My experience has been great! Not only the treatment is helping me tremendously, but the support I get is spot on. It has been an easy process for me for scheduling blood exams and visits (teledoc)... See more
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I have been absolutely amazed at how easy this has been but still make sure to monitor levels to maintain safety. So unbelievably easy to communicate with (even on Sunday if need be). This medication... See more
They actually care. My provider before fountain never knew what dose he had me on, and put me on everything under the sun from the get go. With Fountain, even having spoken with numerous professionals... See more
I’ve been working with Fountain TRT for a couple years now. I went into the process without much expectation, but for me, I found the treatment improved many aspects of my life. I didn’t expect mood... See more
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FountainTRT is the new, smarter way to solve Low T. We're the #1 most-convenient online TRT membership. You can get started with our Personalized TRT Evaluation that includes everything you need to see if you qualify for TRT!
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United States
- support@fountaintrt.com
- fountaintrt.com
Hasn’t replied to negative reviews
FountainTRT is THE Official Real Deal, Reviewed By A Living Patient
Fountain is not just an online provider. They are a true, board-certified-led medical team! After visiting my PCP and a local endocrinologist, the absence of faith in hormone therapy was unpleasant and made me feel ostracized for wanting to correct a medical diagnosis I have had for 10 years. At 42, I am not in the business if going with providers with thousands of "members". FountainTRT is essential. Prior to bloodwork, I took advantage of a full bloodwork baseline. At 233, my Testosterone had been the underlying cause of symptomology-treatment for at least six years. I was done. I checked out many different providers, and the responsiveness, comprehensive bloodwork and therapy options, quick (almost immediate) turnaround time for messages was stellar. No other provider addressed my desire to have children once I marry, but my APRN was more-than-willing to recommend (without me having to ask) if I am considering having a child, I should add hCG alongside Testosterone cypionate. The instructions are the most in-depth, health-focused of them all. I already feel better after one month. My skin has improved, my libido is normalized, and I am certain they actually care. Items in my bloodwork were addressed fully and I am satisfied enough to score 5/5, which is not my norm. Thanks to the Fountain team, my appointment for bloodwork and provider were quick and I began treatment within two weeks.
Guys, don't wait to correct your main hormone, if it is found to be at unacceptable levels. Trust the team and have a good experience that is genuine and always on time. Look nowhere else, it is more than worth the little extra to have the treatment team I do guiding the therapy. It's a game-changer. I will update as more time passes also, as I've seen multiple reviews of men just like me that have stayed with Fountain for 1+ years.
Date of experience: May 29, 2025
Signed up online
Signed up online, they use labcorp to do there bloodwork testing showed up to location and they are completely closed. Do your research before booking. Disappointed to say the least
Date of experience: June 30, 2025
Make to Accomodate Someone Else
I woke up at 615am for my 630am am my time (pacific) for my video appointment and was told "I" had to reschedule as there was not going to be enough time for "my" visit as the person before me "was 20 min late to their visit so their wasnt going to enough time for my visit". So instead of telling the person who was late to reschedule, they instead told the person who was on time (me) to reschedule. Definitely cant make the person who late reschedule. Glad there was enough time for the person who was late. You know because that makes complete sense.
Date of experience: June 30, 2025
I feel younger and just better overall
I feel younger and just better overall. The doctors have always listened and make me feel like my opinions matter. Great delivery with all my meds. Excellent communication. I recommend Fountain TRT to everyone.
Date of experience: May 27, 2025
I have been using them for TRT for over…
I have been using them for TRT for over a year and weightloss as well.
Great company great process for a personalized medical trearment plan.
I get blood work often and extra appointments when needed ro keep me in the ranges my doctor and me agreed upon prior to treatment.
Texting works great for everything, seemed weird ar forsr but the staff monitors texts and responds quickly and effectively.
Highly recommend them.
Date of experience: May 25, 2025
I’m writing not only as a new patient
I’m writing not only as a new patient, but as a medical professional in the endocrinology field. I know what I am talking about when I tell you that Dr. Josh Faucett is one of the most solid, knowledgeable and thorough appointments I have ever had or witnessed. I’m hesitant about medical care delivery in the virtual space but he was outstanding.
Date of experience: March 05, 2025
Exceptional customer service provided by Jackie and Fountain’s customer service department
I cannot speak highly enough of the exceptional customer service provided by Jackie and Fountain TRT’s customer service department. Their attentiveness and quick response to my needs have been nothing short of outstanding. Any time I’ve had a question or needed support, a simple text was all it took, and help was immediate—professional, friendly, and thorough. This review is solely for Jackie and their phenomenal customer service team, who truly go above and beyond to ensure a seamless and positive experience. Thank you, Fountain TRT, for setting the bar so high!
Date of experience: May 01, 2025
Over 1 year using them - Great so far!
My experience has been great! Not only the treatment is helping me tremendously, but the support I get is spot on.
It has been an easy process for me for scheduling blood exams and visits (teledoc).
I experienced a couple issues with orders but the support team (SMS) is super responsive and address things timely.
I’ve been a customer for over one year now.
Date of experience: April 21, 2025
My TRT journey has been a positive one…
My TRT journey has been a positive one thanks to Fountain! Prompt, thoughtful communication and all the information needed to make an informed choice. I'm 50 year old started to feel like one. About 4 months in and everything feels better. No negative side affects whatsoever only positive ones. If you're reading this and thinking about treatment ask yourself only one question "can I afford it" if the answer is yes stop worrying / thinking / analyzing it to death! I did that for months leading up to treatment my regret is that I waited so long.
I opted for self injections, medication comes promptly and fountain does fantastic job informing you exactly everything you need to know with written & video instructions so your administering the medicine with confidence
Date of experience: April 18, 2025
Highly Recommend – A Life-Changing Experience with Outstanding Support!
I couldn’t be happier with the service I received. From start to finish, the team was professional, supportive, and genuinely committed to helping me succeed. If you’re looking to make a positive change and want to work with a reputable company that truly values its customers, look no further. Their customer service is top-notch, and the experience has been nothing short of transformative. I highly recommend this service to anyone ready to take the next step.
Date of experience: April 15, 2025
Fountain cares about your well being
Dr. Stember is personable and put me at ease during our conversation. Fountain is very responsive to texts and calls, I have been using this service for over 3 years. I would recommend this service for any male looking to sustain a healthy lifestyle.
Date of experience: April 14, 2025
Fountain TRT Changed My Life
I lived the gym life, working out consistently, gaining muscle, and feeling great. But then an injury changed everything. I had to stop training completely, and recovery took years. After finally healing through surgery, I was excited to get back to it. But no matter how hard I pushed, I couldn’t get back to where I was. I felt constantly exhausted, and no matter what I did, lean muscle mass wouldn’t return. I didn’t feel like myself anymore.
That’s when I reached out to Fountain TRT. The team was kind, understanding, and professional. They took my concerns seriously and helped me get the proper testing. The results were clear—my testosterone levels had dropped significantly. I used to be higher than normal; now I was below the normal range.
Once I started treatment with Fountain TRT, everything changed. I began building lean muscle again. I felt my first real muscle pump in over a decade. Most importantly, I’m starting to look like myself again and feel like myself again.
I’m truly grateful for Fountain TRT.
Date of experience: March 29, 2025
Quality service and quality products
From the start my experience with Fountain TRT was 5stars. Very helpful, very thorough explanation of my choices and what to expect. Quality service, quality products and I feel great all around . I can't thank them enough.
Date of experience: March 25, 2025
Easy to get in touch with the provider
Easy to get in touch with the provider! Easy prescription and refills. I’m on day 90 of the hormone replacement therapy and feel amazing! I’m very happy with the provider and the hormones! I had to reschedule my labs a couple of times because of travel for work. And it was very easy to give them my availability and they found a lab place for me and the times.
Date of experience: March 24, 2025
Don’t feel it YET
So I am on the cream but I do not rub it on my shoulders. I do two clicks in the morning and two clicks at night on my scrotum skin because I feel putting on my shoulders is pointless and I wanna be optimized, but so far after 10 days I feel anything yet when I get my blood work done, and my levels aren’t at least double or more then I’ll probably either switch to injections or even look towards another pharmacy
Date of experience: March 16, 2025
Great experience using this product
Great experience using this product. I have seen changes in my health totally..
Date of experience: March 15, 2025
I have been absolutely amazed with this company!
I have been absolutely amazed at how easy this has been but still make sure to monitor levels to maintain safety. So unbelievably easy to communicate with (even on Sunday if need be). This medication should be easily available and they do it despite the hurdles I'm sure the government and Bureaucracy put in the way. Can't say enough good about this establishment. Do yourself a favor guys and check it out. Testosterone WILL make you feel better if you need it.
Date of experience: March 11, 2025
Seriously the best customer service I…
Seriously the best customer service I have ever experienced it's literally 24/7. While on there trt program I feel alive again for the first time in years, seriously didn't expect these results! With everything they have done for me I am personally recommending them to any man i know who suffers from what I went through.
Date of experience: March 11, 2025
Life changing treatment
I’ve been working with Fountain TRT for a couple years now. I went into the process without much expectation, but for me, I found the treatment improved many aspects of my life. I didn’t expect mood to be one of them but found it helpful there too even though I didn’t think I needed that. Strength has improved, libido improved, and minor aches and pains are now gone, especially in my knees. This has been a very worthwhile experience combined with better diet and exercise.
Date of experience: March 06, 2025
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