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Rated 5 out of 5 stars

Found is a great bank for a business owner. It has many applications that are useful , I really recommend this online bank! they have pockets for different money allocations, tax calculations and fili... See more

Rated 5 out of 5 stars

As a Business checking member; I've found them to be very professional ( examine all the business tools awaiting you; and, all my transactions have been quick, same day....They exceed what it means"... See more

Rated 1 out of 5 stars

I have been trying to dispute a charge on my account for weeks and I'm getting NOWHERE! All I get is an email from someone in their "risk department" asking another question, which is clearly somethin... See more

Rated 5 out of 5 stars

It's a great business checking for an independent contractor or a small business. Easy to use and it helps you with booking things. Love it!


Company details

  1. #134 of 207 best companies in Alternative Financial Service
  2. #9 of 16 best companies in Accounting Software Company
  3. #4 of 10 best companies in Bookkeeping Service
  4. #68 of 112 best companies in Financial Institution
  5. #187 of 253 best companies in Non-Bank Financial Service

About Found

Written by the company

Found was built to make self-employment easier. With smart business banking and powerful, easy-to-use tools, Found makes banking, bookkeeping, taxes, and invoicing—all your paperwork—simpler than ever.

Your Found debit Mastercard automatically tracks your expenses and flags tax write-offs, helping you save on taxes without the spreadsheets. Easily categorize expenses, run reports, send invoices, and save receipts—all from the app, and all for free. And Found’s auto-saving for taxes means you’ll never be caught unprepared at tax time.

No hidden fees, no minimum balance—just smart banking that saves time. Sign up in minutes and find out why thousands of businesses rely on Found. Love what you do. Let Found do the rest.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

946 reviews

5-star
4-star
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1-star

Replied to 86% of negative reviews

Typically takes over 1 month to reply


Rated 1 out of 5 stars

If I could leave less than one star, I would

If I could leave less than one star, I would. I am so disappointed in Found. I’ve been banking with them for nearly 4 years and had no real complaints until now. I was supposed to provide my EIN number, which I did but overlooked the request to provide the actual letter from the IRS. I was informed a few weeks later that my account was frozen until I did so, which I immediately did. Should’ve been a straight forward process but instead it has been nearly two weeks with no word from Found. I have called (which was pointless because the automated message said they can’t handle frozen accounts over the phone, but I have tried repeatedly anyways), emailed, messaged through the app, etc a total of 12 times. NOTHING. So they have access to ALL of my business money and I have missed payments, deadlines, my money has been returned to senders. It’s absolutely ridiculous and I will be looking into legal action, because what else can I do? How do you get your money back from a bank that won’t answer you? Do yourself a favor and bank with a company who will actually respond to their customers.

Date of experience: June 26, 2025

Rated 5 out of 5 stars

Found is a great bank for a business…

Found is a great bank for a business owner. It has many applications that are useful , I really recommend this online bank! they have pockets for different money allocations, tax calculations and filings for you, 1099 filings, business transactions allocations, and many more! its all you need!

Date of experience: July 05, 2025

Rated 1 out of 5 stars

Piece of crap financial shop with no customer service

I have been trying to dispute a charge on my account for weeks and I'm getting NOWHERE! All I get is an email from someone in their "risk department" asking another question, which is clearly something they should know, if they ACTUALLY work in the risk department. These are just needless tactics to keep from crediting my account. With my money being backed by the FDIC, there should not be "tactics" used to not process my dispute but file a claim since my money is suppose to be protected. They don't care and will not process any claims. This is NOT a real bank.

Date of experience: July 03, 2025

Rated 1 out of 5 stars

FoundBank Is Playing with Small Business Money

We opened a brand-new business account with FoundBank, made a few legit small purchases (gas station and Walgreens), and out of nowhere, our account was frozen without warning. No call. No email. No investigation. Just silence — and now we’re being told we can’t access OUR money until August 29th. That’s TWO MONTHS they’re holding our business funds with zero explanation.

We’re a small, Black-owned business trying to grow and serve our community. We rely on that money to operate day-to-day. FoundBank didn’t ask questions, didn’t verify anything — they just locked us out like we don’t matter.

And after looking them up? We realized this isn’t new. FoundBank has a pattern of doing this to new customers, especially small businesses.

We’re speaking out because this is bigger than just us. If you’re a small business, stay far away. This kind of shady banking practice can put people out of business.

Date of experience: June 30, 2025

Found logo

Reply from Found

Hi there. For the protection and security of our customers, we sometimes require some additional information about your business and use of Found. We know that this can be disruptive, but appreciate your understanding and apologize for any inconvenience this may have caused.

Rated 5 out of 5 stars

Found is a great banking application…

Found is a great banking application for people who want to streamline their business financing. Not to mention the ease of organizing and budgeting within the app are great. Found is an awesome business banking app, I would recommend to anyone.

Date of experience: June 28, 2025

Rated 1 out of 5 stars

features poorly implemented

does not support wire transfers, does not support zelle.
the virtual card system they have does not work properly.

The implementation of features such as pockets is terrible. They will make a payment from a pocket even if there are no funds in that pocket. The whole idea is completely flawed.

They freeze your account randomly.

I moved to a bank accoutn with a real bank rather than found. If you are using found for your business banking, you are putting your whole buisness at risk.

Date of experience: June 20, 2025

Found logo

Reply from Found

Hi there, thanks for sharing this feedback. While it is correct that Found does not currently support Zelle, we do support both inbound and outbound domestic wire transfers.

As for the concern about pockets, it sounds like you may be referring to flexible spending, which allows you to spend up to your total account balance. You can disable this feature at any time from your pocket settings.

Finally, to address your concern about frozen accounts—for the protection and security of our customers, we sometimes require some additional information about your business and use of Found. We know that this can be disruptive, but appreciate your understanding and apologize for any inconvenience this may have caused.

Rated 5 out of 5 stars

As a Business checking member

As a Business checking member; I've found them to be very professional ( examine all the business tools awaiting you; and, all my transactions have been quick, same day....They exceed what it means" to be a Business checking account". Love them!!!

Date of experience: June 20, 2025

Rated 5 out of 5 stars

I have had the best experience with…

I have had the best experience with Found and the customer service team. They are always responsive and friendly and quick to answer any questions I may have the banking is by far the most reliable and efficient service I could possibly ask for thanks for always being there and providing the best service I could ask for

Date of experience: June 22, 2025

Rated 5 out of 5 stars

Highly recommend for independent…

Highly recommend for independent contractors and small business startups. It’s designed to handle some of the items we sometimes forget as business owners when it comes to business banking.

Date of experience: June 17, 2025

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