTech.shop. The shipping was fast.
Date of experience: December 13, 2024
Verified
Great shop
Arrives on time, fast shipping great packaging and all items as described
Date of experience: December 05, 2024
Verified
I frequently do business with this…
I frequently do business with this online merchant, especially in the form of Lian Li Fans of all models, probably 10 PCs of fans about 80-100. And has always been exactly what I've ordered every time. I recently ordered A 3 Pack of the TL LCD 120mm Black Fans Unfortunately it was missing the Fan module cable. I contacted support and Mike responded and immediately has my part in shipment to my home. Thank you for the prompt response and the excellent customer service after purchasing, it is rare but much appreciated from this customer.
Date of experience: December 05, 2024
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Verified
Ordered LianLi fans
Ordered LianLi fans. Price was great, unfortunately received white instead of black. They sent out the black ones a little later. Communication was not great, but not bad either. Overall, I'm satisfied with the service from them.
Date of experience: October 28, 2024
Verified
My review is based of.my experience.
My review is based of.my experience.
Worst company I ever made purchase. Buy pack of fans for.my PC pay extra for receive item 2 days after I purchased they take a week for delivery. I received item damaged . For both problems I try to.comunicate with them via email ,call and their page chat without responding. I'm still waiting . Avoid them if you don't waste you.money and time
Date of experience: October 20, 2024
Verified
Verified
Long wait for delivery.
My product was supposed to be delivered 5-6 days after I placed the order. I waited about 10 days from the day I ordered and I finally reached out to them and told them that my product was supposed to be delivered a few days ago and I wanted to know what was going on. They said that there was an error in the system that they just realized, and that they would ship out the product soon. I didn’t receive the product until 2 1/2 weeks from the time I placed my order. If I never reached out to them about my order then I never would have had an update on my product or probably ever receive it. The product was fine after finally receiving but the inconvenience of having to wait so long and not have my computer running properly was frustrating
Date of experience: October 02, 2024
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Verified
Several items open and missing
Edit: I did hear back and the cables have been shipped. No harm, no foul.
Thanks for fixing this!
Ordered several fans for computer. 3 of the boxes were opened and missing power cords,
One was also missing the screws. I reached out twice now with no response. It’s been 2 weeks now and about to issue a chargeback if I don’t hear from someone about fixing this.
Date of experience: September 18, 2024
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Had bought a fan from them.
Had bought a fan from them.. I found out it was used with out the included hardware.. notified gamertech and they sent out a replacement new one free of charge, shipped the same day. Highly recommended will continue to be a customer! Support was great! Very happy with them. A+
Date of experience: October 04, 2024
Verified
Great price on the Lian Li Hydroshift…
Great price on the Lian Li Hydroshift TL . AIO.
Shipping was on time. Shipping box seemed adequate but the product package had a huge ding on one corner. AIO doesn't appear to be damaged.
Hope everything checks out when I get things hooked up and running. Minus one star for packaging.
Date of experience: September 25, 2024
Verified
Ordered lian li fans
Ordered some lian li fans
Received them in a reasonable time and packaged just fine.
Ordered the wrong flow direction for the 3 LCD fans so hopefully they'll do a return/swap for the reverse ones. Noob mistake on my first pc build.
Emailed and filled out a return on said item above. I'm just wanting to swap it with reverse ones. Have not had a response so far. Hopefully they will soon, and if I do I'll add my experience here and change the star rating as well.
Ok so when you return an item to be swapped with another your refund will show they subtract shipping and a restocking fee.
But if you plane to buy/swap the item with another from them they will wave the fees and give you a full refund if the returned item is like new/undamaged or missing parts.
Now they are a little slow to getting to your order, dont fret so far it seems they will get to your order within 3 to 4 days. They might just be busy at the moment.
They are not quick on email responses either but again they might be busy, I'm not sure.
They will still take care of you, just need to exercise patients.10/10/24
Date of experience: September 19, 2024
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Verified
Fantastic customer service
I needed to add more to my order and sent them a message. within a few hours they had responded to my email and sent payment option to add the extra fans I wanted. fantastic customer service. Will be shopping with you in the future.
Date of experience: September 11, 2024
Verified
Awesome retailer
Awesome retailer
First time ordering from them. Had good price and items i needed in stock. Processed the order very quickly and arrived via USPS. Will definitely consider GamerTech in the future.
Date of experience: August 25, 2024
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Got screwed over and a return
Returned a purchase of $250 that I never even opened and got refunded 20 dollars, took weeks for the refund and didn't even get the money it said I was gonna get back and horrible at responding to emails. Do not recommend!
Date of experience: July 17, 2024
Reply from gamertech.shop
Hello Cyreese. We responded to your email and informed you we were investigating. We have documentation that only one out of 10 items was returned, which is why only a portion of your refund was issued. Nevertheless, we made a request for additional information from the logistics department to double check the documentation and ensure no error was made. In particular, we have the weight of every package that comes in before it is opened and will cross reference that with the documentation that was generated at the time the return was originally processed. If all 10 items were returned, the weight of the package will reflect that. We will follow up via email with you with the outcome.
UPDATE: Hello Cyreese, we have completed our investigation and, good news, we were able to confirm the information needed to provide you an additional refund. We apologize for the error and appreciate you bringing this to our attention so we could make sure to make this right. We will follow up with you directly with details.
Verified
Overall good
Overall good, had a part of my order get messed up but support was fast and solved it quickly and professionally.
Date of experience: July 31, 2024
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Perfect when you need a new PC on short notice
Great service - my old computer crapped out in the Vancouver heat, needed something that could handle my needs without having to build it myself - they had the perfect build ready right away. A++
Date of experience: July 24, 2024
Verified
Overall great experience
Quick shipping, very affordable prices compared to its competitors, and great experience overall!
Date of experience: July 18, 2024
Verified
Fast and easy
Had the part I needed unlike everyone else and fast, easy shipping.
Date of experience: July 15, 2024
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