I've ordered and received 2 Large Thick Scratch-resistant Spine Protection Dog Cushion Bed Brown (3XL). Whilst my dogs absolutely loved them, the quality is terrible and they have lasted less than s... See more
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Verified
The product is as described and super loved by our little teckel. But what really anoys me is that the Insta-Ad offered me a 20% discount which - of course - I had to „pay back“ with my data (registr... See more
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Verified
I normally purchase beds at Costco- for half of the price, so naturally I was expecting a good quality bed. The bed is very soft, which I love, however the stuffing is so minimal your dog is basica... See more
Company replied
Verified
The product arrived smelling like wet dog. Not my wet dog but another wet dog. I assume it’s been used or somehow picked up that terrible smell in their factory. To make matters worse I am now on my f... See more
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Company details
- #60 of 60 best companies in Pet Supply Store
- #72 of 72 best companies in Pet Store
About FUNNYFUZZY
Written by the company
Contact info
United States
- funnyfuzzy.com
2.1
Poor
4K reviews
Replied to 96% of negative reviews
Typically replies within 1 month
Verified
Verified
Verified
Ne recommendation, long shipping, bad quality, no replies
Shop did only partly respond to messages and shipping took weeks. Sales and codes are always existing there is no need for hurry but shop is pushing to buy. Quality is as well limited and I will try to return my article, hope at least this will work fine…
No recommendation at all! Very bad shopping experience.
Date of experience: July 06, 2025
Missing order & no communication
I placed an order on the 17th June and yet to receive my dog bed. I’ve tried emailing multiple times to support@ and customer@ as well as enquiring on Instagram but no response from any of these.
I want to know where my package is as the money has been taken out of my account.
Date of experience: June 17, 2025
Verified
Very bad experience
It took 3 montessorischool to ship, no follow-up on the status and very poor quality!!!! Very bad experience!!!!
Date of experience: July 06, 2025
Verified
The quality of the mattress is very poor. The cover isn't filled at all including many empty spots. The mattress is far from the actual offer and in this state simply not usable.
The quality of the mattress is very poor. So is the communication during the very long shipment period.
Date of experience: July 06, 2025
Do not order from this website !!
Hi, just a warning to all after checking on Company’s house which is an official government website for companies in the UK it appears this company is either in liquidation or dormant.
I ordered a cool mat on the 20th June that hasn’t arrived. I have sent two follow up emails to check where this is - no response. Put the order number in on their website to track where it is and just says still confirming the order.
Looking through some of their responses on trip advisor it seems they are suggesting they have responded and that emails may have gone into spam. They don’t appear to be taking any responsibility and just suggesting to reach out again as they are there 24/7 but no response from emails!!
We have a double coated breed struggling in this heat and a further heatwave predicted. Have lost money and no cooling mat!!
Date of experience: July 06, 2025
DO NOT SHOP HERE
I made a purchase 10th May, a few weeks later I got an email asking for a review because it had been delivered on 12th June. However, it hadn’t been delivered and I found out it had been returned to them. The email correspondence to resolve this has been a nightmare. I requested a redelivery on 17th June, no response, emailed again on the 28th June asking for a refund and they emailed me back saying they were organising a redelivery… not what I ask for in the email. I emailed back straight away. No response. Emailed again 4th July, no response. At this point they’ve basically conned me out of money and I’m never going to get it back.
Date of experience: May 10, 2025
Total rubbish sent back for a refund .
Total rubbish sent back for a refund .
Don't bother with this company you will get ripped off still waiting for refund from may 22nd feel scammed and ripped off
Date of experience: May 21, 2025
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Verified
It took 8 weeks to arrive.
It took 8 weeks to arrive.
Apart from that the item seems good. My border collie likes it a lot.
Date of experience: July 05, 2025
Reply from FUNNYFUZZY
Hi there,
We appreciate your feedback and are sorry the delivery took so long. While we always aim for timely service, unexpected circumstances can sometimes cause setbacks. Your patience and understanding throughout this time truly mean a lot to us.
We’re glad to hear your package has now arrived safely.
If there’s anything else you need or if we can assist you further in any way, our support team is available 24/7 at support@funnyfuzzy.com we’re always happy to help.
Thanks once again for your understanding.
Team FunnyFuzzy
This is a SCAM , don’t use paypal either they will not help you
complete scam. Don’t use this site. I received a response on this site which indicated they were acting on my failed delivery. They created a ticket with australia post which has then failed to have any goods attached to it.
Date of experience: July 06, 2025
Reply from FUNNYFUZZY
Hi Shannon,
We’re sorry to hear about the trouble you’ve had. Thank you for sharing your feedback with us. We sent a response on 06/07/2025, but sometimes emails like to play hide and seek! Have a look in your spam folder, it might be there having a little nap.
We’re here 24/7 at support@funnyfuzzy.com and are always happy to help!
We hope this clears up any confusion regarding our communication.
Team FunnyFuzzy
Verified
Great product
Great product. Flawless process through delivery. Will probably come back for another. Thanks
Date of experience: July 05, 2025
Awful service
Awful service placed a order 20th june, not received, tried to contact multiple emails messaging on social media, phone no response. I needed my order for travelling in a long car journey purchased what I thought in plenty of time. Would not recommend
Reply saying they responded to my email! Absolutely not true, emails to purchase more stuff but not addressing my email
Date of experience: June 20, 2025
Reply from FUNNYFUZZY
Hi Jane,
We appreciate your feedback.
We regret that you haven't received your order yet.
That’s never the experience we want for you.
We replied to your message on 06/07/2025 but it’s possible our email didn’t quite make it to your inbox. Sometimes messages get filtered into spam or junk folders, so we recommend checking there just in case.
If you still don’t see it or have any questions, feel free to reach out again at support@funnyfuzzy.co.uk we’re here 24/7 and always happy to assist.
Looking forward to helping you further.
Team FunnyFuzzy
I placed an order for a dog bed on…
I placed an order for a dog bed on 24/06/25 and have not yet received it. I have emailed them requesting an update and have not received a reply.
I really hope this isn't a scam!
Next step is to report to my bank!
Date of experience: July 05, 2025
Reply from FUNNYFUZZY
Hi Suzanne,
Thank you for your feedback.
We’re sorry to hear you haven’t received your order yet, that’s certainly not the experience we want you to have.
We responded to your message on 03/07/2025, but it's possible our reply ended up in your spam or junk folder. We recommend checking there just in case.
If you’re still unable to find it or have any further questions, please don’t hesitate to contact us again at support@funnyfuzzy.com We’re available 24/7 and always happy to help.
Looking forward to assisting you further.
Team FunnyFuzzy
Ordered my bed 2 months ago
Ordered my bed 2 months ago, NO response to any emails!! This company is a scam site! Do not buy anything from them, they are unprofessional amateurs.
Buy something better, else where.
Date of experience: July 05, 2025
Reply from FUNNYFUZZY
Hi there,
Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused.
We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number.
Alternatively, you can contact us directly at support@funnyfuzzy.com our team is always here and happy to help.
We look forward to hearing from you soon.
Team FunnyFuzzy
Verified
20% off? Fake.
The product is as described and super loved by our little teckel. But what really anoys me is that the Insta-Ad offered me a 20% discount which - of course - I had to „pay back“ with my data (registration/newsletter) and which vanished after my check-out. I was charged the full price, no discount plus: no reaction/answer from funnyfuzzy, neither via email nor IG message. Bad deal.
Date of experience: July 05, 2025
Reply from FUNNYFUZZY
Hi Annette,
Thank you for your feedback and we're sorry to hear about the issue with the discount. We really appreciate you bringing it to our attention.
We replied to your email on 06/07/2025, but it’s possible our message ended up in your spam or junk folder. Please take a moment to check there, it might be hiding.
If you still can’t find it or need any further assistance, feel free to reach out to us anytime at support@de.funnyfuzzy.com we’re here 24/7 and always happy to help.
We hope this clears up any concerns regarding our communication.
Team FunnyFuzzy
Verified
Verified
Fuzzy …
Loved it only thing I thought I bought brown but it was light green
Date of experience: July 04, 2025
HORRIBLE AVOID AT ALL COSTS
Order #FF629312S, order confirmed on 26/06 and today (05/07) still no answers from either the Support team or the IG team regarding my order. IG automatic message says that a reply will be provided in less than 72 hours (what a joke). According to their confirmation email the order should have been shipped within 4 working days. I want a refund!
Edit: I received a generic reply after posting my review (red flag!), still no real help or concrete information. I still want a full refund.
Date of experience: July 05, 2025
Reply from FUNNYFUZZY
Hi Andrea,
We appreciate your feedback.
We regret that you haven't received your order yet.
That’s never the experience we want for you.
We replied to your message on 06/07/2025 but it’s possible our email didn’t quite make it to your inbox. Sometimes messages get filtered into spam or junk folders, so we recommend checking there just in case.
If you still don’t see it or have any questions, feel free to reach out again at support@funnyfuzzy.com we’re here 24/7 and always happy to assist.
Looking forward to helping you further.
Team FunnyFuzzy
Verified
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