Verified
FOREVER is awesome I took advantage of the 50% off a couple of months ago. That made it possible for me to send in all of our home videos and have them digitized. There was still room for audio tap... See more
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Verified
Forever is such a great company and software. I have over 57K pictures stored in the Historian portion. I now use the software for creating albums and having them published. Every time I call or em... See more
Verified
Good quality overall, but I was very disappointed with the centers of some of the double page spreads. They were messy (for the first time ever)...not a cleancut center (maybe the sewing job was off?)... See more
Verified
I asked for you guys to come up with facial recognition capabilities so i could easily clean up my account and get rid of unnecessary duplicates. You listened to me and came up with an option that I... See more
Company details
- #4 of 9 best companies in Cloud Storage Service
- #12 of 55 best companies in Media Company
- #11 of 25 best companies in Photo Printing Service
- #3 of 7 best companies in Photo Restoration Service
- #2 of 4 best companies in Scrapbooking Store
About FOREVER
Written by the company
FOREVER is your #1 trusted source for digitization, cloud storage, printing, and more. We're a one-stop shop for all of your memories.
Contact info
United States
- 1-888-367-3837
- support@forever.com
- forever.com
4.7
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Verified
Given how old my movies were and how…
Given how old my movies were and how bad a photographer my dad was. I was happy to see my childhood again after 50 some years.
Date of experience: June 25, 2025
Verified
Ease and reliable service
Ease and reliable service. Photo scans were very good and love they they were automatically uploaded into my Forever Storage.
Date of experience: June 16, 2025
Verified
Excellent
Excellent
You did a great job
Well, recommend you to others
Date of experience: June 25, 2025
Verified
FOREVER is awesome!
FOREVER is awesome I took advantage of the 50% off a couple of months ago. That made it possible for me to send in all of our home videos and have them digitized. There was still room for audio tapes and a scrapbook. All of that was in one box.
The results are phenomenal and there’s no price on the peace of mind having those memories preserved.
Kudos to the ambassador, Skye. She gave me awesome tips and personal help for downloading and filing the downloads appropriately.
Thanks, Forever!
Date of experience: June 18, 2025
Verified
This is where I preserve my memories—my…
This is where I preserve my memories—my life, both past and present—for future generations to discover. It allows me to tell my story, name the people in it, and organise albums, documents, photos, and precious keepsakes. It's more than just storage—it's my digital ancestry.
Date of experience: June 24, 2025
Verified
Verified
Excellent Customer Service from FOREVER
Date of experience: June 23, 2025
Verified
Knowledgeable consultants
Forever is such a great company and software. I have over 57K pictures stored in the Historian portion. I now use the software for creating albums and having them published. Every time I call or email for support, they answer immediately and make sure I get my issues handled. Mostly it's training they help me with as there are no software issues to complain about. AWESOME!
Date of experience: June 20, 2025
Verified
In checking out with a big order
In checking out with a big order, I never saw a box that said to use my account balance to pay, so it charged my CC. My account rep was able to quickly and easily get the charges reversed and my balance used. Very helpful and it was quickly done.
Date of experience: June 23, 2025
Verified
Customer service was quick to respond…
Customer service was quick to respond with great instructions for me.
Date of experience: June 23, 2025
Verified
Quick Shipping TImes & they always have…
Quick Shipping TImes & they always have awesome customer service!
Date of experience: June 23, 2025
Verified
Verified
I love the products and great customer…
I love the products and great customer service I receive. There is help available and can talk to real people when needed.
Date of experience: June 23, 2025
Verified
Facial Recognition: CHECK!
I asked for you guys to come up with facial recognition capabilities so i could easily clean up my account and get rid of unnecessary duplicates. You listened to me and came up with an option that I can afford for a year. I am busily and happily taking advantage of the facial recognition as much as possible for the next twelve months. THANK YOU!
Date of experience: June 20, 2025
Verified
Love the products
Date of experience: June 22, 2025
Verified
Disappointed in double page spread centers
Good quality overall, but I was very disappointed with the centers of some of the double page spreads. They were messy (for the first time ever)...not a cleancut center (maybe the sewing job was off?) plus what I had lined up across the center in several of the double page spreads was no longer lined up.
Date of experience: June 16, 2025
Verified
Great Experience!!!
My experience with Forever was great!!! I was having difficulty uploading my completed digital album to the Forever website to purchase. The associate who assisted me was kind, patient, knowledgeable, friendly, personable and professional. She was able to diagnose the issue, provide the solution and execute the plan. I was able to purchase my album!!! Thank you for having such wonderful customer support!!!
Date of experience: June 13, 2025
Verified
Fast Delivery!…
This is the second book that I ordered this year. The first 88 pages long took a week. This book was even less! Good job getting things processed and out so quickly.
Date of experience: June 20, 2025
Reply from FOREVER
We're delighted to hear that your second order was processed and delivered promptly, and that you were pleased with the efficiency of our service.
We truly appreciate your continued support and look forward to serving you again in the future.
Verified
Customer service at Forever is super
Customer service at Forever is super! Anytime I have a question about anything Forever related it is answered in a timely manner by knowledgeable staff.
The Forever product line is great and if there is a problem Forever is there to help.
Date of experience: June 13, 2025
Reply from FOREVER
We’re thrilled to hear that you’ve had such positive experiences with our customer service team and that our staff has been able to assist you promptly and knowledgeably.
We’re also glad to know you're enjoying the Forever product line. Providing quality products backed by dependable support is very important to us, and it's wonderful to know we're meeting that standard for you.
Verified
You can really trust Forever. They did a wonderful job with my latest order. I had multiple items varying from photos to tapes.
Once I send my order to Forever, they verify that they received the box and show me the progress toward completion! A worry-free process!
Date of experience: June 20, 2025
Reply from FOREVER
We’re so glad to hear that you’ve found the process with Forever to be smooth and worry-free. Keeping our customers informed every step of the way is a top priority, so it’s great to know that the tracking and updates have brought you peace of mind.
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