Fitness Equipment Broker Reviews 316

Transparent pricing and easy communication.

Date of experience: June 23, 2025

It would have better if the installer came before 5 days

Date of experience: June 03, 2025

Fantastic to work with. Got my wife the stepper she wanted and great service and support.

Date of experience: June 02, 2025

Unit was solid construction, large enough for my frame. Disliked how the power cord was placed in the side of the front, not out the back were it would be out of the way.
Delivery was on time, though the outside of the box was damaged the unit was not.
I had questions that were answered quickly by the company, good service.

Date of experience: June 18, 2025

Israel answered all my questions. There was no pressure. He asked me what goals I had with the equipment and made some suggestions. He followed up with an email to describe the product in detail and showed videos how it was used.
He followed up with a phone call to me to see if I had any questions or if he could explain anything in more detail. Excellect service. And tremendous follow up calls and emails. I expect delivery and set up in a couple of days. So excited! Thanks

Date of experience: May 27, 2025

Isreal was well versed in the specs of the machine I was interested in. I'm hoping to hear from the shipper soon.

Date of experience: May 24, 2025

Before contacting company I used ChatGPT. I was told the company is legitimate, even mentioned a fellow named Israel as being very helpful. I knew exactly what I wanted. Be a quick sale. However, Israel took his time to find out exactly what my needs were. I bought a different product, one I didn’t know about, and I appreciate Israel taking the time to educate me.

Date of experience: May 15, 2025

From the start the experience was great. I called expecting a call center but a local employee answered. When I told her what I was looking for she left a message for the sales person to call me. That evening he called. It turned out he was the owner of the company too. He was very knowledgeable and helpful. He guided us on what to order, gave us a great deal. Within 2 weeks our bike arrived. Highly recommend them!

Date of experience: April 30, 2025

All my questions were answered. After I paid for the unit I had a few questions and my calls were returned the same day or the very next day.
Israel was very professional and knowledge. Giving me advice and direction to select the right machine for our needs.

Date of experience: April 30, 2025

Israel was very helpful throughout the whole process. Even when we had a hiccup with the trucking company and installers coming. I contacted him and he immediately addressed the issue. Everything was done perfectly. The installer he sent was very professional and did an awesome job taking care of everything.

Date of experience: April 15, 2025

Great and quick communication. Fair prices. Looking forward to delivery.

Date of experience: April 17, 2025

Israel was patient and very informative, explaining the whole process from selection to delivery. He was always available to answer any question or solve any problem. I highly recommend.

Date of experience: April 03, 2025

Israel helped me find the type of water rower I was looking for at the price I wanted to spend. Several of the models were no longer available but he spoke to the rep and found a model that was not discontinued. He responded to my calls and emails in a timely manner, which built trust and lead to placing my order with him. Everything went smoothly, including on time delivery.

Date of experience: March 27, 2025

Israel’s friendly and knowledgeable. He listened to my needs and concerns and explained options that will work. Our recumbent stepper arrived today right on time. Thank you!

Date of experience: March 27, 2025

Israel is very professional, kind and knowledgeable about all of their equipment. He is not a pushy salesperson. I can hardly wait to get my new SpiritCR800S Recumbent Stepper.

Date of experience: March 27, 2025

Isreal was my first contact. He was very helpful and understanding. He directed me to a unit that I had not considered, but as it turns out, it is the perfect unit for our home. Thank you, Isreal.

The delivery was great. Though I had a window of 8 hours, the delivery was made early in the day.
I contacted the installer and he came a couple hours later to install. Installation was more involved than we thought, but the installer did a great job. Very pleased with the entire process.

The only thing that could have been better is having a way to dispose of all of the packing materiel: the mound of Styrofoam, plastic bags, and huge boxes, to say nothing of the huge pallet.
The disposal is extremely hard for anyone with a disability or limited trash disposal ability.

Date of experience: March 20, 2025

Everything was as said to be , delivery was promt and on time! Great Product.

Date of experience: February 18, 2025

Great yelp reviews compared to a bunch of other workout companies. Everything was exactly the way they said it would be, unlike some companies I have read about who change the deal on you. These guys are very organized, cordiale and easy to do business with. I highly recommend them and would do business with them again for sure. Thank you.

Date of experience: February 01, 2025

Sent an email to inquire on an order and I get a phone call to confirm all is good. Customer service has been outstanding.

Date of experience: February 19, 2025

Sales personnel were polite and very helpful with the exception of telling me assembly involved just a few attachments. The main problems were with company’s owners manual. I could not find a video for assembly for this model online. Assembly instructions were abysmal, there was a foam pad to prevent hardware from entering cavity where console base attaches, but nothing covering slot where foot pedal arms go down. So I lost small screw in cavity. There is now a slight drag sound grim right pedal rollers. So I may need your service people to come out.

Date of experience: January 20, 2025