Foxinthebox Reviews 52

Ordered a refurbished power supply for a Dell PowerEdge T110 II. Arrived in time and works well. Well handled order.

Date of experience: June 13, 2025

Date of experience: May 26, 2025

Quick delivery, good product
Very happy.

Date of experience: October 26, 2024

Product was as expected - a refurbished laptop. It was ready on time and we received excellent service.

Date of experience: September 03, 2024

Fantastic customer service. Put together a great work station for me at an excellent price. Arranged for Saturday delivery at his own expense as I needed the machine before Monday. Had a slight issue shortly after delivery and immediately sought to resolve. The guarantee is genuine and great. This is a real example of how a small business can do customer service far better than larger organisations. By comparison I had to return a unit to dell refurbished and the experience was not good!

Date of experience: June 01, 2024

I am very happy with the service and product. I needed to upgrade my computer on a budget. I selected a computer with specifications that would make it more suitable for video editing. I ordered an HP workstation with 64GB RAM, 3.8/3.9GHz processor, with 250GB SSD and 8GB graphics card. The support is also very good. I had an issue unrelated to the workstation but concerning a PC monitor bought elsewhere, and I received a prompt e-mail response even though it was the weekend.

Date of experience: February 21, 2024

Absolutely fantastic company with second to none customer service. Had a problem with a PC I purchased back in 2023 through fault of my own and one of the advisers was able to resolve the issue via what's app video call. Fantastic service and would highly recommend this company.

Date of experience: February 02, 2024

Goods as described with fast delivery. Would definitely buy from again.

Date of experience: January 15, 2024

Good transaction, a little slow, but quality computer and space to add slave drives

Date of experience: January 11, 2024

This is my first order from the store.
I ordered the DELL T3610 Workstation E5-1650v2 64GB Quadro K4000 512GB SSD 1TB SATA and they gave me a bluetooth WiFi adapter for free plus a -10% on the price because of my first order!
Then we had some issues:
Firstly the courier decided to play football with the parcel and the first computer came broken! But the guys from Foxinthebox, in 2 days they setup and sent me a new one.
Second, because of the holidays they didn't have memory and SSD's available, so they asked me if I could transfer the parts from the broken one to the new that arrived.
With the very precise guidance of Mr Valentin I setup the computer via Whatsup, and managed to sort any settings for the workstation to run smoothly!
I've never setup a computer before, but he helped me do that with no problems.
I highly recommend the company because they are problem solvers and takes personally the issues that might appears.
Very happy for my purchase.

Date of experience: December 15, 2023

Excellent product, very reasonably priced and the service and delivery was second to none, one very happy customer who will return.

Date of experience: December 20, 2023

Date of experience: December 13, 2023

So knowledgeable, was cert specific about what I needed and why, dod not try to sell me something for more money than I needed. Real professional

Date of experience: December 08, 2023

Fox-in-the-box should use different delivery service - Parcelforce are a JOKE.
Phantom delivery attempts cause me untold grief - go to depot and 'hello' parcel not there !
Not only have I 'missed' an attempted delivery , but I have wasted MY time and MY fuel to collect (as per Parcelforce website) to still not receive delivery until the following day.

Date of experience: October 26, 2023

I got a great beginners gaming PC from fox in the box. Worked well, looked great and came with everything I needed at a really good price. After 10 Months however it developed a 'boot loop' and wouldn't load windows. Contacted Fox in the box and after returning the PC they diagnosed it and repaired it and sent it back all under my 1 year warranty.

Date of experience: October 20, 2023

Item as advertised prompt delivery would use again

Date of experience: October 19, 2023

Date of experience: January 16, 2023

The whole procedure was quick and efficient especially impressed with the chat man

Date of experience: August 21, 2023

I was very glad to of got my order
with fox in the box
It was great to of shopped here

Date of experience: August 07, 2023

Very happy. System huge upgrade especially when handling 3d objects.

Date of experience: July 31, 2023