Verified
Communication with Matt was excellent. The plane arrived as scheduled but our space was lacking. We had informed Matt of the number of passengers and luggage but the lavatory was inaccessible on the... See more
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Verified
Chelsea Logan always makes our travels simple. She is the most responsive person I communicate with. She’s always answers her phone, and if unavailable follows up with a text message within seconds. S... See more
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Verified
Requested a same day ASAP - Matt was able to accommodate a nearly impossible schedule with two options. Great team to work with at FlyUSA.
Company replied
Verified
Matt responded to me ASAP after we experienced a last minute cancellation by another provider. He was clear, direct, mission focused and just purely there to help. He got us options then an aircraft i... See more
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Company details
- #2 of 6 best companies in Airline
- #1 of 1 best companies in Aircraft Maintenance Company
About FlyUSA
Written by the company
FlyUSA brings together unrivaled expertise and innovative technology to provide a seamless travel experience. Whether it is lunch in Miami, or a last-minute business meeting in Dallas, we will get you there. 24 hours a day, 365 days a year.
Our hand-selected network of aircraft are held to the highest standards in the industry. In combination with our global network of over 7,000 FAA-Certified aircraft and our commitment to providing cost effective solutions – with FlyUSA, you will be given the best options at the best price.
Our hand-selected network of aircraft are held to the highest standards in the industry. In combination with our global network of over 7,000 FAA-Certified aircraft and our commitment to providing cost effective solutions – with FlyUSA, you will be given the best options at the best price.
Contact info
380 Park Place Blvd, Suite 150, 33759, Clearwater, United States
- 7272035653
- flyusa.com
4.8
Excellent
105 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
Verified
Communication with Matt was excellent
Communication with Matt was excellent. The plane arrived as scheduled but our space was lacking. We had informed Matt of the number of passengers and luggage but the lavatory was inaccessible on the way from Pittsburgh to Myrtle Beach. The cargo space was better on the return from Myrtle to Pittsburgh leaving only one small bag in lavatory that could be removed if necessary. I have not flown in this type of plane and the smaller planes have been Phenoms which have more passenger leg room and cargo space. For future flights, I will need to investigate larger interior spaces for my plane. Otherwise, great trip.
Date of experience: June 21, 2025
Verified
Reply from FlyUSA
Hi Sal, we love to hear you had such a pleasant experience! Kyle is looking forward to surpassing your already high expectations on your next trip.
Verified
Everything was smooth and on time
Everything was smooth and on time. Easy communication
Date of experience: June 30, 2025
Reply from FlyUSA
Hi Daniel, we are so happy you had a seamless experience overall. Call Berk any time you are traveling next!
True meaning of professionalism
True meaning of professionalism. Love this airline.
Date of experience: April 01, 2025
Reply from FlyUSA
Joy, your review just brought me so much joy! We look forward to flying you again soon.
Verified
Great communication and everything…
Great communication and everything worked out perfectly for our private charter.
Date of experience: June 27, 2025
Reply from FlyUSA
Chris thank you for the compliment on communication! The same goes for you getting us all those passports over so quickly and clearly. Reach out to Kyle any time for a future trip!
Verified
The flight was flawless
The flight was flawless, the experience unlike any flight we ever took. Thank you
Date of experience: June 19, 2025
Reply from FlyUSA
Michael thank you so much for this rave review! We were honored to fly you & all your furry friends. Let Jordan know when your next trip pops on the calendar!
Verified
The pilots on both legs of the flight!
Date of experience: June 23, 2025
Reply from FlyUSA
Joyce we are so happy you got along with the crew for your trip. Reach out to Conner for your next trip we will see if we can request the same pilots!
Verified
It was very easy from the start
It was very easy from the start! The pilots were amazing, the plane was clean, and the entire team did a wonderful job.
Date of experience: June 12, 2025
Reply from FlyUSA
Matthew we are so happy to hear you had such a seamless experience all the way through. Kyle is ready whenever your next trip pops onto the calendar!
Verified
Incredible crew and attentive staff
Incredible crew and attentive staff. Perfect in every way.
Date of experience: June 09, 2025
Reply from FlyUSA
Eric thank you so much for your kind words. We will try not to let the "perfect" part go to our heads. We will work to surpass your high expectations on your next excursion!
Had some last minute plans foil on us
Had some last minute plans foil on us. Kristen came through at the last minute to get us taken care of! Highly recommended!
Date of experience: June 12, 2025
Reply from FlyUSA
We are so happy to hear Kristen saved the day for you. You've seen how good she is under pressure, now test her skills with a planned vacation!
Kristen was great to work with
Kristen was great to work with. Extremely responsive and professional. Can’t say enough about the whole team at FlyUSA!
Date of experience: June 16, 2025
Reply from FlyUSA
Thank you very much for the feedback! Kristen is ready to help you at any moment, we truly don't believe she sleeps!
Verified
all good -- respectful and on time.
all good -- respectful and on time.
snacks could be improved on
Date of experience: June 11, 2025
Reply from FlyUSA
Hi Seymour thank you very much for your feedback! We are always looking to improve our client experience. We would be more than happy to provide whatever snacks you have in mind for next time. You can let Jordan know your favorites 😊
Verified
We had to wait at the gate for 1/2 hour…
We had to wait at the gate for 1/2 hour or more, bc they said they couldn’t find the pilots. Otherwise it was a great experience. I would fly again on this charter airline
Date of experience: June 02, 2025
Verified
Requested a same day ASAP
Requested a same day ASAP - Matt was able to accommodate a nearly impossible schedule with two options. Great team to work with at FlyUSA.
Date of experience: June 02, 2025
Reply from FlyUSA
Eric thank you for sharing! You were definitely in good hands with Matt when it comes to ASAP requests. He's not too shabby with a bit of notice either. We look forward to your next adventure with us.
Verified
Reply from FlyUSA
Brian, we are so happy to hear we hit the mark in all three of these categories! We look forward to your next time traveling with us.
Verified
Reply from FlyUSA
Kevin, thank you so much for taking the time to write this review. As you know, Conner is available whenever you are ready for your next trip!
Verified
Pilots and plane were ready and waiting…
Pilots and plane were ready and waiting on time. Service was great.
Date of experience: June 04, 2025
Reply from FlyUSA
Hi Peter, yes we like we be prepared and have our crew ready to go about an hour before the departure time. We are so happy you enjoyed your experience overall. As you know Conner is ready to help with your next excursion!
Verified
Great pilots
Great pilots, very knowledgeable, friendly,, helpful, and truly concerned for our safety and flight paths related to the weather
Date of experience: June 02, 2025
Reply from FlyUSA
Hi Rob, I'm so happy our crew explained all of your options regarding weather. We can't control mother nature, but we definitely try our best to adapt! Hopefully your next trip with Kyle is sunny skies.
Verified
Reply from FlyUSA
Hi Donald, we are so happy you felt safe and secure with our crew. We take great pride in our safety standards and an experienced pilot is definitely top of that list! Chelsea is ready whenever your next trip pops up!
Verified
Communication is pretty good thanks to…
Communication is pretty good thanks to Jared.
Date of experience: May 29, 2025
Reply from FlyUSA
Gary, we are so happy to hear Jared has been able to keep you fully informed throughout every trip. We are excited for your next flight and will have the Rolling Rock's ready!
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