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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery service and the excellent packaging, ensuring products arrive in perfect condition. People appreciate the wide selection of authentic fragrances available at competitive prices, often highlighting the value of travel-sized options for sampling. The ordering process is described as easy and smooth, with clear communication about shipping and prompt delivery. Consumers also value the extra touches, such as free samples and occasional gifts, which enhance the overall shopping experience. Many reviewers express their intent to become repeat customers, citing the combination of great prices, fast shipping, and authentic products as key factors in their satisfaction. The positive experiences shared reflect a strong consensus on the quality of service and products offered.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Absolutely LOVE shopping at Fragrance Lord! Lightning fast shipping and great selection of fragrances! My only complaint is I wish you restocked items quicker but I understand that due to the excellen... See more

Company replied

Rated 5 out of 5 stars

Fast delivery!! I’m so very pleased that I purchased my sample fragrances from Fragrance Lord. All fragrances are genuine, no dupes!! I received my order within two days of placing my order. I will be... See more

Company replied

Rated 5 out of 5 stars

Ive bought Sedley, Jazz Club and now Sospiro Vibrato from Fragrance Lord! Not only do they always have the best pricing, but shipping, packaging, and the entire experience is beyond amazing. Shipping... See more

Company replied

Rated 5 out of 5 stars

I had bought many many fragrances and travel size decants from Fragrancelord and they had never let me down. Price nice shipping fast and a wide variety of products to choose from! A+ experience!!

Company replied


Company details

  1. #29 of 132 best companies in Health and Beauty Shop

Written by the company

Welcome to Fragrance Lord FragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs. Our Product Guarantee Fragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at sales@fragrancelord.com Exceptional Customer Service Your satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email info@fragrancelord.com, and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

869 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Excellent

Great prices, fast shipping, updates throughout process

Date of experience: July 05, 2025

Fragrance Lord logo

Reply from Fragrance Lord

Hi Deanna,

Thank you for the kind words! We're so glad you enjoyed the experience—great prices, quick delivery, and staying in the loop are what we aim for every time.

Can’t wait to help you find your next favorite fragrance soon!

Rated 5 out of 5 stars

A+ experience with Fragrancelord

I had bought many many fragrances and travel size decants from Fragrancelord and they had never let me down. Price nice shipping fast and a wide variety of products to choose from! A+ experience!!

Date of experience: July 04, 2025

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Reply from Fragrance Lord

Hi Pedro,

We're beyond grateful for your continued support and awesome words! It means so much to hear that you've had consistent A+ experiences with us—from our pricing and speedy shipping to the wide selection of fragrances and travel-size decants. We're here to make your scent journey smooth and exciting every time!

If you're ever looking to explore something new, feel free to reach out—we're always happy to help you discover your next favorite.

Thank you for being a part of the Fragrance Lord family!

Rated 5 out of 5 stars

Fast delivery!

Fast delivery!! I’m so very pleased that I purchased my sample fragrances from Fragrance Lord. All fragrances are genuine, no dupes!! I received my order within two days of placing my order. I will be purchasing again from this company. VERY PLEASED customer!!

Date of experience: July 01, 2025

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Reply from Fragrance Lord

Thank you, Ellen! 🚀 We're so glad to hear you loved the fast delivery and authentic samples—no dupes here, ever! It's awesome to know your order arrived so quickly and left a great impression. We can’t wait to have you back for your next fragrance pick! 🌟💐

Rated 1 out of 5 stars
Verified

Place an order a week ago only to hear…

Place an order a week ago only to hear if will not be fulfilled and haven’t received my refund yet 😡

Date of experience: June 25, 2025

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Reply from Fragrance Lord

Hi Akilo,

We truly apologize for the delay and completely understand your frustration. Unfortunately, the issue stemmed from a carrier-related complication that affected the fulfillment of your order.

Our internal team has already processed your refund to avoid any further inconvenience. The refund is currently pending and typically takes 3 to 5 business days to reflect in your account. Please rest assured—your money is on its way, and this was done proactively by our team to prevent any more issues.

We appreciate your patience and sincerely apologize again for the trouble caused.

Rated 5 out of 5 stars
Verified

Absolutely LOVE shopping at Fragrance…

Absolutely LOVE shopping at Fragrance Lord! Lightning fast shipping and great selection of fragrances! My only complaint is I wish you restocked items quicker but I understand that due to the excellent prices you offer it’s hard to keep things in stock. Really amazing experience shopping here, my go to whenever the fragrance I want is in stock here!

Date of experience: June 25, 2025

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Reply from Fragrance Lord

Thank you so much, MJ! 🙌 We're thrilled to be your go-to spot for fragrance finds and that our fast shipping and pricing stood out. We hear you on the restocks—it’s true, some favorites fly off the shelves fast! We're always working to bring them back ASAP. Keep an eye out, and feel free to sign up for restock alerts on your favorites. Can't wait to have you back! 💥💐

Rated 1 out of 5 stars
Verified

The scent is not strong at all

The scent is not strong at all. I will never purchase from this store again. A hundred dollars wasted. Thanks a lot. SMH 🤦🏾‍♂️

Date of experience: June 24, 2025

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Reply from Fragrance Lord

Hi Tylon,

We’re truly sorry to hear about your experience and appreciate you sharing your concerns. At FragranceLord.com, we stand behind every product we ship and source all our fragrances directly from the brands or authorized boutiques.

Please reach out to our support team at info@fragrancelord.com so we can assist you further and help make this right. Your satisfaction matters to us.

Rated 5 out of 5 stars
Verified

Reasonably priced

Reasonably priced, fast shipping, authentic products

Date of experience: June 23, 2025

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Reply from Fragrance Lord

Thanks, Brandon! We’re glad you appreciated the value, speedy delivery, and authenticity—we take pride in all three. If you're thinking about your next scent, check out Mancera Cedrat Boise—fresh, fruity, and a fantastic crowd-pleaser!

Rated 5 out of 5 stars
Verified

My order got hung up at the usps and…

My order got hung up at the usps and came late but that wasnt due to anything that Fragrancelord did. They shipped my order out very quickly actually. My order was packaged nicely and I enjoyed the sample as well. I will definitely order from them again.

Date of experience: June 23, 2025

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Reply from Fragrance Lord

Thank you so much, Aresha! We're grateful for your understanding and kind words despite the USPS delay. We're thrilled to hear you enjoyed the sample and appreciated the quick shipping and packaging. We look forward to serving you again soon—your loyalty means a lot!

Rated 5 out of 5 stars

Great fragrance

Great fragrance, great communication and price! Fast delivery!

Date of experience: June 30, 2025

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Reply from Fragrance Lord

Thanks a ton, Steven! We’re so glad you had a great experience—from the scent itself to our service and delivery. If you’re ready to explore more, check out Initio Parfums Side Effect—a bold, spicy-vanilla masterpiece that never disappoints!

Rated 5 out of 5 stars

Legit product

Very pleased with the service provided and now i know i can trust this website. Fair prices.

Date of experience: June 27, 2025

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Reply from Fragrance Lord

Thank you, Nestor! We're so glad you’re happy with your experience and felt confident shopping with us. Your trust means everything, and we’re here anytime you’re ready for your next fragrance journey!

Rated 2 out of 5 stars

the bottle i purchased was fake unfortunately

the bottle i purchased was fake

Date of experience: April 29, 2025

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Reply from Fragrance Lord

Hi Dear, we're sorry to hear about your concern. Please rest assured that every product we sell is 100% authentic—we source directly from the brands or authorized boutiques. Fragrance Lord proudly stands behind every item we ship. For further assistance, our customer support team will be reaching out to help resolve this promptly.

Rated 5 out of 5 stars

Great Pricing, Shipping and Experience!

Ive bought Sedley, Jazz Club and now Sospiro Vibrato from Fragrance Lord! Not only do they always have the best pricing, but shipping, packaging, and the entire experience is beyond amazing. Shipping has always been fast, the team has always been more than helpful with any questions I have, and overall it makes me glad to support them. Whenever I am thinking of buying a fragrance I always immediately check if Fragrance Lord has it available. Hopefully one day I can visit their in person store.

Date of experience: June 26, 2025

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Reply from Fragrance Lord

Thank you so much, Alessandra! We're truly honored to be your go-to for fragrances. You've picked some absolute gems—Sedley’s fresh elegance, Jazz Club’s cozy booziness, and now Sospiro Vibrato with its vibrant blend of citrus, florals, and musks. We can’t wait to welcome you to our store one day—you’ll feel right at home! 💐

Rated 5 out of 5 stars

Quick Delivery

Very quick delivery. Cute package. And thank for the sample!

Date of experience: June 25, 2025

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Reply from Fragrance Lord

Thank you, Tracy! We're so glad you enjoyed the quick delivery and packaging—we always aim to make your unboxing feel special. Happy you liked the sample too! Can’t wait to send you your next fragrance treat! 🌟

Rated 5 out of 5 stars

Great overall experience

Extremely fast shipping, great prices, and they even included a free sample.

Date of experience: June 14, 2025

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Reply from Fragrance Lord

Thank you, Taylor! We’re so glad you had a great experience with us—fast shipping, great deals, and a little surprise sample are what we love to deliver. We can’t wait to help you find your next fragrance favorite!

Rated 5 out of 5 stars
Verified

Thank you for communicating about when…

Thank you for communicating about when my package left , when it would be arriving and when it had arrived . Prompt , I received what I had ordered. Reasonably.Priced . I will be ordering more soon! Thank you ! Cynthia 💛

Date of experience: May 28, 2025

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Reply from Fragrance Lord

Cynthia, thank you so much for your kind words! 💛 We're delighted to hear that our communication and service met your expectations and that you received everything just as ordered. We can’t wait to serve you again—your next fragrance gem awaits!

Rated 5 out of 5 stars

Best summer fragrance

Order was shipped fast and arrived much sooner than expected. Fragrance is authentic and I enjoyed the sample included. My first purchase from this site but definitely won’t be my last.

Date of experience: June 13, 2025

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Reply from Fragrance Lord

Thank you, DJ! We’re thrilled you loved the fragrance and had a smooth first experience with us. Fast shipping, authenticity, and surprise samples are just the beginning—welcome to the Fragrance Lord family!

Rated 5 out of 5 stars
Verified

Excellent packaging

The scents amazing, packing was great. The travel spray bottles feel a lot sturdier than other fragrance sample companies I order from. The sample I received was nice as well. Will be ordering again.

Date of experience: May 28, 2025

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Reply from Fragrance Lord

Thank you, Christopher! We're thrilled to hear you had such a positive experience — from the sturdy travel spray bottles to the standout scent itself. We take pride in making sure every order arrives with care, and it’s awesome to know that our packaging and sample quality stood out compared to others.

If you loved your sample and are ready to explore more, let us know what notes or vibes you’re into — we’ll gladly recommend your next full-size fragrance. Looking forward to your next order and continuing this scent journey with you!

Rated 5 out of 5 stars

It’s was Great!!!!!

Date of experience: June 11, 2025

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Reply from Fragrance Lord

Thanks, Jamelle! We're so glad you loved it!

Basic Invitation blends fresh bergamot, lavender, and apple with a warm base of amber and vanilla — smooth and elegant. If you're into that, try Parfums de Marly Layton next. It’s a crowd-pleaser with a similar vibe!

Rated 5 out of 5 stars
Verified

Great product fast shipping competitive…

Great product fast shipping competitive prices!

Date of experience: May 27, 2025

Fragrance Lord logo

Reply from Fragrance Lord

Thank you so much, Shar! We’re delighted you had a smooth experience with us—great products, quick delivery, and competitive pricing are exactly what we strive for. We're excited to help you discover more amazing fragrances soon!

Rated 5 out of 5 stars
Verified

Multiple purchases in everyone has been…

Multiple purchases in everyone has been helpful and great authentic products!

Date of experience: May 26, 2025

Fragrance Lord logo

Reply from Fragrance Lord

Thank you, Joaquin! We truly appreciate your loyalty and are thrilled you're happy with our service and authentic fragrances. If you're looking to discover a new scent, we recommend trying Parfums de Marly Layton or Creed Aventus—both are standout choices that many of our returning customers love. Enjoy!

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