Verified
Ease of getting appointed and super user friendly system. I'm happy with the some of the carrier appointments which I got the same day and also remaining I got it in 48 to 72 hours. I was looking... See more
Company replied
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Verified
The entire experience from my initial contact with Rachel Moore (Sr Sales Advisor) to the handoff to my account/ project manager Tara Baker- the level of attention, detail, timeline execution, and o... See more
Verified
The carrier store, access, and support to the different lines of products become a MUST HAVE! for any independent agency. If you are looking to growth your book of business with a true partner, First... See more
Company replied
First Connect sold to a venture capital company and it seems like those running the company are more for there benefits. It does take too long for appointments. I got an appointment with Progressive i... See more
Company replied
Company details
- #22 of 52 best companies in Insurance Company
- #25 of 40 best companies in Auto Insurance Agency
- #14 of 20 best companies in Business Insurance Company
- #7 of 10 best companies in Commercial Insurance Company
- #7 of 22 best companies in Home Insurance Agency
Written by the company
First Connect: Simplifying Carrier Access for Independent Insurance Agents First Connect is an insurtech platform built for independent insurance agents, providing seamless access to over 120 top insurance carriers across all lines of business. With no access fees, no onboarding costs, and competitive commissions, we empower agents to grow their agency without unnecessary barriers. Our platform makes it easy for agents to find the right markets, quote efficiently, and expand their book of business with confidence. Whether you're focused on personal or commercial lines, First Connect ensures you have the carrier access needed to stay competitive. Thousands of independent agents trust First Connect for its simplicity, efficiency, and direct carrier access. Signing up is free and takes less than five minutes—start growing your agency today!
Contact info
101 W 6th St 2nd Floor, Austin, TX, United States, Texas, 78701-2942, Austin, United States
- 877-287-6055
- sales@firstconnectinsurance.com
- firstconnectinsurance.com
4.6
Excellent
615 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
Verified
The on boarding is simple
The on boarding is simple, and the comp structure is black and white. For an industry that is changing every day it seems, FC has been a great help.
Date of experience: July 04, 2025
Verified
Easy to sign up and very easy to…
Easy to sign up and very easy to connect with different carriers
Date of experience: June 27, 2025
Verified
love the portal and how fast they got…
love the portal and how fast they got me appointed
Date of experience: June 27, 2025
Reply from First Connect
Thanks for the great feedback, Dave! We're thrilled to hear you're enjoying the portal and that the appointment process was quick and seamless. We're here if you need anything glad to have you as part of First Connect!
Verified
Exceptional experience & a pleasure to work with
The entire experience from my initial contact with Rachel Moore (Sr Sales Advisor) to the handoff to my account/ project manager Tara Baker- the level of attention, detail, timeline execution, and overall professionalism has been absolutely a fantastic experience.
They are responsive to my questions and their follow up to any outstanding items items. I highly recommend the services of the Bright fire team. 1st Class !
Date of experience: June 27, 2025
Verified
Ease of getting appointed and super user friendly system.
Ease of getting appointed and super user friendly system.
I'm happy with the some of the carrier appointments which I got the same day and also remaining I got it in 48 to 72 hours. I was looking for such company for a long time. And training webinar is also very helpful and on to the point. I would definitely recommend all the agents I know.
Date of experience: July 03, 2025
Reply from First Connect
Thank you, Nazalin! We’re so glad to hear the platform has been user-friendly and the appointment process quick and efficient. It's great to know the training webinars were helpful as well. We appreciate your recommendation and are excited to have you with us!
Zachary Smith of your firm was very…
Zachary Smith of your firm was very helpful and we’re working on resolving issues with the various carriers so we could establish a working relationship and put business on the books. Thank you Zachary looking forward to doing business with you.
Best regards
Jim Burns/Krista Burns
Burns insurance consultants LLC
Date of experience: July 01, 2025
Reply from First Connect
Thank you for the thoughtful feedback, Krista! We’re glad to hear Zachary has been helpful in working through the carrier-related items with you. We're excited to support your growth and look forward to seeing your success with First Connect. Please don’t hesitate to reach out if there’s anything else we can do to assist!
Verified
Easy access and very helpful people!
The set up and appointment processes are really simple and they are very helpful. The appetite finder is a great tool that I've been struggling without.
Date of experience: June 27, 2025
Reply from First Connect
Thanks, Lewis! We're happy to hear the setup and appointment process has been straightforward and that our team has been helpful along the way. It’s great that the appetite finder is proving useful it's a tool we’re proud to offer to help simplify your workflow. Let us know if there’s anything else you need!
I was satisfy with Amanda's assistance
I was satisfy with Amanda's assistance. She answered my concerns clearly and she's polite.
Date of experience: June 30, 2025
Reply from First Connect
Thank you for your feedback, Mikee! We're so happy to hear that Amanda was able to address your concerns and provide you with clear, helpful assistance. If you ever need anything else, don't hesitate to reach out!
Verified
This is the simplest and fastest…
This is the simplest and fastest onboarding experience I have had. The technology and resources are user-friendly. There are lots of carriers and a wide product range including commercial Insurance. Great support from account managers.
Date of experience: June 27, 2025
Reply from First Connect
Thank you, George! We're so glad to hear the onboarding process was fast and simple. It's great to know you're finding the platform easy to use and getting strong support from your account managers. We’re excited to be part of your journey and here whenever you need us!
Verified
Reply from First Connect
Thank you, Kevin! We're glad to hear the process has been easy for you. If you ever need anything or have questions along the way, we're here to help!
Verified
I had great communication and team…
I had great communication and team work! Everything and issue was resolved in a timely matter. Thank you to everyone involved!
Date of experience: June 20, 2025
Reply from First Connect
Thank you, Victoria! We're so glad to hear that everything was resolved smoothly and that the team communication stood out. We appreciate you taking the time to share your experience don’t hesitate to reach out if there's anything else we can assist with!
Verified
Quick responses
Date of experience: June 20, 2025
Reply from First Connect
Thank you, Stacie! We're glad to hear you've had quick responses timely support is something we prioritize. If there's ever anything else you need, we're here to help!
Verified
NorthEast Agencies. You do not have companies that support…
You do not have companies that support agencies in the north east.
Date of experience: June 27, 2025
Reply from First Connect
Thank you for your feedback, Nir we really appreciate you taking the time to connect with our team and share your thoughts. We’re continually working to expand our carrier options, especially in the Northeast, so agents like you have the tools and support you need. As an update, you should soon have access to Plymouth Rock, and we’ll be sure to notify you as soon as it’s live on your dashboard. We're committed to delivering a 5-star experience and are here if there’s anything else you need!
Did my research before attempting to…
Did my research before attempting to join this company. I am very pleased to become an Agent with them. 💯
Date of experience: June 17, 2025
Reply from First Connect
Thank you, Jennifer! We're so glad to have you as part of the First Connect community. It means a lot that you did your research, and we’re proud to have earned your confidence. We strive to provide you with 5-star service every step of the way welcome aboard!
Verified
Great company
Good company, easy to navigat,e and it'sa pleasure working with them
Date of experience: June 24, 2025
Reply from First Connect
Thank you, John! We really appreciate the kind words. We're glad to have you with us let us know if there's ever anything we can do to support you!
Excellent customer service
Excellent customer service, they are always on your side. I feel like I have a true partner the rest of the way.
Date of experience: June 25, 2025
Reply from First Connect
Thank you, Pavel! We're so glad to hear you feel supported that’s exactly the kind of partnership we strive to build with our agents. We’re here for you every step of the way, so don’t hesitate to reach out if there’s anything you need!
Verified
Mirna was great!
Mirna was great!! She was informative, patient, kind, resourceful and super knowledgeable. She offered a follow up appointment to make sure that I was on the right track. I'm so grateful for her. Very pretty and kind as well.
Date of experience: June 25, 2025
Reply from First Connect
Thank you for the thoughtful review, Emmitt! We’re thrilled to hear Mirna made such a positive impression with her knowledge, patience, and support. We’re lucky to have her on the team and glad she could help guide you through the process. Don’t hesitate to reach out if you need anything else we’re here for you!
Verified
Fantastic timely response to get set up…
Fantastic timely response to get set up and appointed! Truly made it so easy to get started.
Date of experience: June 20, 2025
Reply from First Connect
Thank you, Joy! We're so glad to hear the setup and appointment process was smooth and timely for you. Making it easy to get started is exactly what we aim for don’t hesitate to reach out if you need anything along the way!
Verified
Easy platform to learn and navigate
Easy platform to learn and navigate. Lots of carriers and great for independent agents who are looking to grow that book of business and not worry about expenses when joining other agencies.
Date of experience: June 20, 2025
Reply from First Connect
Thank you for the great feedback! We're glad to hear you’ve found the platform easy to use and well-suited for independent agents looking to grow. Making access to carriers simple and cost-effective is exactly what we aim for let us know if there’s anything more we can do to support you!
Verified
Great platform to get access to so many…
Great platform to get access to so many carriers. Covers almost every apetite.
Date of experience: June 20, 2025
Reply from First Connect
Thank you for the review! We're happy to hear the platform is giving you broad access to carriers and meeting a variety of needs. If there’s anything else we can do to support you, just let us know!
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