Friendly Diamonds Reviews 738

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had a great experience with Friendly Diamonds while shopping for an engagement ring. The prices were very reasonable, and the quality of the ring was excellent. The ordering process wa... See more

Company replied

Rated 5 out of 5 stars
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My set is beautiful!!! I purchased the Lorene twisted engagement ring and matching band in 14k white gold. It surpassed my expectations for ordering online. I searched for months until one day Friendl... See more

Company replied

Rated 5 out of 5 stars
Verified

After looking at several options, I finally settled on Friendly Diamonds and I'm so glad I did. If you're hesitating, don't! I also love the many customizations they offer. The ring came in way better... See more

Company replied

Rated 5 out of 5 stars

Website is easy to navigate. Design process was a breeze. Manufacturing time was less than 2-3 weeks. Customer service was responsive anytime I had a question. We got engaged and married all within a... See more


Company details

  1. #2 of 42 best companies in Jeweler
  2. #3 of 25 best companies in Jewellery Manufacturer

About Friendly Diamonds

Written by the company

Located in New York, Friendly Diamonds is an online jewelry brand offering a range of jewelry products designed with lab grown diamonds that are 100% conflict-free and eco friendly.




Create Your Engagement Ring
Shop Lab Diamonds
Shop Stud Earrings
Shop Tennis Bracelets

We offer eco-friendly, sustainable engagement rings handcrafted to perfection. You can choose from a wide range of 200+ designs that include trending and modern as well as elegant and classic diamond rings based on your taste and preference. You can also create your engagement ring from scratch by choosing your ring setting and lab diamond available in all shapes and sizes to create the ring you desire!

Create Your Own Engagement Ring



Find The Best Lab Diamond

Browse through our large inventory of certified lab created diamonds, available in various shapes, carat weights, colors and clarities.




Get Free Gemologist Guidance

Friendly Diamonds' gemologists are available 24/7 to answer diamond questions.




Contact us today and see why Friendly Diamonds is everybody's trusted, jewelry partner.


Contact info

4.9

Excellent

TrustScore 5 out of 5

738 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Good quality and communication

My partner and I were very happy with the quality and timing of ordering from this business

Date of experience: May 19, 2025

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Reply from Friendly Diamonds

Thank you so much! We’re glad the quality and timing hit the mark, especially when it comes to something as special as lab-grown diamond jewelry.

Best Regards,
Team Friendly Diamonds

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I had a great experience with Friendly Diamonds while shopping for an engagement ring. The prices were very reasonable, and the quality of the ring was excellent. The ordering process was simple, and shipping was impressively fast. I was on a tight timeline, so the quick delivery made a big difference. I highly recommend them for anyone looking for a beautiful ring at a great price with reliable service.

Date of experience: June 08, 2025

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Reply from Friendly Diamonds

It’s always an honor to be part of a moment like this. We’re thrilled you loved your lab diamond ring and that it was delivered to you right on time. Wishing you both nothing but the best ahead.

Best Regards,
Team Friendly Diamonds

Rated 5 out of 5 stars
Verified

A repeat customer for life now

I lost my engagement ring and I wanted the exact ring again, just not as expensive and there I found Friendly Diamonds. The process was easy, the quality is amazing and the packaging was beautiful, the ring is beautiful!

Date of experience: May 17, 2025

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Reply from Friendly Diamonds

It means the world to hear that your new ring brought back that special feeling. We're honored to have helped you find a beautiful engagement ring without the hefty price tag. Thank you for choosing us. Our goal is always to offer the most stunning engagement rings with ease and quality!

Best Regards,
Team Friendly Diamonds

Rated 5 out of 5 stars
Verified

25 year anniversary Gift

My wife loved the Diamond. Customer service was great with updates on my order. Shipping was fast and the price was phenomenal. I can’t wait to purchase more from Friendly Diamonds.

Date of experience: April 13, 2025

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Reply from Friendly Diamonds

We're delighted your wife loved the diamond and that our customer service kept you well informed throughout the process. With our quick-ship diamonds, we aim to provide fast delivery without compromising quality. It means a lot to hear the price was phenomenal, and we look forward to helping you find the perfect diamond gift for your wife again soon!

Best Regards,
Friendly Diamonds

Rated 5 out of 5 stars
Verified

A very simple process with a beautiful…

A very simple process with a beautiful stone that exceeded expectation! Absolutely amazing!!

Date of experience: May 09, 2025

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Reply from Friendly Diamonds

We’re thrilled to hear the process was simple and the stone exceeded your expectations. We strive to be the best place to buy lab-grown diamonds and are so happy to have made your experience amazing!

Best Regards,
Friendly Diamonds

Rated 5 out of 5 stars
Verified

Communication was prompt and polite

Communication was prompt and polite, the product was well packaged and arrived within the expected amount of time. I’m pleased with the product and will consider this vendor for future purchases.

Date of experience: May 09, 2025

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Reply from Friendly Diamonds

We’re happy our communication and jewelry packaging reflected the care we put into every order. It’s wonderful to know your purchase arrived on time and that you’re pleased. We look forward to serving you again!

Best Regards,
Friendly Diamonds

Rated 5 out of 5 stars
Verified

The ring is absolutely stunning

The ring is absolutely stunning. Nd even though she doesnt have it yet, i know she's going to love it. Everything from purchase to delivery was top notch. I would strongly recommend.

Date of experience: April 29, 2025

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Reply from Friendly Diamonds

Hi Patrick,

Thank you so much for the kind words! We’re so glad to hear the ring made such a strong first impression — and we have no doubt she’s going to love it even more when she sees it. Wishing you both a beautiful moment ahead, and we’re thrilled to have been part of your story. 💍✨

— The Friendly Diamonds Team

Rated 5 out of 5 stars
Verified

Excellent company to work with.

The website was very easy to use and shipping arrival time was very accurate so I was able to be home to sign for my delivery. The prices are fair and the quality of workmanship is very fine, I am very happy with my experience.

Date of experience: May 05, 2025

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Reply from Friendly Diamonds

Hi Bjorn,

It means the world to us that you trusted Friendly Diamonds for such an important purchase. We're thrilled you’re happy with your experience! 💎✨

— The Friendly Diamonds Team

Rated 5 out of 5 stars
Verified

Knowledgeable and friendly expertise…

The staff at Friendly Diamonds was very courteous and helpful in my purchase of my engagement ring. They assisted me through each step in finding the perfect ring. I could not have found a more perfect ring without their guidance and expert advice.

Date of experience: April 28, 2025

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Reply from Friendly Diamonds

Hi Gary,
It’s what we’re here for — no pressure, just real support and a lot of heart. Wishing you all the best for this exciting new chapter! 💍💫

— The Friendly Diamonds Team

Rated 5 out of 5 stars
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Ring came in pretty fast

Ring came in pretty fast. It was a beautiful ring and the package it came in exceeded my expectations

Date of experience: April 27, 2025

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Reply from Friendly Diamonds

Hi Fatty,

We believe the unboxing should feel just as special as the piece inside — so we’re glad it delivered. Wishing you all the best for the moment ahead! 💎📦

— The Friendly Diamonds Team

Rated 5 out of 5 stars
Verified

You had great communication

You had great communication, delivered pretty much on time. Was easy to use your website was very clean.

Date of experience: April 22, 2025

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Reply from Friendly Diamonds

Thank you for the great feedback! We're so glad the process was smooth and the communication hit the mark. 💎🕊️

— The Friendly Diamonds Team

Rated 5 out of 5 stars
Verified

Wife's 70th birthday

Great selection, lots of information and easy to place an order. I think the size of chain should have been more clear as it is pretty thin, but otherwise it is beautiful and wife loves it.

Date of experience: April 21, 2025

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Reply from Friendly Diamonds

Thank you so much for your thoughtful review — and for choosing us for such a special milestone! We’re thrilled to hear your wife loved the piece. Wishing you both many more beautiful moments ahead! 💎🎉

— The Friendly Diamonds Team

Rated 5 out of 5 stars
Verified

Beautiful Ring excellent customer…

Beautiful Ring excellent customer service

Date of experience: April 20, 2025

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Reply from Friendly Diamonds

Hi Sheryl,
Thank you so much! We're thrilled you loved the ring and had a great experience with our team. Nothing makes us happier than happy customers. 💍✨
— The Friendly Diamonds Team

Rated 5 out of 5 stars

Friendly Diamonds made the entire…

Friendly Diamonds made the entire process smooth and enjoyable—the team was incredibly helpful and responsive every step of the way. They answered all my questions with patience and provided great guidance. The ring arrived in perfect condition and exceeded my expectations!

Date of experience: October 04, 2024

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Reply from Friendly Diamonds

Hi AJ,

Thank you so much for your kind words! We're beyond happy to hear that the process felt smooth and enjoyable — that’s exactly the experience we hope to create. Our team loved helping you find the perfect ring, and we're so glad it exceeded expectations. Wishing you all the joy and sparkle ahead! 💍✨
— The Friendly Diamonds Team

Rated 5 out of 5 stars
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Order #FD-1742874065

Order #FD-1742874065 - I highly recommend this company personally! They were beyond patient and kind while I asked a million questions and even actually changed my mind on my first order all together. I ended up deciding on the "Beatrice" setting that has a nature inspired design and balances out a large brilliant round center stone. I chose a 3.78 E color VS1 hearts and arrows fiery round and checked the certification number on stonealgo (which verified diamonds and gives more details) stonealgo rated my choice a 9.3 on a scale from 1-10. That is beyond excellent. It also stated the "visual size is more a 3.93. Beyond all the statistics, upon arrival this ring is stunningly gorgeous and breathtaking. This is an upgrade to my original set. I am officially hooked on the lab diamonds. I did try other lab diamond rings but none of them compare to this one from Friendly Diamonds! I returned the other ones I ordered from other companies because I was not impressed. I told myself that if I did not completely love this one that I would stop looking and forget about an upgrade. This one is a definite keeper! I was so pleasantly shocked when I opened the box and laid my eyes upon this masterpiece! I rarely treat myself to nice things. I do not purchase much for myself in general. I love this ring and do not regret treating myself to something so incredibly beautiful! Thank you Friendly Diamonds and thank you for the amazing service and beautiful quality product.
Sincerely,
Michelle Warthen

Date of experience: April 11, 2025

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Reply from Friendly Diamonds

We know how personal and emotional a decision like this can be, and it means the world to us that you trusted Friendly Diamonds not only to deliver something beautiful, but to support you through every question, every change, and every step.

We’re honored to have been part of this upgrade — and even more so to hear that it brought you joy you truly deserve. Enjoy every sparkle and every compliment that comes with it! 💎💚

— The Friendly Diamonds Team

Rated 5 out of 5 stars

Very satisfied customer

Website is easy to navigate. Design process was a breeze. Manufacturing time was less than 2-3 weeks. Customer service was responsive anytime I had a question. We got engaged and married all within a 2 mth span so nothing fancy but my rings are gorgeous. Highly recommend using friendly diamonds.

Date of experience: February 22, 2025

Rated 5 out of 5 stars
Redirected

The ring turned out amazing

The ring turned out amazing! Customer service was quick and answered every question I had. It was a very stressful time waiting for the ring to show up but it came when they said it would.

Date of experience: March 29, 2025

Rated 5 out of 5 stars
Verified

Cushion Cut Earrings

My husband bought me with cushion cut earrings! They are absolutely stunning. I get a ton of compliments on them.

Communication was amazing. Being able to choose the setting a diamonds a soid bonus! Easy to use web site.

Date of experience: April 01, 2025

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