French Touch Travel Reviews 27

French Travel provided a seamless experience incorporating all that we asked and more. Everything from accommodations convenient to all points of interest, skip-the-line tickets, private transfers, and 24 hour availability made for a stress free vacation.

Date of experience: June 15, 2025

From the moment we reached out to French Touch Travel and started working with Olivia, the entire experience, from planning to our fantastic France trip, was exceptional! We visited Paris, Bayeux, Annecy, Lyon, and Nice over three and a half weeks. The drivers, tour guides, hotels, etc. were amazing! Their electronic app made it so easy to know what our plans were for the day, including maps so we could walk around each city and not get lost! On the app we could text questions or make a last minute change to our itinerary and Olivia and the team immediately responded and updated our itinerary. We didn’t have to worry about a thing! We highly recommend French Touch Travel!

Date of experience: May 22, 2025

Our trip was so special. We went to the places of great artists and art. French Touch Travel, with our input, put together a wonderful experience for us. Guides were knowledgeable, helpful, accommodating and on-time.

Date of experience: May 17, 2025

We have used multiple travel agents (sourced by Zicasso Global Travel) over the last few years and Olivia (and team) at French Touch Travel is by far the best. Truly white glove planning and service during the trip. I highly recommend using FTT to plan your next trip. It was nice to have a combination of email back and forth and live/virtual meetings during the planning process. She had someone "on call" 24/7 during the trip - even on weekends. We did have occassion during the trip to contact them and each time we got an informed response from someone familiar with our exact itinerary within minutes. The top notch service allowed us to fully enjoy every moment of travel.

Date of experience: May 09, 2025

We had great assistance in planning our fabulous anniversary trip with French Touch. French Touch also stayed in contact with us throughout our trip in country - and was available to us at all times. We highly recommend French Touch.

Date of experience: May 29, 2025

This is an exceptional company that you can safely rely on to ensure you have a memorable and hassle-free trip. From the start of the planning, through refinements, and finally the actual trip everything was handled in a highly professional and thorough manner. Our advisor, Alexia, was responsive and accommodating to all our needs, and gave us the sense that she was personally invested in our trip and not just handling another set of faceless clients. Being in a foreign country where you don't speak the language can be stressful. French Touch Travel ensured that every tour, hotel, restaurant, and transport on the itinerary was top notch and exactly as advertised. This is exactly what you need to be able to enjoy a trip, and they delivered to perfection. Highly recommend them for any travel needs you might have. Alexia, and French Touch Travel, thank you for an experience that we will treasure and which went off flawlessly. We will certainly be reaching out to you again when we begin planning our next trip.

Date of experience: April 14, 2025

French Touch’s Olivia Arnaud is amazing. She and her team (Keji) planned out a great 23 night trip (6 stops) in France with no issues. They suggested staying in Bayeax, Beaune and St Remy in addition to our other planned stops of Paris, Reims and St Malo. All were great picks. All the guides spoke excellent English, were friendly and had great sense of humor. Olivia checked in with us during trip and made dinner reservations, massages during the trip and made modifications as requested. The hotel recommendations were excellent. We had drivers and used trains. The entire trip with contact information was on our phone as were all our tickets. Olivia went above and beyond and exceeded our high expectations. Will use Olivia. Keji and French Touch any time we travel to France.

Date of experience: May 20, 2025

French Touch Travel and particularly my travel agent Olivia did an amazing job planning our trip to France. All of the tours, drivers and hotels were great. We can't wait to go back.

Date of experience: May 17, 2025

French Touch Travel - and especially Olivia, our primary contact - made our trip through France seamless and easy! Communication was outstanding from planning to completion, including a long call prior to departure to make sure every detail was understood. We were surprised to have the communication continue throughout our trip as they helped us get last minute reservations and even checked to make sure we were comfortably seated on our train or happy with the hotel that had been recommended. Transfers to trains, restaurants, and attractions were prearranged and so easy. The local guides that were scheduled were true experts who shared personal insights and provided access to places we would not have ever found on our own. We were given access to an app with our itinerary that was updated even while we were traveling and had suggestions for activities and restaurants with links so we could decide how to spend time that we hadn't previously scheduled. If I could give 6 stars I would!! What a great experience!

Date of experience: April 28, 2025

Alexia was excellent !!! She was available and kind and supportive at all times We loved everything she planned

Date of experience: May 23, 2025

French Touch worked as a partner in developing an itinerary to match the interests of our family of five with three kids in their 20's. Alexia and her team listened to our focus and developed a plan that met our objectives. They found terrific hotels that were centrally located for walking and the use of public transportation. The itinerary was a mix of churches, palaces, food, river experiences, football and WWII sites (Normandy and Churchill). The details were considered and planned before we left home which allowed us to experience each day "one the ground" seamlessly. Alexia and her team were available and responsive to answer any unexpected questions or changes while we were away. We would highly recommend French Touch for planning holidays in Europe.

Date of experience: May 15, 2025

I had an excellent experience working with French Touch Travel. After listening to my interests they created multiple itineraries, which we then refined to what turned out to be a perfect trip. We started in Paris, then traveled to Epernay and lastly Marseilles. In hindsight it may have been better to start in Marseilles and then travel back to the US from Paris, but this is a minor detail. All of our guides were wonderful, drivers were always on time (despite airline and train delays), experiences and hotels were great. French Touch Travel was also available at all times via phone or the "Trip Plans" app. I very much recommend working with French Touch Travel and if I am lucky enough to return to France at some point will work with them again.

Date of experience: May 05, 2025

Our hotel was great and great location. Staff very helpful with breakfast to go on last day. Very helpful with recommendations for dinner. Our guide Joan for the winery region tour was exceptional at his job . Caroline, our guide for the tapas tour did an excellent job and we had a very good time . All in all, everything was great and done as it should have been.

Date of experience: May 12, 2025

First time using French Touch Travel, from start to finish they were great. From the early moments of designing the trip, Keji was really great, attentive and helped design a great experience. She was super easy to speak with and bounce ideas off of. Olivia helped book the trip and provided service prior and during the trip. Always checking in and making sure we were having a great time. I would highly recommend using. We’ve already booked two more trips with them. Thank you!

Date of experience: May 01, 2025

We had a magnificent 3 weeks in Spain & France, and everything was exactly as initially discussed and requested of French Touch Tour. Their Travel App was a fabulous tool, providing every daily detail of the trip, timeframes, google maps etc. at our fingertips 24/7 with them updating any changes automatically if any details changed. i.e. flight/gate changes, personal Driver's names, pickup times etc. The simplicity of being able to send a quick chat or call thru the App whenever a question or problem arose was reassuring. Their lodging options were very nice with great Breakfasts while conveniently located near sites of interest. We did unexpectedly request a lodging change one night due to a construction issue outside the hotel and they promptly arranged other lodging without any hassles for us. We loved all the arranged mini tours (only 6-8 people) plus the freedom of coming and going on this trip w/o being on the timeline of an organized group tour. The guides for all our mini tours were exceptional making the tours so informative and fun. French Touch's arranging of private transportation to and from airports and train stations was wonderful, all the drivers were extremely social and conversational answering questions while also providing highlights while transporting us about.

Some Suggestions:
- Audio guides in the museums were difficult to follow for us (maybe due to our age & lack of technology) - we wished we would have asked for personal guides.
- We would have preferred an overnight train from Barcelona to Paris rather than flying.

In Conclusion:
Tenley and Alexia from French Touch Travel did an outstanding job of planning our trip and making sure it was a wonderful experience!

Date of experience: March 30, 2025

French Touch Travel (our representative’s were Olivia and Tenley) was fantastic! They were easy to work with and put together a fantastic plan for my wife and I. They were very supportive and and everything went off perfectly. Their guides and drivers were fantastic! We especially loved the website!

Thanks Olivia and Tenley!

Date of experience: March 28, 2025

We had a wonderful experience in France. Our guides were superb - amazing knowledge that brought everything to life. The hotels - especially Bayeux - were great. We especially appreciated you overseeing things as we went along - cheese and wine tray in Paris was a lovely surprise. Thank you for all your help in making our trip memorable.
Anita Hidding

Date of experience: April 06, 2025

Thank you to Olivia at "French Touch Travel" for orchestrating such a wonderful trip for my family and I to London and Paris. This was our first time traveling to Europe and it was a great adventure! Olivia was very instrumental from the very beginning (about 8 months prior to travel) with providing key travel information/recommendations and a very detailed daily itinerary including sightseeing and restaurant suggestions. The app that we utilized during our trip was excellent in that everything was at our fingertips - itinerary, tickets, maps, messaging with Olivia, etc. The trip began with an unexpected illness on our first day in London, but Olivia promptly assisted with rescheduling our walking city tour with Sean - who was great - and getting us back on track. Afternoon Tea at the Ritz and the "Mrs. Doubtfire" play were the highlights in London.

Our journey in Paris began with a very enlightening Black/Jazz History Tour with our walking tour guide Maeva, who was absolutely terrific! Her knowledge and up-beat personality (especially with the kids) was absolutely remarkable. We learned a lot about some very famous Black Americans (e.g., Josephine Baker, Miles Davis, etc.) and enjoyed our first authentic French crepes during our walking tour - but definitely weren't our last in Paris! One of the key sights we wanted to see in Paris was Notre Dame since it's reopening. Tickets are difficult to obtain, but Olivia was able to secure tickets at the last minute and called us to make sure that we would be able to make it. We saw so many wonderful sights in such a seemingly short period of time in London and Paris (e.g., the Elizabeth Tower aka Big Ben, London Bridge, Tower of London, Buckingham Palace, Arc de Triomphe, Louvre Museum, Notre Dame, Sainte Chapelle, Eiffel Tower, etc.) to include a day trip to Walt Disney Studios and Disneyland Paris. The trip could not have ended more perfectly with an evening dinner cruise on the Seine with breathtaking views of a lit and sparkling Eiffel Tower. Seeing the Statue of Liberty (which we did not know existed in Paris) next to the Eiffel Tower at night was absolutely breathtaking.

This was my first time utilizing a travel agency for any trip. I know for sure that should we take another trip to Europe I will definitely contact Olivia @ French Touch Travel to assist with travel plans. Merci Beaucoup Olivia for helping to make this a family vacation that we will be talking about for years to come!

Date of experience: March 20, 2025

The team at FTT was great. They all worked together to make sure my family had a wonderful experience. Anytime adjustments were needed they were quick to communicate and ensure everything went seamless. The trip had something for everyone and their recommendations were spot on. I can't say enough about how easy the experience was and how they made sure all I had to do was relax and enjoy the trip.

Date of experience: March 15, 2025

I cannot say enough positive statements about our experience with French Touch Travel. Alexia and the other team members were phenomenal. We went from Normandy to Paris to Bordeaux to Basque Country. The planning process for the trip was hassle free. They asked all the right questions to ensure our trip had the experiences we wanted-food tours, wine tastings, museums, soccer game, D-Day, Mont saint Michel and more. The balance of planned excursions to free time was perfect. Every guide we had was professional, knowledgeable and personable-but more than that, it was clear that each guide loved what they did and the had a passion for what they were showing us. Every hotel we stayed in was spot on with the amenities we discussed in our planning. The agency was accommodating, easy to get in touch with when needed. Our trip was truly a vacation-all the details had been taken care of and all tickets were electronically available. I highly recommend using French Touch Travel Travel!

Date of experience: March 04, 2025