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Company details

  1. Outdoor Sports Store

Written by the company

Explore Firefinex for durable outdoor gear and essential survival equipment. Gear up for every adventure with quality products crafted to help you conquer the elements. Discover your new adventure companion today.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 3 out of 5 stars

No answer from service about my…

No answer from service about my questions. I bought the adapter and received it in normal expected time. There was no instructions in the box. I had a couple of questions to make sure I was putting it together correctly. no answer. Where does the two (2) pins with the points on them go? How tight does the large allen plug need to be? Do i use locktite on the large allen plug?

Date of experience: July 08, 2025

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Rated 5 out of 5 stars

Adapter upgrade that matters

Switched to the Firefinex folding adapter after my cheaper one failed during a competition. The difference in quality is obvious from the first time you handle it. Lock-up is solid with zero play or wiggle when extended.

Date of experience: May 25, 2025

Rated 1 out of 5 stars

18 days and still no product

I have waited 18 days so far for the order(May 17,2025). I had to ask three times for a tracking number. Tracking shows that it still has not shown up at the post office (hasn’t shipped). Support has been little to none. Over 160$ which was charged immediately, of course, while I am waiting for 18 days. This is some piss-poor service, I am deeply unimpressed. Next stop is the credit card company.

Date of experience: May 31, 2025

Rated 5 out of 5 stars
Redirected

Customer support that listens

Had some ideas for product improvements and sent them to the support email without expecting much. Got a thoughtful response explaining they'd pass my suggestions to the design team. Three months later they released an updated version with some of my suggestions.

Date of experience: May 28, 2025

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