Flagwix Reviews 2,098

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I've ordered four flags from Flagwix, all different, and all looked great when flying. However, all had the same problem that required replacement; the edges fray, and they start to fray within a rela... See more

Company replied

Rated 5 out of 5 stars

Flagwix is an excellent company that I have bought flags, T-shirts and hats for two decades. They have captured my my personal pride, thoughts and passion for my country with their dramatic and pow... See more

Company replied

Rated 5 out of 5 stars

I ordered a banner witch was to to small for my purpose. When I contacted the company they sent me the proper size without any additional fees except shipping. The product is beautiful and well made,w... See more

Company replied

Rated 5 out of 5 stars

The designs and quality of your products is outstanding. We are located in the historic site where the Warner Brothers opened their first. We're very proud of our Historic Warner Cascade Theatre Museu... See more

Company replied


Company details

  1. #7 of 9 best companies in Flag Store
  2. #57 of 95 best companies in Decoration and Interior Design Store
  3. #50 of 84 best companies in Home Goods Store

Written by the company

Flagwix, where patriotic symbolism meets personal expression. We offer customizable, high-quality flags that transform a traditional symbol of nationality into a vibrant canvas for individual identity. For those who value creative freedom, personal representation, and communal ties, our flags help you make a statement that's truly your own. Customer reviews: "Tania Morin 02/01/2024 Excellent. Very satisfied with my purchase. I absolutely love it. Bought 3 in total"


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

ordered 2 flags only got 1

i ordered 2 flags got one and they don't reply to emails and just gonna take my money for both and I only got 1 flag so do the right thing. the one flag is awesome but been charged for 2nd flag and I have nothing not right

Date of experience: June 27, 2025

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Reply from Flagwix

Hi Frankie Ozwald Gumery,
We’re so sorry to hear about this and appreciate you letting us know. To help us resolve this quickly, could you please provide your order number or email address? You can also reach out to support@flagwix.com.

We want to make this right and ensure you receive everything you paid for. Thank you for your patience—we’re here to help!

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Rated 1 out of 5 stars

I never received my order

I never received my order. According to the tracking info by USPS, it was returned to sender for an unknown reason. I've emailed flagwix 3 times and have not received a reply. Ive tried calling, no answer. All I want is my item or a refund.

Date of experience: June 13, 2025

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Reply from Flagwix

Hi Wanda, we’re very sorry to hear about your experience and sincerely apologize for the delay in communication — that’s not the level of service we strive for.

We’d love to make this right for you. Could you please share your order number or email with us? We’ll prioritize your case right away.

Thank you for your patience, and we’re committed to resolving this for you as quickly as possible.

Rated 4 out of 5 stars

Into the Fray

I've ordered four flags from Flagwix, all different, and all looked great when flying. However, all had the same problem that required replacement; the edges fray, and they start to fray within a relatively short time. They are not hitting against anything, so I assume that they fray because the edge stitching is weak. I'm once again looking for a replacement and deciding on the design.

Date of experience: June 24, 2025

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Reply from Flagwix

Hi JER,
Thank you for your support and helpful feedback! We're sorry to hear about the fraying issue. Please contact us at support@flagwix.com so we can assist you directly. We're always working to improve and appreciate your input!

Rated 5 out of 5 stars

God Bless America Eagle 4th of July House Flag

I made my first flag purchase recently and I Love it! It is classy, beautiful and has a message. The quality is top-notch and I'm proud to have it on my home. The flag is unique and I love that! You will be pleased with your purchase! (I'm about ready to make my second purchase.)

Date of experience: June 19, 2025

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Reply from Flagwix

Hi Illis Casteel,
Thank you so much for your wonderful review! We're thrilled to hear that you love your new flag. Knowing it's proudly displayed on your home makes our day! We truly appreciate your support and can’t wait to help you with your next purchase. 🇺🇸

Rated 2 out of 5 stars

Ordered two Patriotic American Flags Made In China

Ordered two Patriotic American Flags has taken longer
than expected to receive the shipments confirmation.
When I did get the shipment confirmation, I see the first three entry's all started in Mainland China ! I would not have purchased Patriotic American Flags if I knew they were being produced in China

Date of experience: May 13, 2025

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Reply from Flagwix

Hi Jeff B,
Thank you for your feedback, and we’re truly sorry for the frustration you’ve experienced. We understand your concerns and appreciate you bringing this to our attention.

We’d love the opportunity to make this right—could you please share your email with us or reach out directly to support@flagwix.com? Our team will gladly assist you with any concerns and provide more clarity about your order.

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Rated 1 out of 5 stars

Totally disappointed

I ordered eagle and flag wall art. The picture displayed a product that was beautiful and anyone would love it.
I got a flat piece of flimsy metal with a picture on the front. I haven’t measured it but I do not think it is even the dimensions described. I paid almost 100 for nothing. I would be too embarrassed to give it as a gift.
Be careful what you order

Date of experience: May 30, 2025

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Reply from Flagwix

Hello Kenitha Ferguson,
Thank you for providing us with your feedback. We're sorry to acknowledge that you were unsatisfied with your experience and would love to know more about what happened.
Please provide us with more details (your order number or the email you used to place the order).
Thank you in advance, and we'll do our best to resolve this as soon as possible.

Rated 5 out of 5 stars

Quality

Outstanding quality

Date of experience: May 01, 2025

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Reply from Flagwix

Hello Ken OConnor,
You made our day with your positive feedback! We are so happy to read that you loved our product. Thank you for a nice comment!

Rated 5 out of 5 stars

I ordered a banner witch wasba to to…

I ordered a banner witch was to to small for my purpose. When I contacted the company they sent me the proper size without any additional fees except shipping. The product is beautiful and well made,will certainly purchase inthe future from flagwix.com.

Date of experience: May 01, 2025

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Reply from Flagwix

Hi Joseph Daniele,
We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you for taking the time to write to us.

Rated 5 out of 5 stars

Texas products

I ordered A Texas suncatcher ornament and a Texas Bluebonnet Flag. They are well made with great color. I will be ordering more

Date of experience: May 22, 2025

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Reply from Flagwix

Hello Dorothy Graybill,
We are thrilled that our product suits your needs. We take great pride in our work, and our sincerest hope is that it will satisfy each of our customers. Your feedback has demonstrated that it does, and we appreciate you letting us know.

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Rated 1 out of 5 stars

I placed this order on April 29th

I placed this order on April 29th. Order #FLWSP215513
I have contacted Flagwix numerous times to try and resolve the shipment issue. I have received no response. I have also contacted them thru SHOP and PayPal, also with no response. I have now filed a claim with PayPal and will be submitting a BBB review as well as attempting to contact the Attorney General to inform them of the fraud. In checking with PayPal, I found the payment was processed thru two different companies that appear to have no connection with Flagwix. This needs to be dealt with legally.

Date of experience: April 29, 2025

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Reply from Flagwix

Hello Bob McCormick,
We’re truly sorry for your experience and understand your frustration. We've already reached out via email to clarify your order and assist directly. Please know we take this matter seriously and are committed to resolving it properly. For immediate help, feel free to reply or contact support@flagwix.com

Rated 1 out of 5 stars

Well to be really honest I ordered a…

Well to be really honest I ordered a flag may 1 paid for it with credit card never received anything thus far been texting on your website but no one is getting back to me can someone please look into this situation thanks 🙏

Date of experience: May 10, 2025

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Reply from Flagwix

Hello Maggie Bluebird,
None of our customers should have a bad experience. We want to apologize for any issues that make you unhappy. Could you please tell us what made you dissatisfied with our service, as well as your email address? We will look into it to verify the fault and solve this matter. Once again. We sincerely give our apologies to you.

Rated 5 out of 5 stars

Not many out there like Flagwix!

Flagwix is one of my most favorite places to shop. They have an excellent selection of flag and the quality is outstanding. If there are any issues, their customer service team is fantastic! I will not buy any flag from anywhere else - Flagwix is it for me.

Date of experience: April 05, 2025

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Reply from Flagwix

Hi James Daniel,
We are thrilled that our product and service suit your needs. We take great pride in our work, and our sincerest hope is that it will satisfy each of our customers. Your feedback has demonstrated that it does, and we appreciate you letting us know.

Rated 5 out of 5 stars

Flagwix is an excellent company that I have bought f

Flagwix is an excellent company that I have bought flags, T-shirts and hats for two decades. They have captured my my personal pride, thoughts and passion for my country with their dramatic and powerful products. High quality products with sharp color and design has always brought highly positive comments from my family, friends and strangers for what I bought from Flagwix. I highly recommend everyone to take a look at what they have. I have no dought that you will be glad you did.

Date of experience: April 22, 2025

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Reply from Flagwix

Hello Patrick Schnerch,
We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you for taking the time to write to us and we hope you'll have fun using our product in the future too!

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Rated 5 out of 5 stars

Great flag and quick delivery

Great flag and quick delivery. Have bought many flags from these guys and the flags are all beautiful and holdup well. Happy customer.

Date of experience: April 24, 2025

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Reply from Flagwix

Hello Steve K,
We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you for taking the time to write to us

Rated 4 out of 5 stars

Alice went above and beyond helping me…

Alice went above and beyond helping me with my issues very good company

Date of experience: April 08, 2025

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Reply from Flagwix

Hello Darrell Ahart,
We are delighted to read your glowing review of your purchase. It is our pleasure to hear your valuable feedback. Thanks for being such a fantastic customer! Hope you will continue to shop with us.

Rated 5 out of 5 stars

Very good experience with customer service

I must comment on the good service I got while working on an order from flagwix.com. I placed an order for a garden flag but it didn’t arrive so I contacted them saying how long it was taking when they say 3 days. I received a message stating it was on the way and they apologized for the inconvenience.
I did receive my Texas garden flag which is very well made and beautiful in color.
To my surprise they gave me a credit for my inconvenience which I didn’t expect. This is a company I would recommend and will be ordering from again.

Date of experience: April 14, 2025

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Reply from Flagwix

Hi REBECCA WELZ,
On behalf of our team, thank you for your review. Your insights are valuable to us, and we're delighted to read that. Thanks again for pointing that out!

Rated 5 out of 5 stars

The flag came in great shape with…

The flag came in great shape with bright full colors. It replaced a flag of out 13.5 GR who had passed away in 2012. Although it looks somewhat like Scully it is enough to bring great memories back.

Thank you for doing this for us!

Date of experience: April 16, 2025

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Reply from Flagwix

Hi Dave Pearlstein,
We're happy we met your expectations :) Thank you for your positive comments, we hope you'll have fun using our product in the future too!

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Rated 5 out of 5 stars

Great ANZAC day flag (Australia)

Great flag with prompt and honest service. As soon as I opened the plastic shipping bag and felt the flag material I knew this was a quality product. We have flag manufacturers here in Australia, but none that match the quality and presentation and customer service as you did. I will be very proud to fly this ANZAC flag on our day of remembrance to honour the service personal that gave up so much for so many. Thanks again to Ben and Alice for a wonderfull job.

Date of experience: April 16, 2025

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Reply from Flagwix

Hi Alan Murphy,
You made our day with your positive feedback! We are so happy to read that you loved our product. Thank you for a nice comment, and we hope you'll continue to enjoy using our flags

Rated 5 out of 5 stars
Verified

Fast shipping

Fast shipping, great product quality!

Date of experience: March 12, 2025

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Reply from Flagwix

Hi Kari Anderson,
We are thrilled that you had such a great and meaningful experience with our products and services. Thank you for reaching out and providing us with this valuable feedback.

Rated 5 out of 5 stars
Verified

The Ukraine flag was absolutely…

The Ukraine flag was absolutely beautiful. I was able to hang it in my Bay Window. It was the perfect size for this and a great reminder of the need a for a just peace.

Date of experience: March 12, 2025

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Reply from Flagwix

Hello Eileen McCarthy,
We are delighted to read your glowing review of your purchase. It is our pleasure to hear your valuable feedback.

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