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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, patience, and extensive knowledge of fragrances. Consumers appreciate the personalized assistance they receive, with employees taking the time to understand individual preferences and offer tailored recommendations. Many reviewers highlight the exceptional customer service, noting the staff's willingness to go above and beyond to ensure a satisfying shopping experience. People also value the quality and variety of products available. The staff's expertise in guiding customers through the selection process is a recurring theme, with many reviewers expressing satisfaction with the fragrances they ultimately purchased. The positive feedback extends to both in-store and online experiences, with customers noting the reasonable prices and efficient service. Overall, reviewers express high levels of satisfaction and a strong likelihood of returning for future purchases.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

My salesman was phenomenal! He recommended some new scents I would have NEVER tried and I walked out with two new faves, one which is now my “ signature scent”. Best visit ever this time! Friendly sta... See more

Rated 5 out of 5 stars
Verified

The service was excellent- he took notes of our preferences and helped us find two perfumes that we loved at the end. He was attentive, very helpful and courteous. He respected our price range and he... See more

Rated 5 out of 5 stars
Verified

The associate who helped us was very friendly and patient. I had my special needs daughter with me and was allowing her to choose and make her own purchase. She gets very anxious interacting with peop... See more

Rated 5 out of 5 stars
Verified

It was my first time actually visiting the orange outlet and walking by I found this perfume store . The guy who helped me was very helpful recommending his top perfume sellers , I got a Dubai perfume... See more


Company details

  1. #11 of 29 best companies in Flavours, Fragrances and Aroma Supplier
  2. #3 of 5 best companies in Barber Supply Store
  3. #67 of 706 best companies in Clothing Store
  4. #11 of 45 best companies in Cosmetics Store
  5. #2 of 10 best companies in Dental Clinic
  6. #7 of 20 best companies in Eye Care Center
  7. #8 of 45 best companies in Hair Product Store
  8. #1 of 4 best companies in Nail Salon
  9. #38 of 102 best companies in Pharmacy
  10. #9 of 18 best companies in Skin Care Clinic
  11. #12 of 34 best companies in Wellness Center

About Fragrance Outlet

Written by the company

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.

The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.

Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

FREE SHIPPING

Written by the company

ON EVERY ORDER OVER $50
Orders over $50 (after discounts have been applied and excluding taxes) ship FREE in the 48 contiguous states.

GUARANTEE

100% PRODUCTS & SERVICE GUARANTEE

100% PRODUCTS & SERVICE GUARANTEE
Please note that we are not the manufacturer of any of the products we carry. Fragrance Outlet is a vendor of genuine brand-name fragrances; Fragrance Outlet is not associated with any of the Brands Sold on the website.

Absolutely NO imitations or knock-offs.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

The service was excellent

The service was excellent- he took notes of our preferences and helped us find two perfumes that we loved at the end. He was attentive, very helpful and courteous.
He respected our price range and helped us stay within budget

Date of experience: July 05, 2025

Rated 5 out of 5 stars
Verified

It was my first time actually visiting…

It was my first time actually visiting the orange outlet and walking by I found this perfume store . The guy who helped me was very helpful recommending his top perfume sellers , I got a Dubai perfume that Iam inlove with . It was a great experience for myself .

Date of experience: July 05, 2025

Rated 5 out of 5 stars
Verified

My salesman was phenomenal

My salesman was phenomenal! He recommended some new scents I would have NEVER tried and I walked out with two new faves, one which is now my “ signature scent”. Best visit ever this time! Friendly staff and KNOWLEDGEABLE!!

Date of experience: July 01, 2025

Rated 5 out of 5 stars
Verified

What a team!

The whole team was happy to help. The scents were fully explained. My daughter and wife took time to pick and every scent was well noted. When the time came to choose the clerk and store manager in insuring we got the best choice with maximum saving. Will return any occasion I get.

Date of experience: June 30, 2025

Rated 5 out of 5 stars
Verified

Good place to buy fragrances.

The lady behind the counter was so nice and professional explaning a lot regarding the fragrances, what is the base and how long it will last. When and in what occasions to be used and so on. Thank you very much.

Date of experience: July 01, 2025

Rated 5 out of 5 stars

Abalico is a premium German brand…

Abalico is a premium German brand dedicated to the art and science of professional nail care, nail design, and cosmetic products. With a focus on innovation, quality, and style, Abalico offers a comprehensive range of high-performance gels, nail polishes, tools, and accessories tailored for salons, nail artists, and beauty professionals.

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Verified

Great choices and prices

Great choices and prices. Did want Yve Saint Lauren Opium Crean but cant find anywhere. My girl is sad. Can you help?

Date of experience: June 19, 2025

Rated 4 out of 5 stars
Verified

Hello

The employee who helped me was very helpful was mostly trying to make a sale though as what I bought wasn't oil based like I had asked but what I purchased smelled good and worth it

Date of experience: July 02, 2025

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