FSA Insurance Agency Reviews 33

Patrick was so very helpful and knowledgeable, he gave me options based on my specifications and answered all the questions that I had. He was able to allow me to pick the right supplement that will work best for me. I've already given out his contact information to two people that are close to looking at necessary Medicare supplements.

Date of experience: June 18, 2025

Jordyn has been so helpful for me as I'm in the process of signing up for Social Security and choosing a supplement plan. She is very knowledgeable and is now helping my husband choose a different plan as well. We really appreciate her help and willingness to go above and beyond and stay late at work to talk with us through this process.

Date of experience: November 19, 2024

They made figuring out medicare and advantage plans so easy. I answered a few simple questions, and Jarred did the rest. He explained everything clearly, answered all my questions and seemed like he genuinely cared for me. 10/10 have already recommended this agency to several other people.

Date of experience: September 12, 2024

Melissa at FSA Health Insurance Agency was very knowledgeable and clearly explained all my options. She had me enrolled by the end of the call and I believe she recommended the best options base on my needs. I would recommend her to anyone who needs assistance with selecting a health insurance plan.

Date of experience: October 25, 2024

Phil Norcus at FHA Insurance was friendly, knowledgeable and very helpful. He stopped by to introduce himself. Then took all the information needed. He came back with a few choices for consideration. After reviewing the information with me and my adult sons. We made an informed choice.

Date of experience: October 14, 2024

Danielle Cichocki was extremely knowledgeable, kind, so pleasant and patient with me. She answered all my questions and put me at great ease with the difficult decisions I had to make. I remember her commenting to me during one of our discussions that she could hear the relief in my voice. I will recommend Danielle to my friends and family who will be going through this process soon. She was terrific

Date of experience: October 02, 2024

They go above and beyond to make sure all your needs are met and the best price for you.

Date of experience: August 07, 2024

Katlyn was the best agent I have ever worked with. She was extremely knowledgeable, patient and kind with all of the questions that are involved with signing up for Medicare. I highly recommend her

Date of experience: June 01, 2024

Phil Norkus was very helpful and went to great lengths to guide us through the many different choices we had to choose from. I would definitely recommend him and the company he represents.

Date of experience: July 22, 2024

Everything, Cetra listened to all my need. And was quick with a response

Date of experience: April 24, 2024

What made my experience great was the consistent follow up and follow through services provided to me from Danielle. From day one she was patient with me and pleasant to me on some of the most hectic days I could have had when she called and or had scheduled for us to meet and I on the other hand would have to quickly cancel. For me, as a previous CSR Trainer, Danielle exemplified and exemplifies Excellence in Customer Service!!!! Hands down, would recommend her to any one else in need of healthcare products and service.

Date of experience: February 12, 2024

Gentlemen Dennis help me , I understand about the insurance plan.

Date of experience: November 20, 2023

Used Dennis in the last few yrs he always does a great job informative any questions he gets answers will be using him for a long time thanks for all your help Dennis

Date of experience: December 14, 2023

I turned 65 in August without any idea of how my Health coverage was going to workout or what to do. Not sure how so many companies new my age or contact information. Literally dozens of companies started sending me Health Plans, Medicare and Medicaid literature then they started calling all the time. I was completely lost and Melissa was the most diligent with calls so I contacted her back after a couple months. I didnt always understand everything and she would say take your time, look over your notes and we can talk in a couple days. Not once was there any type of hype or hard sell, just friendly explaining in great detail. I now have full coverage with no heavy weights on my shoulders.
Melissa your a Doll Thank you ever so much.
P.S You deserve a raise in pay

Date of experience: December 15, 2023

Mwelissa was professional. She was knowledgeable regarding the various health plans.

Date of experience: November 30, 2023

Jarred
was very understanding and informative about his understanding of insurance and was able to help save money in ways I did not even know about.
Thank you Jarred for warm conversation and helpful knowledge and experience.

Date of experience: November 27, 2023

Melissa Eichbrecht was very good and very knowledgeable about the Medicare Insurance Plans. If I had question I would contact her and she would get back with me quickly with the answer. I would recommend Melissa to anyone looking for help with their Medicare Choices.

Date of experience: November 16, 2023

Cetara James was extremely patient and helpful in navigating our Medicare sign up. She answered our numerous questions and went above and beyond to make sure we understood our choices and options. Cetara followed up and always returned our calls and emails. The entire Medicare enrollment became a smooth transition rather than the stressful experience it can be. Thank you Cetara!

Date of experience: August 21, 2023

Dennis is top notch. The customer service I receive is the best in the industry. I highly recommend them!

Date of experience: April 17, 2023

Jared Horner is one of the best representatives I have ever had he answers all my questions with that within a reasonable time

Date of experience: April 11, 2023